Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews, Deals & Photos 2025

Q: Does Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Q: How much does it cost to stay at Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 19 Nov 2025 start from NZ$528.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Q: Is Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only pet-friendly?

No, pets are not allowed at this property.

Q: How much is parking at Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Self-parking and valet parking are free at this property.

Q: What time is check-in at Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight.

Q: Are there all-inclusive benefits at Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, tennis, volleyball and more.

Q: Where is Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only located?

Nestled on the beach, this Bávaro property is within 1 mi (2 km) of Arena Gorda Beach and Cana Bay Golf Club. Punta Blanca Golf Course and Cocotal Golf and Country Club are also within 6 mi (10 km).

10/10 Excellent

Edwin

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great and our butler Manual was awesome and took care of everything from dinner reservations throughout our stay.

Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher S

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lot of pools, not crowded, lots of beach seating and very friendly staff. Our butler Miguel handled our dinner reservations and ensured we had anything we needed. Looking forward to coming back!

Stayed 5 nights in Jul 2025

6/10 Okay

Tiffany

22 Aug 2025

Liked: Cleanliness, amenities

I loved my Butler Denis he was awesome but other workers weren't as friendly at this resort compared to the other Royalton resorts I've visited.

Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

30 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Aug 2025

10/10 Excellent

gregory

4 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente

Stayed 2 nights in May 2025

6/10 Okay

Amanda Louise

1 Aug 2025

Liked: Amenities

The room was spacious with a comfortable bed, food was ok but I don’t expect fabulous with an all-inclusive. The staff were either great or couldn’t care less. Overall we had a nice stay but wouldn’t go back and wouldn’t recommend it to friends.

Stayed 4 nights in Jul 2025

8/10 Good

Jace

26 Aug 2025

Liked: Cleanliness, staff & service

Something important to know about the property is the Royalton Resorts are all bunched up together, and Hideaway is simply one specific building with its own pool and bar, and also access to a restaurant for Hideaway guests only. The Royalton property is quite huge as a whole, so there is much to see. If you plan on doing an excursion that isn’t offered/sponsored through Royalton, then realize you’ll have to walk a majority of the way back to the front of the property. We had a group of 30, some of which were elderly, and that was not expected, so you see the issue. Other than that, most staff are very nice and wish to give you wonderful service. I couldn’t suggest the hydrotherapy session in the spa enough, definitely prepared me for my travels back home.

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie Ann Van

28 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Impossible to get any dinner reservations the whole 5 days despite it being an all inclusive resort. The reservations were saved for the guests that were “diamond” and no others were able to get dinner reservations at all. Wry frustrated to pay for an all inclusive resort and not get to dine at any of the restaurants and have to eat the buffet every night for dinner .

Stayed 5 nights in Jun 2025

6/10 Okay

Valrie

29 Jul 2025

The linens wasn’t so clean..Poor housekeeping..Our butler Miguel was great…Didn’t respect our food allergies…Ask for sparkling water they brought us regular water which caused my husband to be sick for two days…Cross contamination with food allergies…No nightly entertainment..walking around the property there’s nothing to do… They need to train their employees English at least enough to communicate with guests..

Stayed 6 nights in Jul 2025

4/10 Poor

Hartaje

19 Oct 2025

Disliked: Cleanliness, staff & service, amenities

This is a very confusing property. We were staying at the Hideaway via adult only portion of the hotel.. There is no real separation between the adult only and the rest of the property. Basically it’s a wall that separates the pool and then a separate area for lounge chairs for the beach.. aside from one dining facility. All other dining facilities are mixed with the rest of the resort. I arrived late. I was given my room and when I got there, there was a musty smell. The bathroom had mold, and the glass shower door covered in water spots. Luckily they had a room available and they made the switch this room. The bathroom was cleaner. However you can tell that it’s dated paint chips all over the shower railing. The towels are old. My room had no hand towels and a wash cloths until two days after I arrived. My friend asked for hand soap, and as I write, this still have not gotten in their room . The furniture is also dated and looks very used. Given that this was marketed as an upscale luxury autograph collection, Hotel I am very disappointed. The saving grace is the kindness and friendliness of the staff..

Stayed 3 nights in Oct 2025

6/10 Okay

Tamara

31 Mar 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

The staff was not nearly as attentive as I would’ve expected for a 5 star resort! No bellboy to help with bags, lack luster bus boys were just part of it.

Stayed 3 nights in Mar 2025

8/10 Good

Larry

24 Jul 2024

Liked: Staff & service, amenities

Nice beach area and property is large and spread out. Buffet area was always fresh food and clean. Did not like the noise created by all the activies and food areas who were competing for your attention.

Stayed 6 nights in Jul 2024

6/10 Okay

Rene

20 Jan 2025

Liked: Amenities, property conditions & facilities

Fiar service - not Cleaning

Stayed 3 nights in Jan 2025

10/10 Excellent

Elliott

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 3 nights in Mar 2024

4/10 Poor

Erica

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The reason why I am giving the hotel two stars is because my husband and I paid for a romantic dinner that we had horrible experience and service, all we got was a salad and a bottle of why after forty minutes of waiting and we left after another forty minutes because we did not get anything else. I spoke to management to receive a refund and nothing has been done about it. Aside from the experience the hotel is clean, the people are very nice, the beach is beautiful. There are a variety of restaurants and cuisines. The water park and escape room (which is an extra cost) were a lot of fun. There is also a souvenir store right outside the hotel property. One of the downsides is that the mini bar in the room does not get refilled.

Stayed 5 nights in Apr 2025

4/10 Poor

Reynaldo

4 Mar 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Place is great, the food and drinks perfect. But the staff at check-in was horrible there were only one person able to help. After having trouble checking in changing room and giving me no information at the main lobby, the rest was great.

Stayed 1 night in Mar 2023

2/10 Terrible

Joelle

3 Apr 2024

Liked: Cleanliness

Disliked: Amenities

Hideaway adult shouldn’t be call adult!!! They have a pool for adults every thing else you have Togo to the other joint resort to eat to do anything. If you are looking to have a good time in an adult resort this is not a place this is nice place for kids and family, I was really disappointed!

Stayed 2 nights in Mar 2024

2/10 Terrible

Anthony

3 Aug 2023

Disliked: Staff & service, amenities, property conditions & facilities

Service, food, location, all bad. It’s not adults only. The staff was the worst part. I will never stay here again.

Stayed 2 nights in Jul 2023

10/10 Excellent

Deirdre J.

19 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Once you get to the property the staff is very friendly and helpful And there were a lot of people doing a lot of things for us (shuttle to hideaway check in, the person who checked us in, person who took care of us during our stay, and the person who took our bags to the room.) the room was fantastic, the walls were a little thin but that was only a problem when people were talking loudly in the hall. The hideaway section was lovely and there were eating areas that were adults only too which was lovely (first come first serve). I could go on!

8/10 Good

Gina

13 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a very relaxing stay at hideaway the staff in the restaurants and all bars were amazing very attentive. Unfortunately the front desk staff were not very helpful. Our luggage was never delivered to our room so my husband had to go and bring it to us after 30 minutes of waiting and calls to the front desk were less than helpful as we were left on hold forever without any answers. Otherwise it was a very relaxing vacation after that incident!

Stayed 3 nights in Sep 2023

2/10 Terrible

Steven

18 Jul 2023

Liked: Staff & service

Don’t know if it was the water or the food but got absurdly sick 2 days in out of the 5 days of vacation so wasn’t enjoyable at all. Place wasn’t amazingly clean, so I don’t want to attribute it to the food not being prepared right or just the water if a different country really don’t know but I terms of the staff cleaning rooms they did a good job. Somewhat jaded in this review because I didn’t really get to enjoy the trip due to sickness but the hotel was average overall.

Stayed 4 nights in Jul 2023

6/10 Okay

Christen Leigh

9 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hotel & pools are beautiful. Most staff very nice. Michael Jackson show & spa were amazing! We stayed in late june & beach was full of seaweed. Had we researched this, we would not have went. Every day they rake the seeweed into piles, then push them back into the ocean. The smell was horrible, like rotten fish. We paid to go to Sanoa island & Macao beach which were nicer. The worst part of the hotel is the dining situation which the staff really dont care about. We had a room w/4 people & we traveled w/family in another room of 4. We NEVER got to eat dinner together. You must have cell service bc everyday no matter if your snorkeling, diving, riding a horse, whatever..you must stop & get on your phone at 5pm to book your dinner for the next day. Diamond members get first bookings, hideaway guests (which was us) get 2nd opportunities & we almost always only had options to eat at 9 or 945pm. We begged to be able to eat w/the rest of our family to no avail. HOWEVER the restaurant would ALWAYS have many open tables of 4 or 8! our family absolutely could have ate together! I took pics of all the open tables yet was told repeatedly they could not allow the other 4 people to dine in the same restaurant with us. They have all kinds of people trying to sell you excursions or sign u up for rewards but no one to help book your dinners for the week. I think they prefer everyone to go to buffet. I thought it would be easier ro eat at the 11 rest. They advertise. Aruba & cancun better

Stayed 9 nights in Jun 2025

2/10 Terrible

Aisha

17 Oct 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel room towels were HORRIBLE front desk is not 24 hours didnt open at 7am my transportation pick was for 7am...I waited till 7 15am still no front desk so i left with out no receipt...I'm very unhappy

Stayed 3 nights in Oct 2023

4/10 Poor

Heather

4 Apr 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The food did not taste good. Very bland. The staff barely spoke English so communication was horrible. I barely saw my butler. You could not take leftovers or dinner back to your room. Room service took over an hour every time. Housekeeping had to be called repeatedly before they would come clean. Horrible, will not come back. Will not recommend.

Stayed 4 nights in Mar 2024

10/10 Excellent

Jayla

15 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room nice staff i only ate at the buffet but the food was very good i just wish breakfast options were different bar was good drinks were good and strong i love the key card waterproof bracelet they give you to access your room water park was awesome the only thing is check in is at exactly 3 so cant check in and freshen up have to walk around the resort until 3

Stayed 4 nights in Oct 2025

Royalton Hideaway Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

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