Located close to Plaza del Charco and San Felipe Castle, HC Hotel Magec provides a swim-up bar, a beach bar and a poolside bar. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. In addition to a free daily manager's reception and a rooftop terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Located in Puerto de la Cruz, HC Hotel Magec is in the city centre and on the boardwalk. San Felipe Castle and Plaza del Charco are notable landmarks, and the area's natural beauty can be seen at Garden Beach and Tenerife Beaches. Travelling with kids? Don't miss Botanical Gardens. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking, hiking/biking trails and ecotours nearby. Visit our Puerto de la Cruz travel guide
Calle Cupido, 11, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco
5 min walk - 0.5 km
Garden Beach
7 min walk - 0.6 km
Tenerife Beaches
7 min walk - 0.6 km
Loro Park
14 min walk - 1.2 km
Taoro Park
14 min walk - 1.2 km
Getting around
Tenerife (TFS-Tenerife South)
59 min drive
Restaurants
Restaurante Peruano
3 min walk
La Cocina
5 min walk
Cafetería Mazaroco
3 min walk
Bodega La Guapa
3 min walk
Las Tejas Verdes
4 min walk
About this property
HC Hotel Magec
Upscale family-friendly hotel near Plaza del Charco
Located close to San Felipe Castle and Taoro Park, HC Hotel Magec provides a swim-up bar, a beach bar and a poolside bar. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers breakfast, lunch and dinner. In addition to a free daily manager's reception and a rooftop terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
Buffet breakfast (surcharge), an outdoor tennis court and express check-out
Babysitting (surcharge), tour/ticket information and a TV in reception
ATM/banking services, 1 meeting room and a 24-hour front desk
Room features
All 186 individually decorated rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
Bathrooms with designer toiletries and deep-soaking baths
32-inch TVs with digital channels
Balconies, daily housekeeping and desks
All-inclusive details
All-inclusive room rates at HC Hotel Magec are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks and select beverages included
Yes, this property has an outdoor pool. Pool access is from 10 AM to 6 PM.
Is HC Hotel Magec pet-friendly?
No, pets are not allowed at this property.
How much is parking at HC Hotel Magec?
There is free parking nearby.
What time is check-in at HC Hotel Magec?
Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability). Late check-in is available during limited hours.
What time is check-out at HC Hotel Magec?
Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).
Are there all-inclusive benefits at HC Hotel Magec?
Some rate plans available at this hotel are all-inclusive.
Where is HC Hotel Magec located?
This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 10-minute walk of Plaza del Charco, Tenerife Beaches and San Felipe Castle. Garden Beach and Taoro Park are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
HC Hotel Magec Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is definitely not a 4 star! The food was absolutely vile! Stale pastries, limp and bad salad, bad fruit, all buffer food was cold and looked like it was warmed from thr day before! No clean cutlery, no clean glasses or cups, the jugs of water had spors of black mould in them! The laminate floors was water damaged and coming apart! Ladders to the pool was broken and we witnessed multiple people injuring them selves! The beds was so uncomfortable we never slept due to pins and needles! There was noise on the landings till early hours in the mornings! Doors constantly slamming! No clean towels, no restock of toilet rolls, a foul smell in our room coming from the drains in the bathroom! Stray Cats roaming around the hotel! All the staff are very rude and didn't care about our concerns! None of the coffee or cold drinks machines ever worked! No sangria at all considering its a spanish resort! Never again would i ever saty in this accommodation and advise people to do there research first about this hotel it needs closing down! And the pics online are nothing like the hotel today!
Stayed 2 nights in Mar 2023
Verified review
8/10 Good
Alberto
7 Sept 2025
Liked: Cleanliness, staff & service
Hotel antiguo, sin reformar, pero está limpio y medianamente bien conservado.
No volveré a este hotel más tiene cuatro estrellas pero no lo merecen
Stayed 5 nights in Aug 2025
Verified review
10/10 Excellent
Stephanie
25 Jan 2025
Liked: Cleanliness, staff & service
Danke für diesen schönen Urlaub und die Freundlichkeit des gesamten Personals.
Hier muss man sich einfach wohl fühlen.Danke auch an die Reinigungskräfte.
VORBILDLICH !
Stayed 21 nights in Dec 2024
Verified review
8/10 Good
Serhii
30 Sept 2024
Liked: Staff & service
Por el precio que ofrecen no hay que pedir una exclusividad. Sencillo todo.
Stayed 3 nights in Sep 2024
Verified review
6/10 Okay
Verónica
26 Aug 2024
Liked: Cleanliness, staff & service, amenities
Se está muy tranquilo. Pero tiene horarios para el todo incluido un poco extraños
Rapporto qualità prezzo 10 , hotel al centro , silenzioso , camere pulite e grandi con balcone enorme e vista meravigliosa ! Colazione abbondante e varia !
Hadden all- inn, maar de hapjes, sangria e.d. wat wel op de lijst stond, werd niet verstrekt.
Eten was smaakloos en zelfs bedorven bonen stonden op buffet.
Servies was niet schoon na afwas en op de tafels lag gebruikt bestek alsof het schoon was.
De receptie zei zelf dat een dokter of ambulance niet zou komen ivm. slechte hygiëne van het hotel.
Stayed 4 nights in Feb 2023
Verified review
6/10 Okay
Giacomom
12 Feb 2023
Liked: Staff & service
Disliked: Cleanliness
la posizione è buona
personale in sala cordiale
pulizia delle camere scadente
pulizia della sala da pranzo molto scadente
reception non cordiale
cibo solo per tedeschi ( questi mangiano anche una scarpa se è cotta)
Personal de recepción atento. Servicio de desayunos desordenado, la vajilla la sacaban mojada, no reponían las máquinas de zumos y café y leche, etc...Wifi sólo funcionaba en balcón y en hall de recepción, y no muy bien. Deberían compensar en el precio por no cumplir con los servicios que aseguran ofrecer.
Está muy bien ubicado y tiene una buena relación calidad precio
Verified review
4/10 Poor
Matti Olavi
26 Nov 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Hyvä sijainti ja mukava uima-allas terassi. Lisäksi edullinen.
Epämiellyttävä aamiaisranneke ja vain yksi huoneiston avain. Kun liikkui eri aikaan oli yritettävä sovitelle menoja jotta pääsi huoneeseen tarvittaessa - ala-arvoista.
Siivousta ei tarvita joka päivä - aivan turhaa (osa ehkä haluaa osa ei).
Hyllytilaa vaatteille vähän vaikka iso huone. Pöytä, jonka äärellä voisi esim. istahtaa ja pelata korttia kavereiden kanssa, puutuu vaikka se huoneeseen mahtuisi.
El personal amable y eficiente.
Las instalaciones necesitan una renovación urgente. Pocas sombrillas en la piscina.
Stayed 7 nights in Aug 2022
Verified review
6/10 Okay
Miguel Barrio
24 Aug 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Lo que más me gustó, la ubicación, lo que menos que es un hotel de cuatro estrellas muy antiguo, más teniendo en frente el hotel valle de Orotava que es un cuatro estrellas de verdad, nuevo y moderno.
Stayed 7 nights in Aug 2022
Verified review
8/10 Good
Florian
28 Jun 2022
Liked: Cleanliness, staff & service, amenities
War schon das zweite mal Frühstück und Abendessen waren gut.
Das Zimmer war recht schlicht und etwas alt eingerichtet aber dafür sehr Sauber.
Das Personal war sehr höflich und sehr hilfsbereit.
Es gab auch ein paar Angestellte die ein bisschen Deutsch sprachen aber wir kamen mit Englisch sehr gut klar.
Die Preisleistung stimmt auf jeden Fall bei diesem Hotel.