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Reviews of Hotel Seminario

3 out of 5
Hotel Seminario
Avenida Seminario 490, Puerto Montt, Los Lagos

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 94 reviews" "
Rating 8 - Good. 39 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 5 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and an old hotel
It was the worst experience we had. The place was old, lack of maintenance, peeling paint, falling molding and dirty. The white curtain already turned into grey color. The bathroom light fixture has multiple dead flies inside. The shower has an used soap from previous people. The ad with hot top was a small container of muddy water. Hotel.com should remove this property from the website.
Stayed 1 night in Mar 2022

4/10 Poor

Nelson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great hotel anymore.
The hotel was once top notch probably in the 1980's but now it's completely outdated. The carpets were soiled, the bathroom tiles were old and cracked and not very clean. The room is very basic with old outdated furniture. The floors squeaked when you walked on them and you could hear everyone upstairs. There was no coffee maker. At least the shower was hot. The front desk staff were extremely nice and helpful. I just wouldn't return because the hotel is too old.
Stayed 1 night in Feb 2022
Response from Hotel con encanto on 7 Mar 2022
Buenas tardes Nelson, agradecemos su opinión porque nos da la oportunidad de entregar algunos antecedentes del hotel. Estamos ubicados en una casona patrimonial, construída en los años 60 y que remodelamos en el año 2010 para transformarla en este alojamiento. Las fotos publicadas en nuestro sitio web y demás agencias de reservas muestran la realidad de nuestro hotel, sin más pretensiones que un 3 estrellas, y que ha sido decorada y equipada de manera que se sienta un lugar acogedor, respetando la antiguedad de la construcción lo que le da un encanto especial. Lamentamos que nuestro alojamiento no haya sido de su gusto y agradecemos que al menos reconozca la atención de nuestro staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and very helpful staff. Maria is very helpful in helping me get around and also helpful in reserving my tour of Chiloe.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Hotel Seminario on 18 Dec 2019
Buen día estimado huésped. Estamos muy agradecidos con su preferencia y esperamos contar con su visita en otra oportunidad. Estaremos encantados de atenderlos. Saludos cordiales

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Hotel Seminario on 18 Dec 2019
Buen día estimado huésped. Agradecemos la puntuación otorgada a nuestros servicios y esperamos poder atenderlo en una nueva oportunidad. Saludos atentos, Rosanna Pérez

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
my room was not clean. found hair in teh bathroom..very disappointed
Stayed 1 night in Jan 2019

10/10 Excellent

eliz, calif

Liked: Cleanliness, property conditions & facilities
my room was very small,no microwave or fridge or coffee pot. but they do have a small continental breakfast
Stayed 7 nights in Oct 2018

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is nicely heated.
Stayed 2 nights in May 2018
Response from Rosanna on 29 May 2018
We are very grateful for your preference.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Staff speaks some English and are very willing to help. Walking distance to main town area and stores.
Stayed 3 nights in Jan 2018
Response from Rosanna Pérez, on 23 Jan 2018
We appreciate your opinion and we are glad you enjoyed your stay with us.

10/10 Excellent

Teruko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from Rosanna Pérez, on 23 Jan 2018
We appreciate your evaluation and we look forward to serving you in a new opportunity

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

NHON, Chula Vista, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Puerto Montt, Chile
This hotel is not centrally located; however, it takes only 15 minutes to get to the downtown area on foot where you can find a lot of shops and restaurants. The hotel room is fairly clean and comfort and breakfast is good. I would recommend this hotel to anyone who wants to have a good stay in Puerto Montt.

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Good hotel, I arrived late and was let in without any fuss. Breakfast is good with a variety of food. Room was cold as radiators turned off by default but you can turn these on yourself. It's a few blocks from the centre but that means it is quiet for sleeping. Wi-Fi was very good. Staff were helpful.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bathroom was small cupboard. Jacuzzi in garden was unavailable unless we booked and there was an additional charge. Www were told we could use it by 9pm when it would be too cold outside for our liking.

10/10 Excellent

Thomas, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - short walk to downtown
I only stayed for one night, but it was good. The room was clean and as expected. The staff is excellent. I had to purchase new luggage and leave it for pickup later - they were very helpful in providing advice. They even called my next hotel to help make arrangements for me!

10/10 Excellent

Mansoor M, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Traveler
This is a very nice family run hotel. If you are looking for a place where they offer you personal service, this is it. 1. First of all, she charged me much less than what was coated on Hotels.com because, I was traveling alone. 2. I had some questions about public transportation in that part of the country. She did not have an answer but, she did her research and next day she came back with written answers to all my questions. 3. I left my iPhone and camera at a police station in city of xxxx. Her assistant called them to verify if it was there. Then she made an arrangement for me to go and pick them up the same night. 4. I lost my reading glasses, she told me where to go and buy one for less than $10.00 If you want real service and personal care, this is the place. I stayed there for a total of 7 nights at three different times. I will recommend it to anyone and I will stay there again and again anytime.

8/10 Good

Nick, Sudeney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless
The outside looks worn but the inside was spotless. The facilities are dated but very clean. It was a good place to stop at the end of the day, it was a short walk to the shops and waterfront.

4/10 Poor

May, Los Angeles

Disliked: Cleanliness, property conditions & facilities, room comfort
Rather Outdated
We were rather disappointed with the room - smaller size, outdated decor, comfort level. Mostly, it seemed really dusty. Location wasn't bad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one-nighter
The service at this hotel is beyond anything I've ever experienced. They were so helpful with arranging a tour for us to see the surrounding area, even though we hadn't arranged anything beforehand. Also the room was really nice, and the breakfast was good too!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicer than I'd expected
This is a pretty nice place, in spite of being in Puerto Montt. Our room was spacious and well-lit, with a wonderfully comfortable bed. The staff was also very friendly. Only downside was that there was construction going on right above our room. The hotel is a bit of a walk (10 min?) from downtown, but I'm not sure I would have wanted to be downtown anyway.

10/10 Excellent

Tom and Pam Parks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a short 10 minute walk to city centre
A clean, nice hotel with good views, only 10 min walk to the city centre. Good breakfast, which is included in this reasonably priced hotel. Very nice staff and very helpful as well. We would certainly recommend this hotel, unless one is determined to be in the very city centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a one-night stay in Puerto Montt
Very nice reception. Parking is a plus. Room was very big, which was nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality and comfort
The hotel is a small, family-run business with great hospitality. The rooms were extremely comfortable and clean, you even have a hot tub available to use 24hours with complimentary bath robes. The only set back is that the hotel is located slightly away from the city -- about a 15 minute walk (with a slight uphill) from the city center but manageable. If you are staying in Puerto Montt for a short time, its a perfect place to stay.

8/10 Good

Manuel

Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Hotel con scale strette e camere al secondo piano. Letto molle tanto da dover spostare il materasso per terra per dormire bene
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Tiare Fernanda

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Chambre tout à fait correcte.Personnel serviable. Nous avons pu laisser nos gros bagages lorsque nous sommes allés à l'île Chiloé. Le parking a été bien apprécié.
Stayed 1 night in Feb 2020

10/10 Excellent

Bruel, Saint-Etienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil,le parking.Dommage qu'il n'y ait pas d'ascenseur.
Stayed 1 night in Feb 2020

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable
Bonito lugar con vistas a la bahia
Stayed 1 night in Dec 2019
Response from Hotel Seminario on 18 Dec 2019
Buen día Jesus, agradecemos su comentario y estamos muy contentos que nuestro establecimiento haya sido de su agrado. Estaremos encantados de recibirle y atenderlo nuevamente cuando lo desee. Saludos cordiales, Rosanna Pérez

8/10 Good

gonzalo

Liked: Staff & service, property conditions & facilities, room comfort
personal amable, pero relación calidad precio no es la óptima
Stayed 1 night in Jul 2019

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Friendly and helpful hosts. The best thing about the hotel is the breakfast - by far the best breakfast I had in any hotel in Argentinia and Chile so far. Not all of the rooms are so nice as shown on the photos, but they are ok. The hotel is about 10 minutes walking distance to the sea. Quiet area. I would stay there again.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
manda ver.
atendeu as expectativas, recomendável dentro do seu nicho.
Stayed 1 night in Sep 2018

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención. Buena muy ubicación y Desayun
Stayed 2 nights in Sep 2018

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel y buena ubicacion. Personal atento y buen desayuno
Stayed 2 nights in Aug 2018

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Excelente estadía, todos muy amable y cercano tanto al centro de la ciudad como al lugar donde iba a trabajar.
Stayed 1 night in Jul 2018

10/10 Excellent

yasna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Muy bien , excelente muy amables
Response from Rosanna on 31 May 2018
Muchas gracias Yasna por su preferencia y buenos comentarios. Estaremos encantados de recibirla nuevamente cuando Ud. lo desee.

8/10 Good

Nestor, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, bien ubicado.
Muy buena la experiencia y atención. Recomendable.
Stayed 3 nights in Jan 2018
Response from Rosanna Pérez, gerente on 8 Feb 2018
Muchas gracias Nestor por sus comentarios. Nos encanta que nuestros pasajeros se sientan cómodos y bien atendidos. Eso nos estimula a seguir brindando el mejor servicio posible.

8/10 Good

René Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, contento
Stayed 2 nights in Jan 2018
Response from Rosanna Pérez, on 25 Jan 2018
Muchas gracias por su opinión. Nos alegramos que nuestros servicios hayan sido de su agrado.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Flemming Bang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017