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"Treated us like Royalty This is an exceptional hotel"

"Excellent stay. Clean, calm resort. Staff were very helpful & friendly. They also provided me with a free room upgrade. Will definitely stay again. "

"The staff were extremely helpful and kind - Nick, Dion, Fandi, Nurul and Dian were exceptional! Can’t recommend enough!"

"If you’re looking for a self contained retreat experience, this property is awesome. Having its own private beach is a plus for that. It’s an older property but beautifully maintained. If you want to venture off the property, though, that’s a different story. It’s isolated, miles removed from the Kuta Beach scene. In my eye, that’s not necessarily a bad thing, mind you. I found Kuta Beach to be overrun with locals on the weekend and largely deserted during the week. Didn’t like the aggressiveness of the hawkers either. So I was content to stay at the Novotel and relax most of the time. "

"Yes to both"

"Very nice hotel with plenty of room to relax outside. The restaurant serve good food in a relaxed atmosphere. The staff is always there for you with a smile and helpful mind. "

"Breakfast was not great but dinner in the restaurants was great, staff was amazing, and overall I had a great stay. "

"Everything about this resort was perfect. The staff are super helpful and friendly, the food is great, and the views over the Indian Ocean are simply amazing. "

"The place is absolutely stunning, everything was perfect. They have the most lovely staff which made the stay even better. Thank you and best wishes to all the staff from Nikola and Lewis "