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Reviews of Cedartree Hotel Portland Hillsboro

3.5 out of 5
Cedartree Hotel Portland Hillsboro
4901 NE Five Oaks Dr, Hillsboro, OR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 114 reviews" "
Rating 8 - Good. 10 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 2 out of 114 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique Japanese-inspired decor and just all around peaceful environment
Stayed 2 nights in May 2024

10/10 Excellent

Soo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a Japanese-style bathhouse.
Stayed 3 nights in May 2024

10/10 Excellent

Danielle, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet & clean hotel. Staff is very friendly and accomodating. I've recommended the Cedartree Hotel to friends & family.
Stayed 1 night in May 2024

6/10 Okay

Saeko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
新しく清潔で良かった
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is extremely nice and made it enjoyable
Stayed 2 nights in May 2024

6/10 Okay

Venkata Sai Lakshmi Srikanth, Seattle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No room service & limited menu & beverages.
Stayed 1 night in May 2024
Response from Cedartree Hotel on 23 May 2024
Hello, we unfortunately do not have room service as it is not listed on our website. We are working on more options for our menu and hope to improve it soon. We hope to see you again!

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was Japanese inspired. All the employees were very friendly and helpful.
Stayed 1 night in May 2024
Response from Cedartree Hotel on 22 May 2024
Thank you for staying with us. We appreciate you taking time out of your day to leave us a positive review. We're very happy that you were able to enjoy our Japanese style hotel. We are glad the staff team were able to make your stay as comfortable and convenient as possible. We hope to see you again soon.

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is brand new and super clean. Staff are nice and helpful and it's located at a convenient location, near shopping and dining options. We loved our stay there and would recommend it.
Stayed 2 nights in May 2024
Response from Cedartree Hotel on 22 May 2024
Thank you for staying with us! We appreciate you taking the time to leave us a review. We are glad our location worked so well for you and hope to see you again soon.

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very calm, uncluttered hotel - simple yet has class, service and tech are above average. I felt extremely well rested the next day. This hotel is a breath of fresh air from your standard brands / chains. I highly recommend. Only minor issue: there were some children jumping on the floor above us and, using the in-room tablet, we sent a message to the front desk and they immediately took care of it. Slept like a baby the rest of the night..
Stayed 1 night in May 2024
Response from Cedartree Hotel on 20 May 2024
Thank you for staying with us! We appreciate you taking the time to leave us a review. Our staff care greatly about the wellbeing of all our guests, as evidenced by the quick response to your issue. We hope to see you again soon.

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay at Cedartree Hotel was exceptional. The staff was very friendly and very helpful. The atmosphere was beautiful and peaceful. Every inch of the property with extremly clean. My favorite memory of my stay was experiencing an Onsen, which was very relaxing. I will most definitely be staying there again because it was so wonderful!
Stayed 1 night in May 2024
Response from Cedartree Hotel on 20 May 2024
Thank you for staying with us! We appreciate you taking the time to leave us a review. Our onsen-style baths are one of our most unique and popular features and we're so glad you were able to enjoy them. We hope to see you again soon.

10/10 Excellent

kelly

Stayed 1 night in May 2024

10/10 Excellent

Jackie, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand spanking new!
Stayed 1 night in May 2024
Response from Cedartree Hotel on 20 May 2024
Thank you for staying with us! We appreciate you taking the time to leave us a review. As you have pointed out, we are a fairly new hotel and feedback like yours is invaluable. We hope to see you again soon.

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cedartree Hotel on 18 May 2024
Thank you for staying with us. We appreciate you taking time out of your day to leave us a positive review. We're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

joan

Liked: Property conditions & facilities
The onsen is awesome. This is a beautifully designed new hotel, still working out some kinks I.e. hot water system. Landscaping is very well done.
Stayed 3 nights in May 2024
Response from Cedartree Hotel on 18 May 2024
Thank you for staying with us. We appreciate you taking time out of your day to leave us a positive review. We're happy you enjoyed our Japanese atmosphere. We hope to see you again soon.

10/10 Excellent

Not Available

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is amazing pure spa feeling! Relax and enjoy!
Stayed 2 nights in Apr 2024
Response from Cedartree Hotel on 15 May 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed our Japanese style bath and had a relaxing stay. We look forward to seeing you again soon.

10/10 Excellent

Megan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was amazing. The Hotel is new so everything was immaculate. The soaker tub was very peaceful. Cannot wait to stay again.
Stayed 1 night in May 2024
Response from Cedartree Hotel on 6 May 2024
Thank you for taking the time to leave us a review. We are so glad you had an enjoyable, peaceful time. We look forward to seeing you again soon.

10/10 Excellent

Paris, selah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome remodel. Staying again in May!
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 6 May 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay and appreciated the design and aesthetic of our hotel. We hope to make your upcoming stay even better than your last.

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Its very quiet and very clean the staff are awesome we stayed 6 nights and enjoyed every night
Stayed 5 nights in Apr 2024
Response from Cedartree Hotel on 1 May 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We're very happy that you were able to enjoy the entirety of your stay and the relaxing experience. We look forward to welcoming you back soon.

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new, and it's very nicely decorated in Japanese style. it is conveniently located close to freeway exit yet very quiet. There's nearby grocery/restaurants and Costco gas station is nearby too, so it's a great stop if you are on the roadtrip in the area.
Stayed 2 nights in Apr 2024
Response from Cedartree Hotel on 27 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We are very happy to hear you enjoyed your stay and that it was quiet and relaxing.We look forward to welcoming you back in the future.

10/10 Excellent

Alexander, Hillsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Beautiful room, lovely amenities, and a delightful relaxing koi pond. Will definitely be returning soon to try the restaurant and to stay again! Easily the classiest hotel in town.
Stayed 1 night in Apr 2024
Response from CedarTree Hotel on 26 Apr 2024
Thanks so much for taking the time to leave us a review. We're so happy you enjoyed your stay here and would love to welcome you back anytime!

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 27 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Nikodimos

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and great experience at this stay.
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 23 Apr 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay. Standing out with a unique atmosphere and strong guest relations is what we strive for. We hope to see you again soon.

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times while working in the area. The hotel is clean, quiet, and the staff are very nice/helpful.
Stayed 2 nights in Apr 2024
Response from Cedartree Hotel on 20 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Debora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Clean. Love the separate tub! Free parking
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 20 Apr 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay. Our staff appreciate the positive feedback. We hope to see you again soon.

10/10 Excellent

Raya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 18 Apr 2024
Thank you for staying with us. We appreciate you taking time out of your day to leave us a positive review. We're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and cleanliness! Definitely recommend the stay here.
Stayed 2 nights in Apr 2024
Response from Cedartree Hotel on 16 Apr 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay. We take pride in providing a pleasant and serene atmosphere for our guests. We look forward to seeing you again.

8/10 Good

Etsuko, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 13 Apr 2024
Thank you for taking the time to leave us a review. We appreciate you staying with us and look forward to your return. We hope to make your next stay 5 out of 5.

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Cedartree Hotel on 9 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

6/10 Okay

Kurt

Travelled with partner
No ice machine
Stayed 1 night in Apr 2024
Response from Cedartree Hotel on 7 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We're sorry to hear that you wish there was an ice machine. Ice buckets are available upon request, and we will fill it with ice and bring it to your room. Other than that, we hope your stay was comfortable and enjoyable. We look forward to hopefully welcoming you back in the future.

8/10 Good

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cedartree Hotel on 2 Apr 2024
Thank you so much for staying with us. We appreciate you taking time out of your day to leave us a review. We look forward to your return and hope to turn your next review into a 5-star one.

8/10 Good

Cherry, Grant's pass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated toilet seat was the best.
Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 31 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Joseph Dela

Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 20 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 1 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Chrisann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene place to stay.
Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 31 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back when you’re in the area.

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility and my go-to hotel at Portland area going forward. Friendly staff, good sake bar, and relaxing Onsen. Highly recommended!!
Stayed 2 nights in Mar 2024
Response from Cedartree Hotel on 31 Mar 2024
Thank you so much for staying with us. We are happy to hear that you enjoyed your stay and enjoyed the Onsen and Sake bar! We look forward to welcoming you back soon.

10/10 Excellent

YVONNE

Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 31 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from CedarTree Hotel on 26 Mar 2024
Hi Hannah,We are so glad you enjoyed your stay with us. Thank you for taking the time to leave us a review, we hope to see you again soon.

10/10 Excellent

Bogdan, Brush Prairie

Stayed 1 night in Mar 2024
Response from CedarTree Hotel on 11 Apr 2024
We're so glad you enjoyed your time here and truly appreciate you taking the time to leave us a review. We hope to see you again soon.

10/10 Excellent

Samantha

Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 7 Apr 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely new property in a quiet area.
Stayed 3 nights in Mar 2024
Response from Cedartree Hotel on 18 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us a review. We are honored that you enjoyed and liked our new and unique space. We look forward to welcoming you back again.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was BEAUTIFUL inside and out!! So many amenities, great parking and very friendly staff who was more than willing to accommodate our early check in/late check out requests. Would not look elsewhere for hotels, this is one of the best hotels I have stayed in before. Could not recommend enough!
Stayed 2 nights in Mar 2024
Response from Cedartree Hotel on 12 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave the review. We are happy that you had a pleasant stay and that you liked our Japanese ambiance. We look forward to welcoming you back soon.

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were fabulous considering how new the location is. However, the rooms were very basic and the bed could have used more pillows and maybe an extra blanket. Other than that, a real gem that I hope continues to flourish.
Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 4 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to share your feedback. It was our pleasure you had an enjoyable stay. We have rental pillows and would be happy to accommodate the request for your next stay. We look forward to welcoming you back again.

10/10 Excellent

Sourinath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel and love the Japanese theme throughout the property.
Stayed 1 night in Mar 2024
Response from Cedartree Hotel on 4 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We are happy that you had a pleasant stay and enjoyed our unique Japanese ambiance. We look forward to welcoming you back soon.

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I forgot my wedding ring in my room I called the hotel they had found it and I gave them my address. I received it a couple days later in the mail. Hotel is very nice
Stayed 2 nights in Feb 2024
Response from Cedartree Hotel on 4 Mar 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We are happy that you had a pleasant stay, and you received the ring. We look forward to welcoming you back when you’re in the area.

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing! Loved the hot bath
Stayed 1 night in Feb 2024
Response from Cedartree Hotel on 28 Feb 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We are happy that you enjoyed the Japanese Onsen-style baths and our unique spaces. We look forward to welcoming you back soon.

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen
Calm and quiet hotel stay, very refreshing. We appreciated the minimalism and enjoyed the Japanese Onsen. We will definitely return.
Stayed 1 night in Feb 2024
Response from Cedartree Hotel on 28 Feb 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We are honored that you had a pleasant stay and experienced our Japanese Onsen-style baths. We look forward to welcoming you back soon.

4/10 Poor

michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Work to do
For a brand new place I expect there to be bugs to work out...however, baths were out of order and was never mentioned at check in, I suggest you offer guests if they want a bidet room or not, as it not be suitable for all. Shower water only got luke warm turned all the way hot. noisy neighbors with kids running and yelling and screaming after quiet time.
Stayed 2 nights in Feb 2024
Response from Cedartree Hotel on 28 Feb 2024
Thank you so much for staying with us. We appreciate you taking the time to share your feedback. It is important to us as we continuously improve our property and level of service. We sincerely apologize for your poor experience and any inconvenience it may have caused. About the water temperature, we are fully aware and have taken steps to rectify the issue. About the onsen-style baths, they are open daily from 4:00pm through midnight and again from 5:00am through 10:00am. We look forward to welcoming you again and will do our best to ensure your next stay will exceed your expectations.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Cedartree Hotel on 28 Feb 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us a review. Hope your stay was comfortable and enjoyable. We look forward to welcoming you back when you’re in the area.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try this hotel!
This place is amazing! Great feel, good service. Room well done.
Stayed 1 night in Feb 2024
Response from Cedartree Hotel on 25 Feb 2024
Thank you so much for staying with us. We appreciate you taking the time to leave us the review. We are happy that you experienced our Japanese atmosphere and enjoyed it. We look forward to welcoming you back soon.