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Reviews of Hilton Garden Inn Milan North

4 out of 5
Hilton Garden Inn Milan North
Via Lucio Giunio Columella, 36, Milan

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and excellent stuff
Stayed 1 night in May 2024

10/10 Excellent

AMITRAJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Chiara, Lorenzo and others, I could not get their names) makes this property great! Additionally, the hotel is clean and rooms are spacious. My family and I loved our stay!!
Stayed 3 nights in Mar 2024
Response from FOM on 27 Mar 2024
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

8/10 Good

Rustam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quite good
Stayed 2 nights in Jan 2024
Response from FOM on 31 Jan 2024
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

2/10 Terrible

Renata

Stayed 3 nights in Dec 2023
Response from FOM on 27 Dec 2023
Dear Mrs Renata, Thank you for taking the time to tell us about your experience after your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Truly yoursSimone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOM on 16 Dec 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Peiyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very convenience!
Stayed 3 nights in Nov 2023
Response from FOM on 5 Dec 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully.Simone AbediniFront Office ManagerHilton Garden Inn Milan North

6/10 Okay

Samy

Liked: Amenities
I was very disappointed with my stay at Hilton Garden Inn Milan North. The staff was unprofessional and unhelpful, the room was dirty and the bed was smelly. I do not recommend this hotel to anyone who values cleanliness and comfort. The staff seemed to resolve any issues with the minimum possible effort, or sometimes not at all. For example, when I asked to clean my room, they said they would later, but they never did. The room was not cleaned properly and the bed was not fresh. There were stains on the sheets and the pillows, and the bed always smelled sweaty.
Response from FOM on 5 Dec 2023
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future.Yours truly,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Amanda, Basingstoke, Hampshire

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff. Highly recommended
Stayed 1 night in Nov 2023
Response from FOM on 5 Dec 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

8/10 Good

Rami

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from FOM on 2 Nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and helpful staff.
Stayed 3 nights in Oct 2023
Response from FOM on 2 Nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from FOM on 2 Nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Comfortable
Nice location, very nice rooms and excellent service summarize my experience.
Stayed 1 night in Oct 2023
Response from FOM on 14 Oct 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Michael, Matawan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend it. Subway M1 is around the corner. Great coffee shop across the street.
Stayed 5 nights in Sep 2023
Response from FOM on 7 Oct 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean and a great price. Fridge in the room which was handy. Metro stop 5 minutes away which connects you to the heart of Milan quickly. Milan central station very easy to get to also once you figure out which two metro lines you need. Lovely bakery over the road for breakfast and very reasonably priced. Food and drink in the hotel was very pricey.
Stayed 3 nights in Sep 2023
Response from FOM on 7 Oct 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Su Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood.
Stayed 3 nights in Sep 2023
Response from FOM on 26 Sept 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Simone AbediniFront Office ManagerHilton Garden Inn Milan North

6/10 Okay

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were horrible.
Stayed 1 night in Sep 2023
Response from FOM on 26 Sept 2023
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Truly yoursAlessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Yagya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near hotel area DOESNT look nice
Stayed 3 nights in Aug 2023
Response from FOM on 21 Aug 2023
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future.Yours truly,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Nurun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from FOM on 10 Aug 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Saud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from FOM on 5 Aug 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Saud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel .resption staff friendly.clean hotel.
Stayed 1 night in Jul 2023
Response from FOM on 30 Jul 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

sayenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and close to public transport
Stayed 2 nights in Jul 2023
Response from FOM on 30 Jul 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

6/10 Okay

Jonathan, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They made a heart with roses for our honeymoon on the bed but, besides for the restaurant staff, the hotel staff wasn’t the friendliest
Stayed 2 nights in Jul 2023
Response from FOM on 14 Jul 2023
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future.Yours truly,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Elad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Fom on 24 May 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Mr Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely food and fab breakfast
Stayed 1 night in May 2023
Response from Fom on 15 May 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay again
Good hotel. We've stayed previously some years ago and it was just as good. Very convenient for Underground station, just 2 minutes walk. Staff very friendly and helpful. When we arrived we were allocated a room with a bath rather than walk-in shower. Went back to reception and they sorted it out in a few minutes by giving us another room.
Stayed 3 nights in Apr 2023
Response from FOM on 2 May 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Mikaelia

Stayed 1 night in Apr 2023
Response from Fom on 15 May 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Mikaelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the service at this property so much. They were very understanding and communicative when I told them my flight got cancelled for my arrival day. Once we got To hotel, the staff was pleasant and the room was ready and clean when we arrived. The location is also ideal and has great parking. Highly recommend!
Stayed 1 night in Apr 2023
Response from FOM on 12 Apr 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Samir

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2023
Response from FOM on 17 Mar 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from FOM on 19 Mar 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2023
Response from FOM on 7 Mar 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from FOM on 26 Feb 2023
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

6/10 Okay

Giovanni

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Far from Duomo Station. If you’re new traveller to Milan and having a sight seeing, I don’t recommend this hotel. No restaurants nearby but this hotel is accessible by foot through Red Line Metro. I think third from the last station of the Red Line. It was inconvenient for us when there was a train interruption around 9pm and had to catch the bus and another train to reach this hotel. (Long que to get a taxi that night) Apart from these inconveniences, hotel was good, but not worth if you’re a new to the city and travelling with kids.
Response from Fom on 14 Feb 2023
Dear Guest,Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future.Yours truly,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

ILAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Fom on 4 Feb 2023
Dear Guest,Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future.Yours truly,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

6/10 Okay

Monika

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
I have to say, we were really disappointed arriving to this hotel. As we arrived to reception and waited until the receptionist does our check in met (probably) members of management, no welcoming, no greeting, even no smile. Noone asked if we needed some help with our luggage. The biggest surprise came as we arrived to our room, where were dirty curtains and streaks on windows and shower. The second day after cleaning we missed the smallest towels. We really didn't expected this level of quality in a hotel like that.
Stayed 2 nights in Jan 2023
Response from Fom on 28 Jan 2023
Dear Guest,Thank you for taking the time to tell us about your experience after your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Truly yoursAlessandro SorianiFront Office ManagerHilton Garden Inn Milan North

8/10 Good

Seyedeh Maryam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good however pool was closed and the staff were busy to get things done.however it was close to the metro and We enjoyed our stay in the hotel.
Response from FOM on 8 Jan 2023
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future.Yours truly,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

4/10 Poor

Manish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, only 15mins from Milano Duomo by metro. Only one staff at check in, had to wait nearly 20mins in a queue.!!!
Stayed 1 night in Oct 2022
Response from FOM on 31 Oct 2022
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Truly yoursAlessandro SorianiFront Office ManagerHilton Garden Inn Milan North

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from FOM on 31 Oct 2022
Dear Guest, Thank you for taking the time to tell us about your experience after your stay with us.At Hilton Garden Inn Milan North we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Yours truly,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a business trip
Stayed 1 night in Sep 2022
Response from FOM on 14 Oct 2022
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again
Lovely hotel, ideally situated round the corner from a metro stop so travel very easy. Clean, modern hotel.
Stayed 3 nights in Sep 2022
Response from FOM on 14 Oct 2022
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

8/10 Good

Akeel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property &location
Stayed 1 night in Sep 2022
Response from FOM on 14 Oct 2022
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent stay Receptionists extremely helpful One point to note beekfat had limited choices for halal food
Stayed 4 nights in Aug 2022
Response from fom on 3 Sept 2022
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

chris

Stayed 1 night in Aug 2022
Response from fom on 3 Sept 2022
Dear Guest,We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours faithfully,Alessandro SorianiFront Office ManagerHilton Garden Inn Milan North

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Michela Maselli on 17 Aug 2022
Grazie mille le auguriamo una buona giornata

10/10 Excellent

Seyda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close the tram station.
Stayed 2 nights in Aug 2022
Response from FOM on 11 Aug 2022
Dear Guest, We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours faithfully, Alessandro Soriani Front Office Manager Hilton Garden Inn Milan North

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Quiet hotel on the outer part of Milan. Easy access to Metro into Milan centre. Would happily stay again
Stayed 3 nights in Jul 2022
Response from FOM on 2 Aug 2022
Dear Guest, We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours faithfully, Alessandro Soriani Front Office Manager Hilton Garden Inn Milan North

10/10 Excellent

Maira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfortable stay. Highly recommend to all.
Stayed 6 nights in Jul 2022
Response from FOM on 28 Jul 2022
Dear Guest, We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours faithfully, Alessandro Soriani Front Office Manager Hilton Garden Inn Milan North

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great in Milan and the staff was wonderful.
Stayed 1 night in Jun 2022
Response from FOM on 14 Jul 2022
Dear Guest, We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours faithfully, Alessandro Soriani Front Office Manager Hilton Garden Inn Milan North

10/10 Excellent

Angeline

Stayed 4 nights in Jun 2022
Response from FOM on 25 Jun 2022
Dear Guest, We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours faithfully, Alessandro Soriani Front Office Manager Hilton Garden Inn Milan North

10/10 Excellent

Mohamad, Palm Harbor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good choice
Stayed 5 nights in Jun 2022
Response from FOM on 13 Jun 2022
Dear Guest, We very much appreciate your comments regarding your stay at Hilton Garden Inn Milan North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your precious suggestions for us very important. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours faithfully, Alessandro Soriani Front Office Manager Hilton Garden Inn Milan North

6/10 Okay

John, Singapore

Stayed 6 nights in May 2022