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"Clean room, kind staff and excellent location "

"Wonderful hotel and staff. The breakfast each morning was hearty and healthy. Short walk to the shuttle bus to the Matterhorn Paradise Gondola and all the activities in Zermatt. Would stay here again!"

"We had a lovely stay at hotel Chesa Valese. we especially liked the hospitality of the owner and that she was often present and takes such good care and pride and their family business. Her staff is very attentive. We had a beautiful view of the Matterhorn and the location was perfect for walking around and access to ski lift. Breakfast was especially good and a nice way to start the day, and après-ski the sauna and steam rooms were very relaxing. This is a place we will remember and return to:)"

"Great hotel, excellent location "

"We had a wonderful stay at the Mont Rosa Hotel in Zermatt. The staff were exceptional — warm, attentive, and genuinely welcoming from start to finish. The hotel itself is charming and beautifully appointed, with so much character and history. It has that perfect blend of old-world elegance and modern comfort. "

"Very friendly staff, very clean room, and very easy to navigate the hotel. The balcony was an added touch that was appreciated. Would stay again! "

"What truly stood out was the warmth and attentiveness of the staff, they made us feel genuinely welcome from the moment we arrived. The room was spotless and very comfortable, and the location couldn’t have been better."

"Excellent stay, staff were really friendly and the hotel is in great location for the train station and the free ski bus. Good continental breakfast selection with some hot food too. Free tea and cake each day from 16:00 for 90 minutes which is a nice touch after a day on the pistes. Room standard was excellent along with the ski equipment storage. Theres a nice Sauna / Steam room that’s free to use! For the star rating this hotel is excellent!"

"Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice."