Alua Tenerife

Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

5

December 2025

3 restaurants, breakfast, lunch, dinner served; international cuisine

The rooftop terrace at Alua Tenerife offers a perfect retreat, complemented by international cuisine at two restaurants. Guests enjoy concerts and live shows, convenient on-site shopping, refreshments at the poolside bar, and two outdoor pools for daytime relaxation.

Good

Popular amenities

Bar
All-inclusive
Parking available
Pet-friendly
Breakfast available
Spa

Room options

Check availability for these dates

Tonight

Nov 5 - Nov 6

Tomorrow

Nov 6 - Nov 7

All rooms

1 bed

2 beds

3+ beds

Showing 34 of 34 rooms

Standard Double Room (2 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Sleeps 2
2 Twin Beds

Double Room (3 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Double Room (1 Adult)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Sleeps 1
1 Twin Bed

Double Room, Pool View (1 Adult)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Sleeps 1
1 Twin Bed

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

Separate bedroom

32 sq m
Sleeps 3
1 Twin Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (2 Adults)

Wonderful

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Sleeps 2
2 Twin Beds

Double Room, Ocean View (1 Adult)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Ocean view
Sleeps 1
1 Twin Bed

Double Room, Ocean View (2 Adults + 1 Child)

Very good

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

Separate bedroom

32 sq m
Ocean view
Sleeps 3
1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Suite (2 Adults)

Highlights

Balcony

Separate sitting area

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

40 sq m
Sleeps 2
2 Twin Beds

Suite (2 Adults + 1 Child)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
Sleeps 3
1 Twin Bed OR 1 Double Sofa Bed

Suite (2 Adults + 2 Children)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Suite (3 Adults)

Highlights

Balcony

Separate sitting area

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

40 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Suite (3 Adults + 1 Child)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (2 Adults)

Highlights

Balcony

Separate sitting area

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

40 sq m
Sleeps 2
2 Twin Beds

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults)

Highlights

Balcony

Separate sitting area

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

40 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

Double Room, Ocean View (2 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Ocean view
Sleeps 2
2 Twin Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Private bathroom

32 sq m
Ocean view
Sleeps 2
2 Twin Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Private bathroom

32 sq m
Ocean view
Sleeps 3
1 Twin Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

Separate bedroom

32 sq m
Ocean view
Sleeps 3
1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Sleeps 3
2 Twin Beds

Double Room, Ocean View (3 Adults)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Hairdryer

32 sq m
Ocean view
Sleeps 3
2 Twin Beds

Suite (1 Adult)

Highlights

Balcony

Separate sitting area

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

40 sq m
Sleeps 1
2 Twin Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

Private bathroom

32 sq m
Sea view
Sleeps 1
2 Twin Beds

My Favorite Club Suite (1 Adult)

Highlights

Balcony

Separate sitting area

Air conditioning

Fridge

Smart TV

Renovated in 2021

Separate bedroom

Blackout curtains

40 sq m
Sleeps 1
2 Twin Beds

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony

Separate sitting area

Air conditioning

Kitchen

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
1 bedroom
Sleeps 1
2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony

Separate sitting area

Air conditioning

Kitchen

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
1 bedroom
Sleeps 2
2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Kitchen

Fridge

Smart TV

Renovated in 2021

40 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Kitchen

Fridge

Smart TV

Renovated in 2021

40 sq m
1 bedroom
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony

Separate sitting area

Air conditioning

Kitchen

Fridge

Smart TV

Renovated in 2021

Blackout curtains

40 sq m
1 bedroom
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Kitchen

Fridge

Smart TV

Renovated in 2021

40 sq m
1 bedroom
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed

Double Standard

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

Smart TV

Renovated in 2021

Blackout curtains

Separate bedroom

Sleeps 3
1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

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About the area

Calle Antonio Ruiz Alvarez 7, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

Loro Park - 9 min walk - 0.8 km
Taoro Park - 14 min walk - 1.2 km
Plaza del Charco - 14 min walk - 1.2 km
La Paz Lookout - 3 min drive - 2.3 km
Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive

Restaurants

‪Andana Beach Club - ‬6 min walk
‪Alanda - ‬2 min walk
‪Bar Cafetería Central - ‬4 min walk
‪Bar iris - ‬7 min walk
‪Bar Reilupeli - ‬6 min walk

About this property

Alua Tenerife

Upscale family-friendly hotel renovated in 2021 and located near Garden Beach

Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a corner/local shop and concerts and live shows. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.

You'll also find perks such as:

2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
A local area shuttle, concierge services and smoke-free property
Wedding services, a banquet hall and a reception hall

Room features

All 422 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.

More conveniences in all rooms include:

Bathrooms with baths or showers and hairdryers
40-inch Smart TVs with satellite channels
Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Awards and affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
Spa
Kids pool

includes taxes & fees

25 Nov - 26 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge) up to 500 metres
Bus station shuttle (surcharge)
Parking on site (surcharge)
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
2 bars/lounges
3 restaurants
A poolside bar

Restaurants on site

Enyesque
Fresco
Terra

Things to do

2 outdoor pools
Arcade/game room
Bicycle rentals
Children's pool
Concerts/live shows
Free children's club
Games
Gym
Mini golf
Playground
Sauna
Shopping
Table tennis
TV in common areas

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Grocery/convenience store
In-room refrigerator
Laundry facilities
Mini golf
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Outdoors

Garden
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

2 treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bus station shuttle
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

1 building
5 floors
At least 80% lighting from LEDs
Banquet hall
Built in 1996
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reception hall
Renovated entire property - October 2021
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Towels provided

Entertainment

40-inch smart TV with satellite channels

Food and drink

Electric kettle
Minibar
Refrigerator

More

Air conditioning
Desk
Energy-saving switches in guestrooms
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Only registered guests are allowed in the guestrooms

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September

A car is not required for transport to and from this property

Property is also known as

Hotel Turquesa

Hotel Turquesa Playa

Turquesa Playa

Turquesa Playa Hotel

Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz

Gran Turquesa Playa Hotel

Hotel Gran Turquesa Playa Puerto de la Cruz

Hotel Gran Turquesa Playa

Gran Turquesa Playa Puerto de la Cruz

Gran Turquesa Playa

Alua Tenerife Hotel

Hotel Gran Turquesa Playa

Alua Tenerife Puerto de la Cruz

Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alua Tenerife pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Alua Tenerife?

Self-parking is available for a fee.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Alua Tenerife?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Alua Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Alua Tenerife located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km).

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Alua Tenerife Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Ruth Sagredo

6 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Nada en especial, todo correcto

Stayed 5 nights in Sep 2024

6/10 Okay

Helmut

24 Oct 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.

6/10 Okay

Thomas

26 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.

Stayed 8 nights in Jul 2023

8/10 Good

maria jose

4 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra

Stayed 1 night in May 2023

8/10 Good

Laura

3 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.

Stayed 2 nights in Apr 2023

10/10 Excellent

Håkan Bertil

21 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

10 poäng. Håkan Fotö

Stayed 7 nights in Mar 2023

4/10 Poor

Enrique

5 Dec 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.

Stayed 1 night in Dec 2020

2/10 Terrible

ramon

22 Nov 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas

Stayed 1 night in Nov 2020

10/10 Excellent

JOSE ARSENIO

17 Nov 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

12 Nov 2020

Liked: Cleanliness

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)

Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

14 Sept 2020

Liked: Cleanliness, room comfort

Disliked: Staff & service

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación

Stayed 2 nights in Sep 2020

8/10 Good

Ruben

7 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi de pago

Stayed 7 nights in Aug 2020

10/10 Excellent

David

25 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.

Stayed 3 nights in Aug 2020

8/10 Good

Sandra

24 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.

Stayed 2 nights in Aug 2020

8/10 Good

Darwin, Valencia

13 Aug 2020

Liked: Staff & service, amenities

El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.

Stayed 5 nights in Aug 2020

8/10 Good

Elena

12 Aug 2020

Liked: Cleanliness, staff & service, amenities

El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.

Stayed 6 nights in Aug 2020

6/10 Okay

Ursula

2 Aug 2020

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien

Stayed 4 nights in Jul 2020

2/10 Terrible

Nicusor

15 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning

Stayed 1 night in Jul 2020

10/10 Excellent

Sebastian

12 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.

Widok z pokoju na ocean z pierwszego piętra

Stayed 7 nights in Jul 2020

10/10 Excellent

CANDELARIA

7 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE

Stayed 2 nights in Jul 2020

10/10 Excellent

Rafael, Barcelona

1 Mar 2020

Liked: Staff & service, amenities, property conditions & facilities

Todo muy bueno excelente exuberante muy comunicativo nota 1000

Stayed 2 nights in Feb 2020

2/10 Terrible

Marianne

24 Feb 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms!

There was no room! We booked the rooms, but there was no rooms available!

Stayed 1 night in Feb 2020

8/10 Good

Irén Judit

10 Nov 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Tiszta, kényelmes szobák, part közeli, remek szállás

Stayed 3 nights in Nov 2019

6/10 Okay

linda

19 Oct 2019

Disliked: Property conditions & facilities, room comfort

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino

Stayed 2 nights in Oct 2019

6/10 Okay

jose andres

30 Sept 2019

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial

Stayed 1 night in Sep 2019

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