All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Loved everything about the hotel, the sitting area with the fireplace, the rooftop bar was beautiful food and beverages were great. I will definitely be coming back!
Laurie
Stayed 1 night in May 2024
Response from Trevor C on 21 May 2024
Thank you for sharing your feedback! We would love you to return anytime. Have a great day!
10/10 Excellent
Kathlyn
12 May 2024
Liked: Cleanliness, staff & service
Kathlyn
Stayed 1 night in May 2024
Response from Shea on 14 May 2024
Dear Kathlyn, Thank you for reviewing us! We are thrilled to hear you enjoyed your time with us and we hope to see you again in the near future. Sincerely, AC Hotel by Marriott Portsmouth
Dear Judith, Thank you for taking the time to review us! We are thrilled to hear you enjoyed your time here with us. We hope that you will stay here again as we do our very best to ensure each guest is satisfied with their stay! We look forward to seeing you again soon. Sincerely, AC Hotel by Marriott Portsmouth
Dear Haresh, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay here with us and we hope to see you again in the near future. Sincerely, AC Hotel by Marriott Portsmouth
10/10 Excellent
Mark
Business traveller
3 May 2024
Liked: Cleanliness, staff & service, amenities
Comfortable stay for work and downtown
Mark
Stayed 2 nights in May 2024
Response from Shea on 14 May 2024
Dear Mark, Thank you for reviewing us! We are thrilled to hear we were able to accommodate you throughout your time here with us. We look forward to seeing you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Dear James, Thank you for taking the time to review us! We are thrilled to hear you enjoyed your time here as we appreciate your recommendations! We hope to see you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Dear Dominick, Thank you for reviewing us. We are sorry to hear you had this experience with us. We do our very best to ensure each guest is satisfied with their stay! We hope to see you give us another chance in the near future. Sincerely, AC Hotel by Marriott Portsmouth
Dear Christian, Thank you for reviewing us! We are glad to hear you enjoyed your time with us as we hope to accommodate you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
10/10 Excellent
Sara
14 Apr 2024
Sara
Stayed 1 night in Apr 2024
Response from Shea on 14 May 2024
Dear Sara, Thank you for taking the time to share your experience here! We are glad to hear you enjoyed your time as we hope that you will stay with us again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
10/10 Excellent
Jeff
8 Apr 2024
Jeff
Stayed 1 night in Apr 2024
Response from Shea on 14 May 2024
Dear Jeff, Thank you for reviewing us. We are thrilled to hear you enjoyed your stay with us! We hope to see you again in the near future again! Sincerely, AC Hotel by Marriott Portsmouth
Very nice place to stay had a nice roof top restaurant and bar.
Mathieu
Stayed 1 night in Apr 2024
Response from Shea on 8 Apr 2024
Dear Mathieu, Thank you for taking the time to review us! We are grateful that you shared your experience with us. We hope to see you again in the near future so we can accommodate you soon! Sincerely, AC Hotel by Marriott Portsmouth
Clean room and super convenient to walk to stores and restaurants would recommend staying here!
Leslie
Stayed 1 night in Mar 2024
Response from Shea on 4 Apr 2024
Dear Leslie, We value you sharing your experience with us. We are happy to hear that you had a great time during your stay and that we were able to meet your needs! We hope to have the opportunity to meet you again soon! Sincerely, AC Hotel by Marriott Portsmouth
Dear Barbara, Thank you for taking the time to review us! We are so glad to hear our location satisfied you being in the center of town! We hope that you will stay here again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Very nice hotel with great bar and restaurant on top. Wish more frequent towels change at room if you stay for 2days.
Jose
Stayed 3 nights in Dec 2023
Response from Shea on 4 Apr 2024
Dear Jose, Thank you for taking the time to share your experience with us! We are thrilled to hear you enjoyed our amenities and we look forward to seeing you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Dear Denise, We appreciate you reviewing us! We are glad to hear you had a great experience during your stay and that our staff and location satisfied you! We hope to meet you once again! Sincerely, AC Hotel by Marriott Portsmouth
Dear Leah, Thank you for taking the time to share your experience with us! We hope that you will visit us again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Dear Leanne, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us! We hope that you will stay here again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Dear Robert, Thank you for sharing your experience with us! We are glad to hear you enjoyed your stay with us and that we could accommodate you throughout your time! We look forward to seeing you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
10/10 Excellent
Scott
18 Feb 2024
Scott
Stayed 1 night in Feb 2024
Response from Shea on 20 Feb 2024
Dear Scott, Thank you for taking the time to share your experience here with us! We are glad that we could satisfy you throughout your stay and we look forward to seeing you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Dear Michael, Thank you for taking the time to review us! We are pleased to hear we could accommodate you throughout your stay and we hope that you will visit us again soon! Sincerely, AC Hotel by Marriott Portsmouth
Dear Richard, Thank you for taking the time to review us! We are glad to hear you enjoyed your time here and that we could satisfy you throughout your stay! We hope that you will visit us again soon! Sincerely, AC Hotel by Marriott Portsmouth
Dear Yong, Thank you for taking the time to review us! We are pleased to hear you were satisfied with your stay and we hope that you will visit us again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Great property near the Arts Space and not far from downtown. Very well designed and we enjoyed the lively lobby bar.
Adam
Stayed 1 night in Feb 2024
Response from Cindy on 9 Feb 2024
Hi Adam,From the area to our great bar, so very pleased you enjoyed your stay. Thank you for choosing us , as we know you have many choices. Sincerely,AC Hotel Portsmouth
6/10 Okay
Brad
7 Feb 2024
Brad
Stayed 1 night in Feb 2024
Response from Shea on 8 Apr 2024
Dear Brad, We appreciate you giving us the benefit of your experience. We are glad to hear you enjoyed your time with us as we hope that you will visit us again in the near future! Sincerely,AC Hotel by Marriott Portsmouth
Stayed there for a wedding so did not make use of the location, but the rooms were clean, whole place was renovated and comfortable
JANICE
Response from Cindy on 9 Feb 2024
Hi Janice,Glad you could join us for the wedding event. Clean and comfy is what we like to hear, so glad you enjoyed your stay. See you soon!AC Hotel Portsmouth
10/10 Excellent
JANICE
5 Feb 2024
JANICE
Stayed 2 nights in Feb 2024
Response from Shea on 8 Apr 2024
Dear Janice, Thank you for reviewing us! We are pleased to hear you enjoyed your stay here with us as we do our very best to provide a great experience to each of our guests! We hope to see you stay here again in the near future! Sincerely,AC Hotel by Marriott Portsmouth
Hi Jo-Anne,Glad you enjoyed your stay, thank you for letting us know.Sincerely,AC Hotel Portsmouth
8/10 Good
Matthew
29 Jan 2024
Matthew
Stayed 2 nights in Jan 2024
Response from Shea on 8 Apr 2024
Dear Matthew, Thank you for taking the time to review us! We are pleased to hear that you enjoyed your time here with us and we hope that you will stay here again in the near future. Sincerely, AC Hotel by Marriott Portsmouth
Rooftop igloo is cool and bar. Great walking distance to all shopping and restaurants.
Sandra
Stayed 2 nights in Jan 2024
Response from Cindy on 29 Jan 2024
Dear Sandra,Thank you for the 5 stars. So glad you enjoyed the rooftop igloo and bar and all the local shopping and restaurants you have to choose. So glad you stayed with us and thank you so much.Sincerely,AC Hotel Portsmouth
$40 valet, very limited self park options.
Post Covid lack of housekeeping.
Minor but careless issue, toilet paper holder coming off the wall. Lightning in room poor.
Mark
Stayed 2 nights in Jan 2024
Response from Cindy on 29 Jan 2024
Hi Mark,Appreciate the feedback so we know where to focus. We will make the changes needed and thank you for taking the time to help us improve. Sincerely,AC Hotel Portsmouth
Dear Lisa, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay as we hope to see you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Hi Peter,So glad you enjoyed your visit and liked both location ad how clean we keep the property. We appreciate the review very much.Sincerely,AC Hotel Portsmouth
Dear Melissa, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely,AC Hotel by Marriott Portsmouth
Hi Shelbee,So glad you had the best stay, makes our day. Come back again soon.Sincerely,AC Hotel Portsmouth
10/10 Excellent
Oneta
27 Dec 2023
Oneta
Stayed 1 night in Dec 2023
Response from Shea on 10 Jan 2024
Dear Oneta, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. Dear AC Hotel by Marriott Portsmouth
The stay was amazing. The hotel is very clean and offers variety of different activities such as great food and drinks and is located in a very convenient location and close to so many restaurants in downtown Portsmouth.
Alma
Stayed 1 night in Dec 2023
Response from Cindy on 6 Jan 2024
Hi Alma.Love that you had an amzing stay, we loved having you. People love our location and all there is to do in the area. Glad you did too.Happy 2024! AC Hotel Portsmouth
10/10 Excellent
Cheryl
Travelled with partner
22 Dec 2023
Liked: Cleanliness
Cheryl
Stayed 2 nights in Dec 2023
Response from Shea on 10 Jan 2024
Dear Cheryl, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay and we look forward to seeing you again in the near future! Sincerely,AC Hotel by Marriott Portsmouth
10/10 Excellent
kelly
21 Dec 2023
kelly
Stayed 1 night in Dec 2023
Response from Shea on 10 Jan 2024
Dear Kelly, Thank you for reviewing us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, AC Hotel by Marriott Portsmouth
Went to Portsmouth for a show at the Music Hall and stayed a few nights. Located in the waterfront district and Walkable to several restaurants and local shops. As for service, the tv needed a reboot when we arrived. Less than 10 minutes from calling the front desk to watching tv. Very friendly too.
Donald
Stayed 2 nights in Dec 2023
Response from Shea on 20 Dec 2023
Dear Donald, Thank you for taking the time to review us! We are glad our location satisfied you with many places within walking distance! We hope that you will stay here again while you are in this area! Sincerely, AC Hotel by Marriott Portsmouth
Dear Terry, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we could meet your expectations throughout your time here! We hope you visit us again in the near future.
4/10 Poor
Elizabeth
Travelled with partner
15 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Elizabeth
Stayed 1 night in Dec 2023
Response from Kristen on 18 Dec 2023
Dear Elizabeth, Thank you for taking the time to review us. Your review is valuable to us and we would love to hear more about your recent stay. I hope you allow us the opportunity to provide you with the experience you deserve during your next visit to the area. Best Wishes, Kristen
Had trouble with the check in process and getting over charged otherwise a great experience. Super clean and good amenities. Staff was very nice.
Devon
Stayed 1 night in Dec 2023
Response from Shea on 10 Jan 2024
Dear Devon, Thank you for taking the time to review us! We are glad to hear your enjoyed our clean spaces and great amenities! We hope that you will stay here again in the near future! Sincerely, AC Hotel by Marriott Portsmouth