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Hotel Florencia

3.5 star property
Travelers raise glasses during happy hour at La Herredera theme restaurant or start mornings right with coffee at Hotel Florencia's vibrant atmosphere

Choose dates to view prices

Hotel Florencia offers a lively setting with free in-room WiFi. The on-site cafe is perfect for coffee, while La Herredera theme restaurant hosts a popular happy hour. The hotel's convenient location is consistently praised by guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 80 for adults and from MXN 80 for children
  • Pet deposit: MXN 150 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Florencia pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 150 per night. Service animals are exempt from fees.

How much is parking at Hotel Florencia?

Self-parking is free at this property.

What time is check-in at Hotel Florencia?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Florencia?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Florencia located?

Situated in Poza Rica, this hotel is within 1 mile (2 km) of University Veracruzana Poza Rica, Park of the Americas and Hospital Regional Pemex. 18 de Marzo Square and Cristo Redentor are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 78 out of 183 reviews
Rating 8 - Good. 68 out of 183 reviews
Rating 6 - Okay. 19 out of 183 reviews
Rating 4 - Poor. 8 out of 183 reviews
Rating 2 - Terrible. 10 out of 183 reviews

Reviews

Verified

8/10 Good

jose

Liked: Cleanliness, amenities, property conditions & facilities
Its quiet and safe
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved through Expedia. I am well aware that in the policy of the hotel they list the pet fees. This hotel said Pets Stay Free. Assuming there’s no fee since our reservation stated pets stay free. We get there and charge my husband 200 pesos per dog. The manager was very dismissive to me. Then we had a mouse climb in our bag. The restaurant was very good. Do not recommend
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
It was great value and service for the time i spend and will recommend theire restaurant which was exellent food as well as service ...
Stayed 8 nights in Sep 2022
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was definitely good for the price. A/c could have been much better. Overall good deal for the cost.
Stayed 1 night in May 2024
Verified

8/10 Good

Pedro

Liked: Amenities
For the price it ws all i spect even i staing one more nigth
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

haric

Liked: Staff & service, amenities
Ok
Stayed 1 night in May 2024
Verified

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada comodo

No se porque el hotel tiene calificacion tan alta, viaje con mi familia y el cuarto la cama, la mesa y el papel de baño con chinches, me cambiaron de cuarto, pero igual super viejo el hotel, camas duras y con olor a humedad, no lo recomiendo, no entiendo de donde la calificación, solo pase 1 noche.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Fidel

Liked: Cleanliness, staff & service, amenities
Tercer visita al hotel. Todo bien
Stayed 1 night in Mar 2025
Verified

8/10 Good

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se debe actualizar el concepto de desayuno para una persona. Pues no sé ofrecio en mi reservación
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Erik I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugarcómodo, cerca de sitios de interés, el persona amable y muy bien para el precio!
Stayed 1 night in Feb 2025
Verified

8/10 Good

AHUIZOLT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien servicio, cómodo y limpio!
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

jose antonio

le falta mantenimiento
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service
Buena ubicación. No hay elevador sería lo único a considerar.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

JUAN FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurante buena cocina

Habitacion limpia y tranquila , buena zona
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Paola

Disliked: Cleanliness, property conditions & facilities
El hotel está muy sucio lo q son las subidas d las escaleras ese cristal q tienen para subir al piso uno está sucio exagerado x la suciedad d las palomas las habitaciones les hace falta más limpieza y un poco de mantenimiento en sus paredes, la atención de los de el lobby no fue tan mala , también les hace falta una área en el hotel para las personas q les gusta fumar
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo buen excelente
Stayed 1 night in Oct 2024
Verified

8/10 Good

Martin Wenceslao

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien para llegar a dormir, la estancia es cómoda y sencilla pero útil, está en una buena ubicación y el personal es amable. Sí quieres lujos, no los tiene pero es bueno
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Los empleados muy amables, el hotel es tranquilo, buena ubicación y el servicio de limpieza es bueno
Stayed 1 night in Sep 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el lugar y buen precio
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Polos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta más interacción del personal con los clientes, mayor difusión de sus promociones o comida y una alberca
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Julio cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Aug 2024