Relais & Chateaux in Québec City

"Juste wow "

"The staff delivered a top notch service from the moment I arrived to the moment I left. "

"Perfect"

"Hotel is Okay, location is good but the hotel is aging and the pool area and water are not maintained, The water is dirty and cloudy 1 hour after opening of the.pool at 9am, twice i pulled someone elses hair off my head and body. There was a bandaid on the pool ground for the entire 4 day stay at this hotel. Which meant only one thing the pool area wasnt mopped once in the 4 days my family and i satyed here. Okay hotel but i wouldnt saty here again. "

"Très vielle hôtel au prix des bonnes hôtels à jours… ça m’a couté 500$ pour 2 nuits et c’est très médiocre"

"Bien"

"The room was large and clean, but white old and worn out looking. It needs an update, it could use new chairs as the chair legs are all loose and ready to break and the bedding needs to be redone. The blowdryer is all cracked and and no shelving or enough hooks to hang stuff in the bathroom. "

"Everything was great except no hot water in our shower. Hopefully was just a quick fix."

"1- Staff was great and very helpful. 2- pool area was great! 3- when booking ask for the updated rooms. Avoid rooms that don’t have a balcony to the pool. We switched the 2nd night as the first room we were in was very old, dated and to be honest disgusting. Night 2 we switched and stayed at a room that had a balcony to the pool. It was better (still not great). 4- restaurant I would give 5/10, but great but not bad. Overall- I would avoid this location. "