Hotel Patio Santiago

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Luxury
4.5 star property
9.4

Exceptional

Luxury hotel located in Downtown Querétaro

Take advantage of free breakfast (local cuisine), a rooftop terrace and a coffee shop/cafe at Hotel Patio Santiago. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a library and dry cleaning/laundry services.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$314
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

A modern hotel room with two beds, wooden flooring, a unique wall design, and a built-in wardrobe.

Deluxe Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

A modern bedroom with a large bed, wooden headboard, and a built-in nightstand.

Deluxe Room

  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Room, Courtyard View

A hotel room with a large bed, a television mounted on the wall, and a wooden door.

Luxury Room, Courtyard View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A modern bedroom with a large bed, wooden headboard, and a built-in nightstand.

Deluxe Room

9.6 out of 10
Exceptional
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with two beds, a wooden floor, a stone wall, and a ceiling light fixture.

Deluxe Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Courtyard View

A modern outdoor seating area with two wicker chairs, a wooden table, and a potted plant.

Luxury Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Querétaro, Hotel Patio Santiago is in the city centre. Casa de la Zacatecana Museum and Querétaro Regional Museum are cultural highlights, and travellers looking to shop may want to visit Mercado Artesanal Querétaro and Puerta la Victoria. Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Querétaro travel guide
Map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    9 min walk - 0.8 km
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    12 min walk - 1.0 km
  • A geometric metal structure against a clear blue sky.
    Josefa Ortiz de Domínguez Auditorium
    15 min walk - 1.3 km
  • Plaza de Armas
    3 min walk - 0.3 km
  • Zenea Garden
    5 min walk - 0.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive

Restaurants

  • Restaurante 1810
    4 min walk
  • Breton
    2 min walk
  • Santa Cecina
    1 min walk
  • La Casita Guerrerense
    1 min walk
  • Manpuku Ramen
    3 min walk

About this property

Hotel Patio Santiago

  • Luxury hotel located in Downtown Querétaro
  • Take advantage of free breakfast (local cuisine), a rooftop terrace and a coffee shop/cafe at Hotel Patio Santiago. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • Other perks include:
    • Airport drop-off service (surcharge), wedding services and tour/ticket information
    • Concierge services, a water dispenser and a front desk safe
    • 1 meeting room, luggage storage and smoke-free property
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All guest rooms at Hotel Patio Santiago feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Bathrooms with rainfall showers and hairdryers
    • 50-inch Smart TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per pet, per day, plus a deposit of MXN 2000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 20 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Patio Santiago pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Patio Santiago?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Patio Santiago on 20 Sept 2026 start from NZ$314, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Patio Santiago?

Hotel Patio Santiago doesn't offer parking.

What time is check-in at Hotel Patio Santiago?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Patio Santiago?

Checkout is at noon.

Does Hotel Patio Santiago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Patio Santiago located?

Located in Downtown Querétaro, this luxury hotel is within a 5-minute walk of Casa de la Zacatecana Museum, Plaza de Armas and Ignacio Mena Rosales House of Culture. Government Palace and Church of the Congregation of Our Lady of Guadeloupe are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Patio Santiago Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 474 out of 602 reviews
Rating 8 - Good. 78 out of 602 reviews
Rating 6 - Okay. 23 out of 602 reviews
Rating 4 - Poor. 14 out of 602 reviews
Rating 2 - Terrible. 13 out of 602 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of all the action. A short one block walk to a square with live music, restaurants and shops. The hotel is clean and the staff is top notch. Would stay here again!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near all Queretaro’s Historic highlights. Stayed here with family one night as we drive through.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 🔥
Stayed 11 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. The rooms were beautiful and I really loved the lighting. The staff could have been more friendly. The included breakfast was average but overall, I liked the property and it was right next to plaza de armas.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really didn’t know what to expect. We purchased this hotel stay as a bundle with a flight and just hoped for the best. You exceeded our expectations. The property was beautiful, clean and well maintained. The staff was courteous and helpful throughout our stay. The restaurant was clean and the food and service was great. You all made our stay comfortable and special. We hope to return soon! Thank you!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an architectural tour of force… A contemporary adaptation of a Colonial property that presents the best of both worlds. Really fine Stonework in public areas in the new parts. The included breakfast was à la carte and excellent. Personnel were gracious and professional at every turn. What a great place to stay in the heart of the historical center.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff in a great location just off the plaza. We will definitely be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend the place property and rooms are very clean. Welcome back to stay here just love it.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and great location for shopping and restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome! Upon arrival they greeted us at the door and carry our language once in the check in desk they provided us with refreshing water, it was delicious. Personal is very attentive to guess questions and needs. When we were checking out, the lady on the desk call an Uber for us. Excellent hotel, location and personal.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located in the old city center where there is a restaurant about every half blocks and endless sites to see. The staff was knowledgable and could not have been more helpful. Unfortunately, I was there for only two nights but I would love to spend more time in the city and I would certainly choose this hotel again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The place modern, clean was conveniently located near the places I wished to visit.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful property, great breakfast included, valet offered for those who drive and top notch service from all staff. Highly recommend!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
Great location, excellent quiet room.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Sleek, simple, great service, beautiful property
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with very friendly staff
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very comfortable and peaceful.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room designed with beautiful stone and heavy woods. Great modern lighting. Very gracious and helpful staff.
Double room. Spacious and modern.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and central location. Highly recommend.
Stayed 3 nights in Oct 2025