Pound Hill Hotels, Crawley

"This hotel was in a beautiful location with stunning grounds (which needed a bit of maintenance). the bar, reception, restaurant & seating areas within the main hotel were beautifully updated but I stayed in a room out the back in a separate wing and my patio door was broken and could not be locked so i had about 1/2 hours sleep - worrying about someone coming into my room. This whole block needs serious renovation. All in all though the room - even though it needed a complete update, the bed was comfortable and the linen on the bedding was lovely. Lovely meal in the restaurant & the breakfast was delicious"

"Clean, but very small rooms. Ideal for a single night at the airport. "

"Good value for money with lovely, helpful staff. The room was a little tired (particularly the bathroom) and the door needed to be rattled around a bit to make the electronic key work (the cleaner showed me how). Everything was clean though, the desk had a good chair for work, and there was a comfy chair with table to relax in too. Reception staff were lovely, and patiently sorted out a little confusion around my receipts. Bar staff were friendly, and the restaurant had a limited menu but good service and the food was good - particularly the specials - aubergine fritters were lovely. Good value for money."

"I arrived at the hotel around 10pm ahead of an early flight the next morning, and the experience was disappointing from the start. No restaurants were serving food at that time, leaving room service as the only option. When I got to the room, the bed hadn’t been made properly for arrival, and the mattress was so worn I could feel the springs through it. This stay was nowhere near the standard I’ve experienced at other Hilton locations, especially surprising for an airport hotel where comfort and convenience matter most. In all honesty, I’ve had far more comfortable rooms at budget hotels."

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "

"Fabulous stay friendly staff , enjoyed the spa facilities will return"

"Easy reach to the airport. Nice bar and restaurant"

"The room was excellent for the price. My only complaint is I wish there was more choice at the hotel restaurant. "

"Fantastic that the hotel is a few steps from the terminal."