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Reviews of Days Inn by Wyndham Pottstown

2.5 out of 5
Days Inn by Wyndham Pottstown
61 W King St, Pottstown, PA

Reviews

6.8
Rating 10 - Excellent. 36 out of 108 reviews" "
Rating 8 - Good. 20 out of 108 reviews" "
Rating 6 - Okay. 17 out of 108 reviews" "
Rating 4 - Poor. 11 out of 108 reviews" "
Rating 2 - Terrible. 24 out of 108 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Fine
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Electrical outlet at sink didn’t work so couldn’t use hair dryer which was attached to wall. Walls seemed not very thick- could hear others until midnight.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Travelled with family and small children
Disliked: Property conditions & facilities
Smelled like someone had been smoking in the room before. Placed in a room next to people who were partying until four in the morning.
Stayed 1 night in Apr 2024

8/10 Good

Karena

Travelled with family
Liked: Staff & service
The room was updated but the overall facility was dated and felt sketchy.
Stayed 1 night in Apr 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fairly new renovated and clean. Everything in the room worked.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tara

Disliked: Staff & service
No comment
Stayed 1 night in Apr 2024

2/10 Terrible

Star

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

2/10 Terrible

Frank

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was dirty. The comforters were stained and the floors were dirty. I would not recommend. I stayed 15 minutes before packing up and getting a refund. Then I found another hotel in the area.
Stayed 2 nights in Mar 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, run down eyesore.
Stayed 1 night in Mar 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

2/10 Terrible

Ascension, Sleepy Hollow

Liked: Cleanliness, staff & service
Staff was pleasant, but the place smell like stale cigarettes
Stayed 1 night in Feb 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there cops surrounding one room. Also the lobby was dirty and smelled bad
Stayed 2 nights in Feb 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Hannah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Najhea

Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

matthew

Liked: Cleanliness, amenities
/ t was really Nice
Stayed 1 night in Dec 2023
Response from Megha on 26 Jan 2024
Dear Guest,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Thank youMegha

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and warm.. train 🚆
Stayed 1 night in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service
The people at the front desk are always my favorite.
Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Brad

Stayed 1 night in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Andrew

Stayed 2 nights in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

8/10 Good

Charlton, Blue bell

Liked: Staff & service
Stayed 5 nights in Jan 2024
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, but probably won't go back
this is an old style motel but our room was clean, and the bed was comfortable. Things looked newly painted and fresh. The down side was we were there to attend a funeral with my husbands suit and good clothes. There was no place to hang them. Just a little rack or something would have been so helpful. Also the outlet for the bathroom didn't work which was a pain to dry my hair. The real downside was our next door neighbors who had a car with no muffler. They made 5 trips in and out of the parking lot all through the night. Woke us up every time, and when they weren't coming and going they were in the room screaming at each other. The walls are very thin and made for a miserable night for us. Probably won't ever go back here because we did not feel safe all night.
Stayed 2 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We hope to see you again in the future,

6/10 Okay

Caliope

Stayed 2 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We hope to see you again soon.

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hope on 19 Dec 2023
Thank you for the great score. Our staff is very pleased you enjoyed your stay! We hope to see you again!

10/10 Excellent

Lendeira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hope on 19 Dec 2023
Our staff is so very happy you had a good stay. Thank you for being our guest, and we hope to see you again!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hope on 11 Dec 2023
Thank you for being our guest, we hope to see you again soon!

4/10 Poor

Kennedy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very very loud when going to rooms and never cleaned our room once. The bedside light and charging outlets stopped working after one night, along with another one of the lamps. Upon entering the hotel after check in, the shower was dirty and had hairs all in it. Have not had anymore towels provided since check in and the only polite employee we had interaction with was what seemed like the manager who was very nice and helpful. However, I will most likely not stay at any more hotels with this name going forward as I am very disappointed and frankly a little grossed out by the lack of care for the rooms.
Stayed 4 nights in Dec 2023
Response from Megha on 7 Dec 2023
Hi Guest,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay.Thank you

8/10 Good

Gage

Stayed 2 nights in Dec 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Chesley

Business traveller
Liked: Cleanliness, staff & service
For the price and location, I am unsure why the negative comments here. For the price point i think the hotel was decent, there are always here and there things, but I was happy with the cleanliness and the staff were professional and helpful.
Response from Hope on 11 Dec 2023
We are so pleased that you enjoyed your stay. Thank you for being our guest. We hope to see you again soon!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not ready at check in had mold growing in light Ceiling in shower chipping off Bathroom faucets dirty Damp musty smell Overall, run down dirty establishment I would never recommend this hotel to anyone
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms very quiet altogether good experience.
Stayed 7 nights in Nov 2023
Response from Hope on 16 Nov 2023
We are very happy you enjoyed your stay here. Thank You for being our Guest! Come back soon!

6/10 Okay

Norberto

Liked: Room comfort
Disliked: Staff & service
Disappointed stay
When I opened the door, I easily noticed it needed to be swept. Upon further inspection, I had to fix the wires for the cable box, put my own trash cans trash bag into it, the heater barely worked, and one of the pillows had a stain.
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

SapphirRose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Janine

Stayed 1 night in Nov 2023
Response from Hope on 19 Dec 2023
Thank you for the 5 out of 5 review!! We hope to see you again soon.

6/10 Okay

Debby Finnessy

Travelled with family, Business traveller
Liked: Staff & service
Facilities were, we believe, under renovations with updating rooms etc. our room had not been updated and could have used a thorough cleaning around edges and heads of bed area on the floors. Overall our stay was adequate, however the price was high for this kind of current accommodation. We would use this Days Inn again in the future.
Stayed 2 nights in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for evaluating our property. We hope to see you again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind rooms are clean and its close to alot of shopping centers.
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Xavier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was supposed to have a king size bed, it was queen. Room was extremely dirty, bathroom floor full of hair, chair full of glitter and extremely dirty, various wall stains with food or mud( we hope) Strange people on the parking lot. Room floor dirty. It stunk when we entered and DOES NOT SMELL CLEAN. I can’t even take my facial mask off. CERTAINLY NOT SATISFIED.
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

sharon

Travelled with group
Disliked: Property conditions & facilities
Pottstown seems like a town that was booming 60 years ago, but has degraded since. Everything needs updated. Our room smelled horribly of cigarette smoke despite being "non-smoking." We only stayed Friday night and while the hotel was probably only 1/4 full, that one night was loud with chaos at all hours of the night. I'm not one for 4-star hotels, but this is not one I would go to again.
Stayed 1 night in Nov 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Lauren

Stayed 1 night in Nov 2023
Response from Megha on 6 Nov 2023
Hello Ms. Lauren,Thank you for sharing your rating with us and the community. We’re so grateful for your 10 out of 10 review. We strive to offer the best experience possible, and your review tells us that we’re on the right path. We look forward to welcoming you back soon! -Megha

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind and courteous and the rooms were clean,cozy and quiet.i'd def return on all of my future stays.
Stayed 1 night in Nov 2023
Response from Hope on 4 Nov 2023
Dear Christine,We really appreciate your wonderful feedback. Thank you for being our guest, and we look forward to having you in the future!

8/10 Good

lisa

Liked: Staff & service
It was fine. Staff is really great and accommodating. Prices were lower than other motels in this area.
Stayed 4 nights in Oct 2023
Response from Hope on 4 Nov 2023
Thank you for being our guest! We hope to see you again soon.

4/10 Poor

Chris

Travelled with family
Disliked: Staff & service, amenities
I was up all night and day because of upstairs partying the staff didn't do anything until noon the next day. A few days later I needed to extend stay one day for a family emergency and they would not give me one day to pay the next day and threw me out and my wife is VERY ill and they charged me twenty dollars for late checkout. And did not give me free night for no sleep and ungodly noise for an entire day after I told them my wife needed quiet to heal. Pathetic and greedy petty people
Stayed 1 night in Oct 2023
Response from H.O. General Manager on 2 Apr 2024
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable. We are sorry we could not meet your expectations.

8/10 Good

Ed

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I didn't expect that the hotel would be a great place to stay, based on the online reviews. There were some areas in our room that were in need of repair. The biggest disappointment was that, even though the beds were made and new towels were put out, the floor hadn't been vacuumed.. I told the people at the front desk and they were appalled. It was evident that they try really hard to have a nice place
Stayed 1 night in Oct 2023
Response from Megha on 26 Oct 2023
“Thank you so much for taking the time to post a review!Glad that our beds and towels were particular highlights, Things have put in place regarding vacuuming the floor going forward. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, Thanks again!Front DeskMegha

8/10 Good

Elizabeth

Stayed 7 nights in Oct 2023
Response from H.O. General Manager on 2 Apr 2024
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 21 Oct 2023
Hello John,Thank you for being our guest! We are happy you enjoyed your stay!

8/10 Good

Luisa

Stayed 1 night in Oct 2023
Response from GM on 21 Oct 2023
We are so glad you enjoyed your stay. Thank You for being our Guest!

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from GM on 15 Oct 2023
We are glad you enjoyed your stay, thank you for being our guest!