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"I do not recommend this resort. Thay indicated free shuttle service, they surprised us with 30USD in taxi fare. Our air conditioning went out one night and the staff seemed very upset that we bothered them to fix it. I tipped for the inconvience and was laughed at. We were moved rooms because they could not fix the AC.The room we were moved into was the same as ours but had coffee, a mini fridge, and a microwave. Our room had none of these features and no hair dryer. I asked to say in the better room because we paid for these ammenities and didnt have them and they made us move back to the room without ammentites. They did not seem to care about our displeasure and laughed at me over the phone when I tried to discuss the issues with staff. I would just stay somewhere else and avoid the headache and dissappointment on vacation. "

"N/A didn’t use"

"Awesome and beautiful hotel! A must stay! Perfectly located. "

"If you are looking for the absolute best place to stay in Roatan, look no further than Mr. Tucan. From the moment we arrived for check-in until the second we headed out after check-out, we were blown away by the service. I truly cannot say it enough: this is the friendliest staff around. They handle everything in between with such genuine care that you feel like family by the end of your stay. The LOCATION is simply unbeatable. You are right in the heart of West End, meaning you’re steps away from the best diving, shopping, and nightlife, yet the hotel still feels like a private escape. A few things that made our stay extra special: Complimentary Breakfast: It is absolutely delicious and the perfect way to fuel up for a day of exploring. Beach Chairs: Having these available was a huge hit! It made transitioning from the hotel to the turquoise waters of Half Moon Bay completely seamless. Impeccable Rooms: Our room was very clean and well-maintained throughout our stay—it was clear the housekeeping team takes great pride in their work. Peace of Mind: With 24-hour around-the-clock security, we felt incredibly safe and relaxed the entire time. Mr. Tucan offers the perfect blend of comfort, convenience, and world-class hospitality. We will definitely be back!"

"Excellent location Great staff, loved it !!!!!"

"Perfect service "

"No transportation from airport. No pool. No restaurant. No wi-fi unless you sign up for staff phone when checking in. No staff on site after you check- in. No brochures to give you ideas of things to do or maps to find way around Roatan. Only 1/3 roll toilet paper in room- no stock or housekeeping available. Make shift haphazard and exposed rigged wiring. Rusty wire soap holder mounted in the shower, sink would not drain, multiple little packets “poison” lying in planters on veranda, film of slime in corners, rickety and winding stairs and horrible driveway at near 90 degree incline BUT awesome views of ocean. "

"Loved this place, it's so peaceful "

"Beautiful quiet fun spot loved it"