Junior Suite

Reviews of numa | Libusa Apartments

3 out of 5
numa | Libusa Apartments
Ke Karlovu 19, Prague

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 337 reviews" "
Rating 8 - Good. 135 out of 337 reviews" "
Rating 6 - Okay. 25 out of 337 reviews" "
Rating 4 - Poor. 6 out of 337 reviews" "
Rating 2 - Terrible. 5 out of 337 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Toby, London

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean, big room, good pillows, walkable distance to Old Town, loved the communciation via WhatsApp - made it easy to find the info I needed. Thanks team!
Stayed 3 nights in Dec 2023
Response from numa Guest Experience Team on 1 Feb 2024
Dear Toby,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

8/10 Good

Eva, VENDELSÖ

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Sep 2023
Response from numa Guest Experience Team on 17 Oct 2023
Dear Eva,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Nice place. Good location. Great value
Stayed 3 nights in Apr 2023
Response from numa Guest Experience Team on 28 Apr 2023
Dear David ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the worst property i have experienced in all of europe. dirty. bad staff. terrible customer service. like dealing with a robots
Stayed 3 nights in Aug 2022
Response from Marta on 30 Aug 2022
Dear David,Thank you for your feedback.We hope you enjoyed your stay despite the communication issue. We've passed on your message to our colleagues responsible for that, and we'll do our absolute best to make sure it doesn't happen again. Please get in touch if you have any further questions or concerns.Best regards,numa Guest Experience Team

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022
Response from Matteo on 16 Aug 2022
Dear Lynda, We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards, numa Guest Experience Team

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Vedran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated location. Great digital online check in and access to the room. 15 min walk to the historical center of the city and only 7-8 minutes to the river.
Stayed 1 night in May 2022
Response from Matteo on 3 Jun 2022
Dear Vedran, We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards, numa Guest Experience Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine, thanks to the hotel staff and owners for a great stay
Stayed 2 nights in Feb 2020

10/10 Excellent

LA Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Smashing!
Fantastic hotel in a great location. Very friendly staff. Only problem was the very loud building site outside, but that couldn’t be helped. Will definitely stay again
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely affordable hotel
Will return.
Stayed 3 nights in Jan 2020

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional, friendly and quiet service. I was very surprised that the Wifi wasn’t password protected. They replied to my questions through email. Excellently done.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the centre and very pleasant staff. It is in a quiet area of Prague so peaceful during the night
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Okay for the price but no restaurant in Hotel
For the price, the experience was okay. I was surprised thry don't serve lunch or dinner.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, my room was very big, clean. Bed comfortable. Bathroom the same, big, clean. Breakfast very good, tasty. good location, easy transport .
Stayed 2 nights in Dec 2019

10/10 Excellent

Mr Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Lovely hotel friendly staff, would highly recommend
Stayed 4 nights in Dec 2019

10/10 Excellent

Henri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious, clean, friendly people, good location, free wifi
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Andras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in central Prague
The location of the hotel is fantastic. Central Prague, but in a side street, so very not noisy when you open the windows. The staff are amazing (we communicated mostly with Romina). the room is spacious, comfortable and modern. Unbeknownst to us, we had breakfast included, and what a breakfast it was! Overall, 10 out of 10. Highly recommended.
Stayed 1 night in Sep 2019

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Great Staff
good service Ratyp at reception was excellent and very helpful great value for money
Stayed 1 night in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Staff were friendly we had a sofa bed in the room that was very uncomfortable spoke to receptionist in the morning not an issue single bed put in
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Comfort
Not good place for hot weather. No air condition.
Stayed 1 night in Jun 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very clean, very nice. It is near to the Town down
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and lovely big bedrooms with comfortable beds. Everywhere spotless in the hotel and a lovely continental breakfast each morning.
Stayed 3 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful staff and lovely large, clean rooms in a good location.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location and spacious
The hotel location is good as it is near to public transportation. The employees at the front desk are friendly and helpful and the hotel is clean with spacious areas in the room
Stayed 4 nights in Apr 2019

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot
The Room was spacious and clean . Local area was nice and close to metro. Breakfast was delicious with variety and for reasanable price. Thanks
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the location was just right. nice and quiet to sleep.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable structure. This time, our room was not so clean but nothing extraordinary. Breakfast is really nice. Location is top! Staff is flawless.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,large room, very central very quiet, did not replace coffee facilities.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms, good location, wonderful staff! Breakfast was delicious & plentiful. Within walking distance to a metro stop & restaurants.
Stayed 8 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! We were there for 3 nights, the staff were so friendly and helpful and the room was spacious and really comfortable! Breakfast was fantastic also!
Stayed 3 nights in Feb 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defo worth a stay
Super hotel for an excellent price. The breakfast was fine, but again it was such excellent value you couldn't expect a gourmet breakfast! Only a 10 min walk from Wenceslas Square. Staff very friendly.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located and comfortable. Nice breakfast and friendly staff. Thank you.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the room was nice and a good size; make sure you get your flip flops otherwise your feet will freeze; breakfast was small and limited and terrible coffee
Stayed 2 nights in Feb 2019

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff, breakfast was ok but for what we paid for it can’t complain at all
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to locate. As you exit metro station I.P. Pavlova, turn left, walk up the steps and then head straight for about 300 metres. As you turn left into a quiet street, you'll see flags hanging above the entrance. Check-in was fast, the place felt more like a new apartment home than a hotel. The corridor is open facing greenery. Room is quiet, spacious, very clean. Everything works. Breakfast is great. Fabulous for that price.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed how spacious and private our room was!
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good English very knowledgable about the area recommended bar and restaurants. The only downside was that the hotel would not accept pounds sterling. Rooms spotless warm and spacious please try this hotel when in Prague
Stayed 3 nights in Dec 2018

10/10 Excellent

AlexArambula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, staff attentive and kind, rooms are very spacious and comfortable
Stayed 3 nights in Nov 2018

8/10 Good

Emma, Corneall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint is the footfall transfers through the floor from the room above which would normally be ok, but we had people who constantly walked up and down till early hours of the morning. No noise from voices etc could be heard though.
Stayed 4 nights in Nov 2018

8/10 Good

Paul, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the connection to your WiFi not very good at all had to use mobile data most off the stay everything else was perfect
Stayed 7 nights in Oct 2018

10/10 Excellent

Sapna, U.K

Liked: Staff & service, property conditions & facilities, room comfort
Hotel and reception staff were lovely and helpful. Every thing was nearby. Only thing is slightly cleanliness was downfall. And maybe exhaust in bathrooms would be nice. Otherwise 5 stars
Stayed 5 nights in Oct 2018

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good price/comfort ratio!!
I was nicely surprised by condition and cleanliness of this hotel. My stay was very pleasant - there isn't one single thing I could complain about. Perfect central position, new hotel, clean comfortable rooms, helpful staff, good breakfast, easy to park around the hotel over the weekend. I will be happy to use it again on my next travels to Prague. I can only recommend it to everyone.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2018

8/10 Good

Annettd, London

Liked: Cleanliness, staff & service
Nice hotel in a good central location.
The hotel is nice in a good central location. The staff are pleasant. The facilities are basic but adequate for the price you pay and for a 3 star. The hotel rooms would benefit from more furniture sndthe bathroom could do with some surfaces to place your toiletries. We went when it was 30 degrees and the hotel has no air conditioning! We left our Windows open but there was a lot of noise coming from the street. Overall a good stay and I would use again/recommend to others.
Stayed 3 nights in Aug 2018