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"Rooms were absolutely terrible and nothing like the pictures online. Staff they had (they were grossly understaffed) were in many instances rude and uninterested in being there. No room service, no ability to charge food to rooms, nowhere near enough parking ….the list is long. My booking was just one of a much wider booking. Essentially there were 100 kids and 150 parents there for the weekend. We also booked the function room on the Sunday for a sit down meal (250 people). Bar closed at 11:30, residents bar was only opened upon request. In short I’ll never return to this place and the vast majority of my colleagues and friends that joined us feel just the same. "

"Great food in bar. Very quick Great service also and friendly staff. Front of house great also. My room had a mini fridge and coffee machine. And a bath. All great Only one thing not so good was, although I didn't have the heater on, it was still a bit warm in room. Could be a good thing for some people. A busy road outside but with windows closed its fine. Needs some USB ports in rooms. Free close parking. There was a fan in room also with Iron and iron board. WIFI was great also. 2 min. walk to garage Didn't have breakfast so can not comment. All in all great. "

"Have stayed here quite a few times and just keeps getting better, room was very clean and cosy, the food as always was excellent, can’t complain about this hotel and we will be back "

"Rooms were brilliant with everything you need for your stay, really comfortable beds and spotless clean. Saff were lovely and very helpful. Breakfast was great and plentiful. Didn't eat in the restaurant but the food looked amazing, will definitely be trying this the next time we stay."

"We enjoyed our overnight stay here. View from the room was breathtaking and beds were very comfortable . The only downside was the in-bath shower which was difficult to get in and out of and it had very little power. Breakfast was very good and staff were very helpful and friendly."

"Super stay. The staff were wonderful."

"Excellent choice for breakfast"

"Underground parking takes you directly into hotel. Staff always courteous and friendly."

"Room very hot later told I could have had a fan if I rang down, and bath had rust stains but other than that great. The spa lovely and had a Japanese head massage which was amazing. Great base to explore. "