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Reviews of Pert House

2.5 out of 5
Pert House
16 Elm St, Potsdam, NY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 69 reviews" "
Rating 8 - Good. 2 out of 69 reviews" "
Rating 6 - Okay. 0 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and nice amenities
Stayed 1 night in May 2024

10/10 Excellent

Betsy

Travelled with family
Very enjoyable weekend in Potsdam
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful home in excellent area close to colleges!
Stayed 2 nights in May 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy no contact check in and out. Can walk to restaurants and shopping, 2 min drive to Clarkson.
Stayed 2 nights in May 2024

2/10 Terrible

matthew, Glendale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

matthew, Glendale

Disliked: Staff & service, amenities, property conditions & facilities
They don’t clean or give you fresh anything while my multiple stays.
Stayed 1 night in Mar 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

matthew, Glendale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Joel

Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is well run and very homey feel. Great location to downtown Potsdam…
Stayed 1 night in Feb 2024

10/10 Excellent

suleyman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, homey, comfortable. It had a nice seating area. Well maintained. Walking distance to Restaurants, Clarkson and suny. Will definitely stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Clean residence w comfortable beds. Adequate amenities. Easy check in process.
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Pert House was awesome! Very convenient to downtown and Clarkson University. I will definitely be staying here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tasteful
The best bed that I have slept in over the past week! The building and decor are stunning and the updates to the building are thoughtful while keeping as much of the character as they could. Delightful common spaces and a comfortable room, how can you ask for more?
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a charming property. We chose the Pine Room which was wonderful. Decor in the room and throughout the house was so beautiful and tasteful. The home is an 1860’s two story in a quiet, tree-lined area of town. Parking is on-site and safe. A continental breakfast was available. We were short on time so just opted for juice and coffee. There was a ramp which assisted my husband in getting inside but no elevator so I should have thought to request a first floor room. My fault. I wish we had scheduled time to sit on the wide, lovely front porch. Hopefully, we’ll stay again someday. 😊
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It!
I was so pleased with the room and the whole place. Would stay there again. It was so clean, pleasant, and everything one could want taken care of. Excellent!!
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Place
I was extremely impressed with this inn. It is an older home that has been totally renovated. The rooms and common areas are very nice, comfortable, immaculately clean and a great place to stay. It is within a short walk of restaurants and pubs. I highly recommend this inn.
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. Check in was easy. Damian, one of the workers, was friendly and helpful. Our room was fantastic, the house was historic with modern comforts. Not necessarily a knock but would have loved to meet the owners at least once during our 3-night stay. One request - please recycle!
Stayed 3 nights in Jul 2023

10/10 Excellent

GABRIEL AB

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is a quiet and small hotel with a historic vibe. The property is remotely managed, (i.e. a worker comes clean and brings necessary groceries, and drip coffee is made automatically at 07:00 am). There is no receptionn office. You enter with a code provided to you after booking. I came for business and stayed for 4 days. The room was well equipped and very nice and large. The bed was somewhat too soft. However, other than that, I had a great stay. One or two tall chairs for the kitchen could also help.
Stayed 6 nights in Jun 2023

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Pert house was absolutely lovely.
Stayed 1 night in May 2023
Response from Jess on 23 Jun 2023
Thank you Rachael!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable rooms and nice amenities.
Stayed 1 night in May 2023
Response from Jess on 23 Jun 2023
Thank you Michael!

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love The Pert House
The stay was wonderful. The owners are very accommodating and responsive. Only complaint is hotels.com communication was delayed. On checkout (today) I received the email Pert house sent for checkin 4 days ago. Very disappointed in hotels.com, but LOVE The Pert house! Would definitely stay there again.
Stayed 2 nights in May 2023
Response from Jess on 23 Jun 2023
Thank you Margaret :)

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice historical house, beautiful decoration, convenient amenities
Stayed 1 night in May 2023
Response from Jess on 23 Jun 2023
Thank you Alessandra!

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was nicely decorated and spacious. The bed was very comfortable. We would definitely stay here again.
Stayed 1 night in May 2023
Response from Jess on 11 May 2023
Thank you for your review Sophie, please come see us again!

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, conveniently located. The interiors are charmingly furnished with original antiques. Check in check out very easy. It's my new favorite in the area!
Stayed 1 night in May 2023
Response from Jess on 11 May 2023
Thank you for your review Maria, please come see us again soon!

10/10 Excellent

Sara J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay!!! We will definitely be back.
Stayed 1 night in Apr 2023
Response from Jess on 11 May 2023
Thank you for your review Sara, please come see us again!

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and ambience were above expectations. Well done and will definitely stay again.
Stayed 2 nights in Apr 2023
Response from Jess on 25 Apr 2023
Thank you for your review Julie! Please come see us again :)

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Gorgeous and comfortable!
Stayed 1 night in Apr 2023
Response from Jess on 11 May 2023
Thank you for your review Kelly, please come see us again!

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Check-in was smooth with Keypad entry. Beds are comfy. House is warm and decorated beautifully. Great location near Clarkson and Potsdam.
Stayed 1 night in Apr 2023
Response from Jess on 2 Apr 2023
Thank you for your review Barb! Please come see us again!

10/10 Excellent

Hope

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house and room had great character. We stayed in the Pine room which was clean, great bathroom and shower. Quite comfortable bed and staff was very friendly. Would like to have had an option for Gluten free bagel/muffin. Coffee was good and otherwise nice options for breakfast.
Stayed 1 night in Mar 2023
Response from Jess on 2 Apr 2023
Thank you for your review Hope! That is great feedback- we will definitely consider adding a gf option for breakfast.We hope to see you again!

10/10 Excellent

Annette, Mattapoisett

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great all around. I’ll be back for sure!
Stayed 1 night in Mar 2023
Response from Jess on 2 Apr 2023
Thanks for your review Annette! We’ll see you in the fall!

10/10 Excellent

Eric

Stayed 1 night in Mar 2023
Response from Jess on 26 Mar 2023
Thank you for your review Eric- Please come see us again!

10/10 Excellent

Robert

Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Felt like home.
Stayed 1 night in Mar 2023
Response from Jess on 9 Mar 2023
Thanks for your review Mark- Please come see us again!

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Potsdam Visit
The house is beautifully done. The room was spacious and comfortable. The only nitpick I have is that listed as b&b, but it was more of a serve yourself breakfast like some hotels use. Usual experience would be the host making breakfast for the guests. Overall, a very nice place and we will be back.
Stayed 1 night in Feb 2023
Response from Jess on 2 Mar 2023
Hi Michael- Thank you for you review! Our profile states that we have a free continental breakfast available. If you would like to stay at a B&B next time you visit Potsdam, we can recommend a wonderful one!

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a business trip
Great place to stay in Potsdam. Close and in walking distance to restaurants and bars. Its quite. Nice renovated rooms. Comfortable beds.
Stayed 2 nights in Feb 2023
Response from Jess on 9 Mar 2023
Thank you for your review!We do hope you come see us again!

10/10 Excellent

Katie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Response from Jess on 18 Jan 2023
Thanks for staying with us Katie!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Jess on 18 Jan 2023
Thanks for your review Richard!