Relais & Chateaux in Puligny-Montrachet

A vineyard with rows of grapevines, a stone wall, and a stone pillar.

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Top Puligny-Montrachet Hotel Reviews

Hôtel Le Cep & Spa

8/10 Good

"The rooms were quite large and nicely appointed. There was some kind of promotional event on at the hotel and I found our service was impacted several times at the bar as clearly the staff were catering to what looked to be influencers or reviewers. Another example was that when I was waiting for my husband to complete a call in our room, I inquired about getting some food at the bar and was told they only offered room service, which could not be delivered to the tables in the courtyard - literally right outside of our room. The manager rather curtly told me to just go get a reservation next door and 5 minutes later a couple walked by and thanked him for arranging their dinner there. We had also watched someone have food delivered to them at the bar the previous evening. Overall not the level of service I expected from the hotel as it seemed hit and miss."