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Hotel Santa Cruz Punta Zicatela

2.0 star property
Hotel with an outdoor pool, a short walk to Zicatela Beach

Photo gallery for Hotel Santa Cruz Punta Zicatela

Terrace/patio
32-inch flat-screen TV with digital channels, TV
Economy Room
32-inch flat-screen TV with digital channels, TV
Reception

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Digital channels
Daily housekeeping
Located on the top floor
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

1 bedroom, free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Av. Alejandro Cárdenas 620, Brisas y Maldonado, Puerto Escondido, Oax., 70934

What's nearby

  • Zicatela Beach - 3 min walk - 0.3 km
  • Punta Zicatela - 17 min walk - 1.4 km
  • Commercial Walkway - 6 min drive - 3.7 km
  • Puerto Angelito Beach - 9 min drive - 5.2 km
  • Carrizalillo Beach - 9 min drive - 5.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 17 min drive

Restaurants

  • ‪Smoke Shack - ‬1 min walk
  • ‪Selma - ‬4 min walk
  • ‪Puerto Escondido - ‬6 min walk
  • ‪Chicama - ‬4 min walk
  • ‪Piyoli Punta Zicatela - ‬4 min walk

About this property

Hotel Santa Cruz Punta Zicatela

Hotel near Zicatela Beach
Hotel Santa Cruz Punta Zicatela provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Smoke-free property, a 24-hour front desk and outdoor furniture
  • ATM/banking services, concierge services and tour/ticket information
Room features
All guest rooms at Hotel Santa Cruz Punta Zicatela include comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • 32-inch flat-screen TVs with digital channels

Languages

English, Spanish

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8.6 out of 10, Excellent, 325 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number HSC2211185L0

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Santa Cruz Punta Zicatela
Hotel Santa Cruz Punta Zicatela
Hotel Santa Cruz Punta Zicatela Hotel
Hotel Santa Cruz Punta Zicatela Puerto Escondido
Hotel Santa Cruz Punta Zicatela Hotel Puerto Escondido

Frequently asked questions

Does Hotel Santa Cruz Punta Zicatela have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Hotel Santa Cruz Punta Zicatela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Cruz Punta Zicatela ?

This hotel doesn't offer parking.

What time is check-in at Hotel Santa Cruz Punta Zicatela ?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Santa Cruz Punta Zicatela ?

Checkout is at noon.

Where is Hotel Santa Cruz Punta Zicatela located?

Situated in Puerto Escondido, this hotel is 0.1 mi (0.2 km) from Zicatela Beach and within 3 miles (5 km) of Punta Zicatela and Marinero Beach. Commercial Walkway and Principal Beach are also within 3 miles (5 km).

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Hotel Santa Cruz Punta Zicatela Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 43 reviews
Rating 8 - Good. 8 out of 43 reviews
Rating 6 - Okay. 13 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 11 out of 43 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Heberto

Liked: Staff & service, property conditions & facilities
This hotel is within ghost spots : dining , bars and beaches. Pleasant staying there!!!
Stayed 2 nights in May 2023

2/10 Terrible

Oscar z

Disliked: Cleanliness, amenities, property conditions & facilities
Precio-calidad sucked Quite disgusting
Stayed 1 night in Sep 2024

2/10 Terrible

marina

How to start!! I wanted to take a hotel to take a break from traveling in an rv thought the panamerican, have a hot shower, some wifi to watch a movie and jump in a pool. The wifi didnt work inside or outside the room, the pool was disgustingly dirty with hair and oil, the outdoor shower wasn’t working either. The bathroom flooded so the floor was wet at all times. The hot shower didn’t work at all. The sink was on the toilet so it was gross to wash your teeth lining on the toilet and nowhere to put your toothbrush but there. the curtains where transparent so every light at night was in my face. The sheets were stain with dirt and blood. The bed cover was so thin that i was cold and i ask for one more cover and they didn’t want to give me extra. The stairs were always wet and dirty. The staff was not friendly or nice or helpful, grumpy faces at all times. When i see a four star hotel i expected much more. I would like my money back. DONT FALL ON THIS SCAM HOTEL!!!
Stayed 2 nights in Jul 2024

6/10 Okay

HUGO

Liked: Cleanliness, staff & service
Está muy bien ubicada, en la zona de Punta Zicatela. Solo que la habitación que me dieron, el baño estaba muy pequeño. El aire acondicionado muy bien !!!
Stayed 1 night in Apr 2025

2/10 Terrible

Victor Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Pesimo, si pueden evitenlo
Stayed 3 nights in Feb 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones en muy buen estado Solo la alberca que está un poco sucia pero lo demás muy bien
Stayed 3 nights in Jan 2025

2/10 Terrible

Valeria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron otra habitación que no era, pedi en planta baja por mi abuelita y me dieron habitación 4 planta baja y al hacer chekin me la cambiaron a una en el segundo nivel, y mi abuelita tuvo que subir muchos escalones y dije que no la quería y el joven muy grosero me dijo que ni modo que era esa o me regresaba mi dinero y me llevara a mi abuelita de 85 años a otro hotel, eran la 2:00am
Stayed 1 night in Jan 2025

2/10 Terrible

cecilia

Stayed 4 nights in Jan 2025

6/10 Okay

Libertad

Disliked: Staff & service, property conditions & facilities
Es pequeño lo necesario para pasar la noche solo que hay mucho ruido externo
Stayed 1 night in Dec 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable la estancia, cuenta con todos los servicios, efectivamente el internet es malo intermitente y la alberca sin aseo por lo mismo no la utilicé, pero la ubicación excelente para pasarla bien en Punta Zicatela caminando por estar en la calle principal de esa zona, si vas con amigos muy buen lugar, limpio, aire acondicionado helado, estacionamiento en calle pero suele ser una zona tranquila, hay tienditas al lado, fue suficiente para descansar, el baño no es tan privado por ser una habitación pequeña pero en general la habitación buena.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2024

6/10 Okay

Diana Paola

Liked: Cleanliness, staff & service
El flujo del gu intermitente sin aviso y se le tenía que pedir a la recepciónista prender la bomba, deberían avisar antes o poner un horario y que en más de una ocasión la prendían y apagaban el agua sin avisar.
Stayed 3 nights in Oct 2024

6/10 Okay

Miguel

El hotel bien ubicado, cerca de la playa y lugares en donde comer o beber algo para pasar un momento agradable. El personal muy amable. El agua de la alberca un tanto sucia que no se antojaba meterse.
Stayed 7 nights in Sep 2024

6/10 Okay

Israel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que deben d exponer énfasis en servicios y la limpieza profunda. Sábanas manchadas
Stayed 2 nights in Sep 2024

4/10 Poor

Gustavo Eduardo Franco

Disliked: Property conditions & facilities
Xxxx
Stayed 4 nights in Jul 2024

10/10 Excellent

Sallely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar económico para hospedarse
Stayed 3 nights in Dec 2023

8/10 Good

Karla

Stayed 2 nights in May 2024

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

LUIS

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Gracias

Servicio impersonal, detalles en el interior lo hicieron incómodo
Stayed 2 nights in Apr 2024

6/10 Okay

Thania

Liked: Cleanliness, staff & service, amenities
Desde que se aperturo me quedo en el hotel por razones de trabajo. Al inicio todo bien, despues en cada visita fue decayendo. El concepto es bueno, pero no le dan el mantenimiento adecuado. En esta ocasion tardo demasiado en salir el agua caliente (o no salio) y eso provoca desperdiciar bastante agua, basandose que tiene un concepto ecologico por su baño y sus amenidades. El agua de la alberca se notaba turbia. Espero que puedan cuidar esos detalles, para que vuelva a ser el hotel de un inicio.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia y lugar, la gen te muy a amable
Stayed 6 nights in Jan 2024

2/10 Terrible

Jose Manuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La tv de la habitación no sirvio para nada y eso q llegaron los del hotel a segun componerla y nunca quedo al final dijeeo q asi quedaria sin tv q asi m quedara y ni modos sin tv por eel resto de la tarde.
Stayed 1 night in Jan 2024

4/10 Poor

MARIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio
Stayed 4 nights in Dec 2023