All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 327 out of 1001 reviews" "
10 - Excellent
327
Rating 8 - Good. 365 out of 1001 reviews" "
8 - Good
365
Rating 6 - Okay. 164 out of 1001 reviews" "
6 - Okay
164
Rating 4 - Poor. 81 out of 1001 reviews" "
4 - Poor
81
Rating 2 - Terrible. 64 out of 1001 reviews" "
2 - Terrible
64
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Betty
Travelled with partner
9 May 2024
We did not have any towels after 1st night and room was not cleaned or towels provided for 3rd night. Concerns shared with staff but manager was not available and was going to call. No response from manager to date
I loved that the facility was close to Seacoast United. There was a nice sports lounge across the street which had delicious food and drinks. Very friendly staff!
Scott
Stayed 1 night in Mar 2024
Response from Hotel Management on 16 Mar 2024
Thank you for your review.
6/10 Okay
Sarah
Travelled with group
10 Mar 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Pros: The staff was phenomenal. The breakfast is very nice. The pool was clean and heated! The bed linens were clean and matresses comfortable.
Cons: The property is nice on the outside, the inside is very outdated. The carpets are dingy. Our suite had a velvet sofa bed that was warped and dirty. The microwave plate was not for the microwave and didn't fit.
Thank you for taking the time to give us your feedback.
2/10 Terrible
M
Travelled with family and small children, Business traveller
28 Dec 2023
Disliked: Staff & service
I was told that I didn't have a reservation. This was a Christmas gift I got for my granddaughter back in November. Expedia states I didn't pay at the time of the booking but I did. It was not a pleasant interaction
M
Stayed 1 night in Dec 2023
Response from Hotel Management on 28 Dec 2023
Sorry about your bad experience. I do not see the amount is paid. If you have still problem with this reservation please contact with Expedia directly. Thank you!
Special shout out to Carlos who prepared a delicious continental breakfast for us every morning. He was extremely friendly, very attentive and super accommodating in every way!
Merely
Stayed 3 nights in Nov 2023
Response from M13 on 10 Dec 2023
Thank you for taking the time to give us your feedback.
The staff was very friendly. The bed was was very hard and uncomfortable.
My five year old was looking forward to swimming in the heated pool but it was very cold.
Rickie
Stayed 2 nights in Nov 2023
Response from Hotel Management on 22 Nov 2023
Thank you for your review.
6/10 Okay
Roger
Business traveller
19 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent breakfast. Very helpful staff. However the rooms, conference room furniture, and equipment (sound system in conference room) were outdated and/not working.
Roger
Stayed 1 night in Nov 2023
Response from Hotel Management on 20 Nov 2023
Thank you for your feedback.
6/10 Okay
Verified traveller
17 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard bed
We stayed only one night because we went to a concert near by. We didn’t spend much time there. The bed was super hard, and my back was killing me the next morning. The breakfast was good and hot. The hotel itself is a little outdated but it was a good price for just to sleep there.
Very comfortable and clean room. You could smell the clean when you entered the room. The bed couldve been better, quite firm mattress. Prefer a softer bed. The breakfast buffet was outstanding! Great choices abd everything was hot. Would stay again!
Scott
Stayed 1 night in Oct 2023
Response from M13 on 30 Oct 2023
We are happy to know you had a good stay, found room clean, smelling nice and enjoyed the breakfast buffet.We hope to see you come stay with us again.
Centrally located to everything around Hampton. Numerous restaurants in the area. Staff is very friendly. Grab-and-go breakfast available. Our room had sufficient space. New refrigerator that is much larger than other establishments. Coffee, TV and microwave in room. We were attending a funeral and it was next too the hotel. I'd stay here again.
Mary
Stayed 1 night in Oct 2023
Response from Front Desk on 19 Oct 2023
Thank you staying with us, we appreciated for your feedback.
8/10 Good
Gary
Travelled with family
16 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Bed was good, room clean ,faucet in shower needs replacing.
Gary
Stayed 1 night in Oct 2023
Response from Hotel Management on 18 Oct 2023
Thank you for staying with us and for taking the time to give us your feedback.
10/10 Excellent
Carolyn
12 Oct 2023
Carolyn
Stayed 3 nights in Jul 2023
Response from Hotel Management on 2 Nov 2023
Thank you for your feedback.
6/10 Okay
Rachel
Travelled with family
7 Oct 2023
Liked: Cleanliness, staff & service
Rachel
Stayed 1 night in Oct 2023
Response from mc on 8 Oct 2023
Thank you for staying with us and for taking the time to give us your feedback.
10/10 Excellent
Christine
Travelled with family, Business traveller
7 Oct 2023
Liked: Cleanliness
Property is old but clean and decent room size. Overall good rating!
Room was clean and comfortable. Front desk staff was pleasant. But could not find a way to enter the rear door with the key card given. Could not find any way to swipe and enter. Had to walk all the way to front of building with luggage to get in.