Exterior

Reviews of Hotel McCoy - Art, Coffee, Beer, Wine

4 out of 5
Hotel McCoy - Art, Coffee, Beer, Wine
455 Southeast Paradise Street, Pullman, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 472 out of 575 reviews" "
Rating 8 - Good. 77 out of 575 reviews" "
Rating 6 - Okay. 15 out of 575 reviews" "
Rating 4 - Poor. 8 out of 575 reviews" "
Rating 2 - Terrible. 3 out of 575 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Clean, love the balcony with fire pits. Great place to relax, get away. Walkable downtown area from hotel.
Stayed 2 nights in May 2024
Response from McCoy Management on 22 May 2024
Pamela, Thank you so much for your kind review, we are delighted to hear you got to relax and enjoy the fire pits.We hope to see you againSafe Travels!

8/10 Good

Cherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from McCoy Management on 22 May 2024
Thank you for leaving us a review, we can't wait to see you again!Safe Travels!

10/10 Excellent

Reagan, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. They have their own wine & beer bar. Rooms are fantastic, clean. Close to great places to eat. Lots w in walking distance. Construction going at Main Street. They start work early! Great place overall.
Stayed 1 night in May 2024
Response from McCoy Management on 22 May 2024
Reagan,Thank you for your positive review! We are delighted that you enjoyed the property and look forward to welcoming you back soon..

4/10 Poor

Ira

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from McCoy Management on 22 May 2024
Ira,It seems that your stay was not as good as it should have been. Could you please contact the GM, Dawn, and provide feedback on why you felt your stay was poor?

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with how clean the room was.
Stayed 1 night in May 2024
Response from McCoy Management on 21 May 2024
Shannon,Thank you so much for your review.Safe Travels!

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super welcoming! I’ll definitely come back.
Stayed 1 night in May 2024
Response from McCoy Management on 20 May 2024
Alexandra, We will gladly welcome you back! Thank you for the review, Safe Travels!

10/10 Excellent

helen, Prosperity

Ian and Cody absolutely fabulous!! Convenient location. Loved the fire pits in the evening. Oatmeal breakfast bar, so fun. Very obvious that they have repeat guests!!! Simple, no frills, a bit funky but will definitely return!!!!
Stayed 3 nights in May 2024
Response from McCoy Management on 20 May 2024
Helen, Thank you so much for this great review. We will be sure Ian and Cody are recognized for their great customer service.Safe Travels!

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from McCoy Management on 15 May 2024
Melody,Thank you for the review! We appreciate it! We hope to see you back with us again! Safe travels!

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
Super cute motel, each room is nicely redone, so great to have a fridge and microwave too. The free local beer or wine at check in is a great touch!
Stayed 3 nights in May 2024
Response from McCoy Management on 14 May 2024
Lisa,Thank you so much! We really appreciate the amazing review! We are glad to hear that you like the fridge and microwave in the room as well as the free drink you get upon at check-in! We hope to see you again soon! Safe travels!

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like going back in time to road trips with my parents, except with modern fixtures and finishes. I appreciated the attention to all the details. I was sorry we didn't spend more time.
Stayed 1 night in May 2024
Response from McCoy Management on 13 May 2024
Darren, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your stay and hope to see you again soon. Safe travels!

10/10 Excellent

Ivo

Liked: Cleanliness, amenities, property conditions & facilities
Was very clean, people are great !
Stayed 1 night in May 2024
Response from McCoy Management on 13 May 2024
Thank you Ivo for leaving us a review. We hope to see you again. Safe Travels!

10/10 Excellent

Raeann

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely hospitable staff, especially the evening crew!
Stayed 3 nights in May 2024
Response from McCoy Management on 12 May 2024
Thank you Raeann! We are delighted to know that you had a fantastic stay with us. We look forward to welcoming you back soon for more amazing experiences.Safe travels!

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy bed!
Stayed 1 night in May 2024
Response from McCoy Management on 11 May 2024
Thank you Renee for taking the time to leave us a review.Safe Travels!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great little motel. Adorable rooms, free wine or beer at check in, awesome little shop and even oatmeal and coffee for breakfast. Will stay again!
Stayed 1 night in May 2024
Response from McCoy Management on 4 May 2024
Thank you, Lisa, for leaving us such a great review. We can't wait to have you back. Safe travels!

10/10 Excellent

Heather, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from McCoy Management on 4 May 2024
Thank you, Heidi, for leaving us a five-star review. We hope to see you again soon. Safe travels!

10/10 Excellent

Shawn, Marysville

Stayed 1 night in Feb 2024

10/10 Excellent

Jahn

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from McCoy Management on 30 Apr 2024
Thank you Hafdis, for taking time to leave us a reviewSafe Travels!

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a unique place. Check it out, we would stay there again.
Stayed 1 night in Apr 2024
Response from McCoy Management on 28 Apr 2024
Thank you Jon for the great review, we look forward to your next visitSafe Travels!

6/10 Okay

Susan, Bainbridge Island

Travelled with family
This is really a motel that is trying to be more. Beds were comfortable but furniture was not. Wobbly nightstand, minimal clothes hooks falling off the wall. I dropped something in the bathroom and the space under the sink console was so dirty I didn’t want to fish around under there. Parking is tight and there aren’t enough spots for every room it seems. Cost savings based on room refresh on demand, but request to empty trash and make beds left us short a bath towel.
Stayed 5 nights in Apr 2024
Response from McCoy Management on 28 Apr 2024
Susan,Thank you for providing us with your valuable feedback. We took prompt action to fix the hooks issue you reported to the front desk, which is something we had never experienced before. We would like to inform you that we have limited parking space available, but we do have overflow parking that is available for guests who need it. We appreciate you bringing the issue with the underneath vanity to our attention, and we will make sure to address it with our housekeeping team. We would like to clarify that our refresh service is available by request only. This is done to give our guests their space, especially for those who prefer not to be disturbed. Lastly, if you felt that you were short a bath towel, you could have simply asked for one, and we would have taken care of it. Please feel free to reach out to the GM directly with any additional concerns you may have.We wish you Safe Travels!

10/10 Excellent

Jahn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from McCoy Management on 28 Apr 2024
Jahn, Thank you for taking the time to leave us this amazing review.Safe Travels!

8/10 Good

Kelli

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from McCoy Management on 22 Apr 2024
Kelli, Thank you for your review, we hope to see you again in the near future.Safe Travels!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the unique furnishings in the room. The table tennis. The oatmeal bar was amazing! The bed was very comfortable.
Stayed 1 night in Apr 2024
Response from McCoy Management on 15 Apr 2024
Julie, Thank you so much for your feedback, we hope to see you againSafe Travels!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute eclectic motel. It was a little noisy with construction on Main Street, but that can't be helped. The staff were amazing. Super friendly and helpful. We enjoyed the wine bar and can't wait until they get the Bourbon Bar up and running.
Stayed 1 night in Apr 2024
Response from McCoy Management on 13 Apr 2024
Amy,Thank you for your great review! We're thrilled to hear you enjoyed our wine bar and found our staff amazing. We can't wait for your next visit!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated retro motel vibe. Fun little place.
Stayed 1 night in Apr 2024
Response from McCoy Management on 13 Apr 2024
John,Thank you so much for the review! We are glad you like the retro vibe we have here! We hope to see you again soon! Safe travels!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody who manages the front desk was amazing! So helpful and friendly - answered so many questions I had with patience. Thanks Cody!!! The room was very clean and the property was conveniently located and walkable. The gym was nicely equipped and not too busy. Will definitely stay here again. Hopefully when it’s a bit warmer so I can enjoy the outside area.
Stayed 3 nights in Apr 2024
Response from McCoy Management on 11 Apr 2024
Sarah, Thank you for leaving us this wonderful review. Cody has been acknowledged for the exceptional customer service he provided you. We are happy to hear you will visit us again and that you enjoyed the gym.Safe Travels!

10/10 Excellent

Grady Bailey,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the secure room locking and the clean updated rooms and beds. Did not like the lack of parking on two nights while we were there
Stayed 4 nights in Mar 2024
Response from McCoy Management on 10 Apr 2024
Grady, Thank you for your feedback regarding parking. In case the parking lot is full, we have overflow parking available. We are glad to hear that you found our secure room lock impressive and that the facility was clean. Safe travels!

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from McCoy Management on 10 Apr 2024
Thank you Akiko for taking time to leave us a review.We hope to see you again in the future.Safe Travels!

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from McCoy Management on 10 Apr 2024
Georgette, Thank you for the five star review.Safe Travels!

8/10 Good

Maike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff, rooms nicely laid out. Very clean. Very convenient location within walking distance to restaurants, main street and WSU campus. Only negative is very thin walls, so depending on what neighbors one gets it can be pretty noisy.
Stayed 2 nights in Apr 2024
Response from McCoy Management on 8 Apr 2024
Maike, Thank you for taking the time to leave us a review. We appreciate your feedback. We wanted to let you know that we do provide sound machines upon request, and every room comes with complimentary earplugs to help you get a good night's rest. We hope to have the pleasure of hosting you again in the near future.Safe Travels!

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Stylish, out door fireplace and fire table. Close to restaurants and bars. Will stay again in the near future. Thank you,
Stayed 1 night in Apr 2024
Response from McCoy Management on 8 Apr 2024
Gabriel,Thank you so much for the 5-star review! We are so glad to hear that you guys enjoyed the style of the hotel, as well as the outdoor fireplaces we have! We look forward to seeing you again! Safe travels!

2/10 Terrible

JAMES, BOTHELL

Stayed 2 nights in Apr 2024
Response from McCoy Management on 27 Apr 2024
James, If you believe that there has been a mistake, please feel free to contact us directly. We have noticed that you have cancelled every booking you have made with us and did not show up for the one on April 5th-7th. We are always here to assist you in any way possible. It seems unfair to rate us when you have never stayed with us!

10/10 Excellent

Kristin, Hood River

Liked: Cleanliness, amenities
Clean quaint room, super friendly staff
Stayed 1 night in Apr 2024
Response from McCoy Management on 6 Apr 2024
Kristin,Thank you for the great review! We are glad to hear you enjoyed our clean modern retro rooms, and that you enjoyed the interactions with our staff! We hope to see you again soon! Safe travels!

10/10 Excellent

Sonja, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Wendy
Stayed 2 nights in Apr 2024
Response from McCoy Management on 6 Apr 2024
Sonja,We are so glad that you enjoyed your stay here! We are so happy to hear how much you enjoyed the presence of Wendy! We will let her know! We hope to see you again soon! Safe travels!

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from McCoy Management on 5 Apr 2024
Tanja, Thank you for the four-star reviewSafe Travels!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms, Fun atmosphere. Sometimes, the keyless entry can be tricky!
Stayed 1 night in Mar 2024
Response from McCoy Management on 2 Apr 2024
Megan,Thank you for leaving us a review.Safe Travels!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to campus and dining options. The walls are very thin and could clearly hear the neighbors, but ear plugs were provided and still slept great. Loved the oatmeal bar
Stayed 1 night in Mar 2024
Response from McCoy Management on 30 Mar 2024
We are glad to hear you enjoyed your stay! We appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel McCoy was extremely accommodating l and had nice little touches within the room itself. The check in and checkout process is very easy and smooth. You won't want to miss the oatmeal bar in the morning. Highly recommend a stay here it is convenient and walkable!
Stayed 1 night in Mar 2024
Response from McCoy Management on 30 Mar 2024
We are so glad you enjoyed your stay!! We look forward to hosting you again.

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fun and quirky motel. We enjoyed our one night here, and breakfast was good.
Stayed 1 night in Mar 2024
Response from McCoy Management on 28 Mar 2024
Tiffany,Thank you for the review! We are glad to hear that you found our place quirky and fun! We hope to see you again soon and safe travels!

10/10 Excellent

Kaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a first experience in pullman. Super welcoming and great environment. Loved the two tokens for drinks and the oatmeal bar!
Stayed 1 night in Mar 2024
Response from McCoy Management on 28 Mar 2024
Kaela,Thank you for the review! We are so glad to hear you enjoyed the environment of our place, as well as the free tokens and breakfast! we hope to see you again soon! Safe travels!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk helpful and courteous
Stayed 3 nights in Mar 2024
Response from McCoy Management on 24 Mar 2024
We are glad you enjoyed your stay!

10/10 Excellent

Dalten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very unique atmosphere, awesome get away!
Stayed 1 night in Mar 2024
Response from McCoy Management on 22 Mar 2024
Dalten,We are so happy to hear you had a great getaway and you enjoyed our unique atmosphere! We hope to be a constant getaway for you and safe travels!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was live music and it was very artsy and cozy!! Good beer and good people!!
Stayed 1 night in Mar 2024
Response from McCoy Management on 21 Mar 2024
Thank you for choosing to stay with us, Monica. We hope you had a great time and look forward to hosting you again.

10/10 Excellent

Tanya

Very nice guy at check in !
Stayed 1 night in Mar 2024
Response from McCoy Management on 21 Mar 2024
Tanya, Thank you for the great review! We are so glad that you had a great time at check-in and hopefully have a great rest of your trip! Safe travels and we hope to see you again!

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The appearance of hotel looks a little outdated, but inside the room is very clean, cozy, warm and unique. The light pink colored microwave and light green colored fridge make you feel like you were in wonderland. Although the room is small but it is very functional. The staff are very nice and friendly. Their service is professional as well. By the way, it is very close to Washington State University and the main street of the town. I would recommend this hotel to everyone.
Stayed 2 nights in Feb 2024
Response from McCoy Management on 19 Mar 2024
Hong, Thank you for your feedback. We have standard rooms in two different sizes and we are happy to hear that our staff was friendly.

10/10 Excellent

Kevin, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff in town.
Stayed 1 night in Jan 2024
Response from McCoy Management on 18 Mar 2024
Kevin, Thank you so much for this awesome review, we all appreciate you and hope to see you again in the near futureSafe Travels

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (Ian) were so present and helpful. Ian was kind enough to offer so much info and help in our check-in. I highly recommend this location for yoir next stay.
Stayed 1 night in Mar 2024
Response from McCoy Management on 18 Mar 2024
Allan, Thank you so much for the amazing 5-star review! We appreciate it, and we will be sure to pass on to Ian the wonderful things said! We hope to see you again soon and have safe travels!

10/10 Excellent

Ulrike

Travelled with family
Liked: Staff & service, property conditions & facilities
Full of special touches, like live music, drink tokens, oatmeal bar, outdoor fire pits.
Stayed 1 night in Mar 2024
Response from McCoy Management on 17 Mar 2024
Ulrike,We are thrilled to hear that you had a wonderful stay and enjoyed all the personalized amenities that we offer.

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. They did a great job renovating the hotel. The beer and wine bar is very nice. I hope to come back during warmer weather to take advantage of their outdoor areas.
Stayed 1 night in Mar 2024
Response from McCoy Management on 14 Mar 2024
Thank you for your kind words, Art! We are thrilled to hear that you like the renovation. We hope to see you again in the summer! Safe travels!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, cool decor
Stayed 1 night in Mar 2024
Response from McCoy Management on 12 Mar 2024
Thank you Amy for the 5/5 review, be sure to visit us again if your in the areaSafe Travels!