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Reviews of Pacot Breeze

3 out of 5
Pacot Breeze
40 Rue Pacot, Port-au-Prince

Reviews

5.4
Rating 10 - Excellent. 6 out of 58 reviews" "
Rating 8 - Good. 8 out of 58 reviews" "
Rating 6 - Okay. 19 out of 58 reviews" "
Rating 4 - Poor. 15 out of 58 reviews" "
Rating 2 - Terrible. 10 out of 58 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

RUTH ST

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too scary looking
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
I would recommend it for a low pocket
Stayed 1 night in Nov 2020

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people who will help in any way possible. Given the circumstances of the city, a very quiet and safe place to stay.
Stayed 2 nights in Feb 2020
Response from Front desk on 4 Mar 2020
Thank you for your consideration, we are looking forward to do a better job each time

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
the front desk staffs are so nice, specifically that young girl, she's was so nice and very understanding.
Stayed 3 nights in Jan 2020
Response from Front desk on 4 Mar 2020
Thank you for your comment, we are doing our best to improve our services

8/10 Good

Mike, Guyana

Liked: Staff & service, amenities, property conditions & facilities
Good view from terrace. Good menu fo4 breakfast lunch and supper reasinabky priced.
Stayed 5 nights in Jan 2020
Response from Front desk on 6 Mar 2020
We are please that you enjoyed stay, we can't wait to have you back

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Management on 20 Jan 2020
Thank you for choosing Pacot Breeze hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The property is very safe, with 24h armed security guard. The property is also very affordable, comparing to other properties in the city of Port Au Prince. I would suggest them to add more foods in their menu. I will definitely go back to Pacot Breeze Hotel each time i go to Haiti. Happy New Year to the whole crew there!
Stayed 10 nights in Dec 2019
Response from Manager on 31 Dec 2019
Thank you for your opinion, it means a lot to our staff, we are always looking to improve

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Management on 8 Nov 2019
Thank you for choosing Pacot Breeze

6/10 Okay

olepeed, jamaica,ny

Disliked: Amenities, property conditions & facilities
You'll get the best customer service from the security guards,front desk is left unattended most of the time even if they are there ,you aren't getting their full attention because they are on their phones.Food was good although expensive
Stayed 7 nights in Sep 2019
Response from Management on 8 Nov 2019
Thank you for your response and observation, we are looking forward to improve our services as we are completely changing management

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 9 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nothing at all, the neighborhood is decent. The place looks and feels more like a boarding house.
Stayed 1 night in Dec 2018

8/10 Good

Annie

We had a nice stay at Pacot Breeze. AC was working, pool was clean, quality bedding. Staff was helpful. Good quality for the price!
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Basic rooms. Dining room ordinary. Not well located. Syaff very friendly and helpful.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
A Little improvement would help
Quiet , nice area ...cozy little place that I like 😋been going there for awhile but I must say that as comfort it’s not so good NO HOT WATER OR CABLE ...OR WIFI (only in the lobby) 7 days wasn’t able to watch some tv (only one religious Chanel available) AC was and off and on thing ...well, it has its perks 😏but if ur looking for luxury...hmm ...wouldn’t be the right place for u 😒
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

R.E, Miami

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2018

10/10 Excellent

sauveur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pacot breeze
The service was great
Response from Verdy on 2 Jun 2018
Thank you for your stay

2/10 Terrible

Henry, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place it's so terrible just me no hot water no housekeeping no hospitality it's terrible terrible terrible
Stayed 2 nights in Mar 2018
Response from Verdy on 3 Jan 2019
Thank you for review, I'm sorry you feel that way, we do offer hot water and housekeeping.

10/10 Excellent

Mike, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city
The perfect place Excellent service the best security and really walkable to the city and other attractions
Stayed 3 nights in Mar 2018

4/10 Poor

Andrea, Toronto, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Safe place with friendly staff
Great security, we felt very safe here. Staff was very friendly and as helpful as they could be. Was very difficult to get to, was quite a walk to any of the modes of public transit. Shower was a pipe sticking out of the wall with no hot water or decent pressure. Pool was not functioning until the very last day.
Stayed 7 nights in Feb 2018
Response from Verna on 4 Mar 2018
Thank you for leaving a review, we are renovating the units and hopefully next time you have a better experience

2/10 Terrible

Carine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is terrible
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I think that they can do better than that. This was an unpleasant experience not to mention insects in the room and mattress on concrete blocks. They need to upgrade so that they can meet the minimum standard.
Stayed 2 nights in Nov 2017

6/10 Okay

Sandra

Stayed 7 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Nice quiet place but it's old and the shower is not really a shower. It was a piece that was held together by duct tape and barely produces running water. The climatizatiom looks like it's from the 1970s. If you want a quiet place to stay with low level ammeneties this is the place to be! Also the restaurant has good food but is very expensive.
Stayed 2 nights in Oct 2017

2/10 Terrible

Patrick, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but not worthy
No water or electricity for most part of my second day of stay. A/C not working for two nights. Staff not very helpful.
Stayed 4 nights in Sep 2017
Response from Management on 3 Nov 2017
Thank you for your review, we apologize about your experience, we have updated most of our units and electricity is up to par.

4/10 Poor

Mr. G, New York, NY

Disliked: Staff & service, property conditions & facilities, room comfort
In a few words
If you work for an NGO in Haiti and you need a nearby place to stay, that is somewhere around the Pacot area, this place might be good for you. But if you are in vacation and you are looking to have fun, this place might not be ideal for you. Although, it is safe, quiet and for the most part clean, it is very likely that you don't enjoy you stay. It is lacking a pool bar, a real restaurant, they drain the swimming pool every Wednesdays, which is a great, since they are replacing the water to keep the pool clean, but then it takes a couple days to refill it. Which is a problem since the swimming seems to be a only fun thing that you get to do on site. Most of the rooms don't have hot running water, which didn't bother me. Part of me enjoyed the fact that the place was a little old and wasn't as comfortable. It gave me the feeling that I wasn't in the USA, I felt that I was away. My real issue was with how nonchalant most of the staff members were. Getting clean towels was a daily issue, employees are using their phone in front of customers. To be fair, they might be underpaid which is why they lack enthusiasm, however, I do think the place is poorly managed if managed at all. In sum, I enjoyed the calm there but I wouldn't go back there. At least it is very unlikely.
Stayed 2 nights in Aug 2017

6/10 Okay

Polyglotis, dallas

The premises were clean and safe.
Generator-noise was a problem at night but earplugs helped solve it. There was no hot running water but the temperatures are high, so no real need for hot showers.
Response from Rene on 12 Jun 2017
Thank you for your feedback. We are working hard to address those issues to improve our customer experience. With Kind Regards,

4/10 Poor

Charles

Disliked: Property conditions & facilities, room comfort

4/10 Poor

IAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Non descript and bland - no hot water
bland and non - descript.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a ok hotel
The owner ( whom I have not met ) talk to you like a friend, listen to your concern about the room in a way she make you forget if you are calling for a problem into the room. That"s all I can say about Pacot Breeze owner. ( Thumbs up for the owner ) . About the employees or staff; some of them need to be train how to answer the phone in the hotel need to be courteous (nice) not to insult the caller while calling to make a reseervation. About the maid that prepare / clean the guest room; need to know that clean the guest's room is part of their duty or job.

8/10 Good

B.H., Seoul

Liked: Staff & service
Not a bad choice at all considering this is Haiti

2/10 Terrible

Eliezer, Hudson, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Hotle I have been to
It was terrible, I didn't even stay because there were two other men I have never seen before in my life. I need my money back, the stay was extremely expensive.

2/10 Terrible

pierre michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel not comfortable
Bad experiences, No electricity No air conditioner

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ohhhh my goodness for this hotel
This is less than motel nothing interesting in there's

6/10 Okay

Merilor, Philadelphia

I enjoyed my stay at pacot breeze

4/10 Poor

TSUI LING, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good place
Not a good place, people are nice but the hotel is bad

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place to stay in Port au Prince
Average. Close to downtown. Friendly place. Staff is OK. Hotel needs renovation

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice location
No hot water,no air condition,dirty room,no parking,horrible wifi,they clean the room and giving you towels every 3 days...

6/10 Okay

Ora, new york

Liked: Cleanliness, staff & service
It makes sense for the price
I stayed here for 2 weeks. Wasn't too happy at first but eventually started liking it. I came during the carnival so there were many ppl coming late at night, loud talking etc., after that carnival crowd left it has been super quiet, although if you are a really light sleeper some sounds may bother you. Also there are Windows from my room to the halway so at night you are getting quiet a lot of light, and I like sleeping in a dark. Mattress is a little hard, as well as the pillows. Other than that, everything went pretty smooth. The most amazing staff, I have never seen such nice and kind and sweet people working in any hotel before. Its also really clean and safe, also great for people who have cars. Neighborhood is quiet and very residential. Overall happy I stayed here, sure will be back!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Better choices available than this hotel
They were unprepared for us as if they did not have our reservation. They had to clean rooms . Ultimately we each had a bed. Overpriced and very ordinary food. Had electricity, fan and AC.

4/10 Poor

italo-americana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible management
in the middle of nowhere, no running water the first night, loud, dirty, staff only spoke creole, expensive food, menu items usually not available, no credit card service, internet only sometimes, no desk for customer service or questions, room was never cleaned in 5 days despite dead cockroaches, etc.

6/10 Okay

Sherry, Miami Fl

Disliked: Cleanliness, staff & service
Decent , quiet area
Wasnt too please ...their customer service skills need improvement. Receptionist up front had bad attitude but The owner was nice and kind . room couldn stay clean due to the fact water was leaking non stop from the ac...no wifi service available in the room. No bailman to help u with ur luggage.no room service they come to clean the room when they please even wen u request it u dont get service till two days later.

6/10 Okay

Verified traveller

Liked: Staff & service
Close to nothing.
Located in an elevation which contribute the security of the hotel.My opinion this is a very good of the past need to be modernized.

6/10 Okay

Verified traveller

Beautiful view of port and beach
There was lots of personal space. They keep the hotel clean and there is a very nice pool that is mostly clean. The provide food at a cost, and there is no breakfast included, even if the description says so. That being said,t he food is not too expensive. I paid $7 for wings, fries and a drink. The staff was friendly although there was no translator, so it was a little hard to talk to them sometimes. The A/C usually turne on at night, and each room has a fan. There is mostly running water, and sometimes you can get hot water.

8/10 Good

Reginald, New york/Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
IT WAS OKAY,the staff is nice the owner was nice,I Like the old style of the building,the set decoration, WILL STAY THERE AGAIN,IF I TRAVEL

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I don't recommend anybody stay there. I have reserved online and made a payment. When I arrived the hotel, hotel manager wants to charge extra money from me. The rooms are not clean. Each room has AC, but I am not sure they are working.

6/10 Okay

Reginald, boston

Liked: Staff & service
thumbs up for pacot breeze
I like the hotel atmosphere. It is pretty quiet. You can feel very secure inside the hotel and the neighborhood is very residential. I feel the hotel can be much more with a few little up keep in the common area mostly, the terrace and the pool. I also think they need more variation on the breakfast menu, besides that I enjoyed very much my stay there and I will go back there again.

4/10 Poor

Tonya, Ashland, OR

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Definitely budget hotel in Port Au Prince
Super friendly staff, but clearly run down hotel. Pool water was so murky we didn't dare go swimming. Rooms were clean, but smelled a bit like mildew. Rough mattresses. BUT Port Au Prince does not have "budget" hotels like we are used to in the states and we needed a budget hotel. It worked for our purposes. Just know what you are getting.

2/10 Terrible

Anonyme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien d’intéressant. Personnel quasi-inexistant. Aucun service.
Stayed 1 night in Dec 2019
Response from New Mangement on 10 Jan 2020
Thank you for your comment, we're working digilently to improve every aspect of the hotel.

4/10 Poor

Frantz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ameliorer le cadre et les services
Plutôt mauvais, c'est un hôtel qui devrait être en renovation. Son environnement qui est tres sal et pas du tout entretenu ne correspond pas du tout aux photos publiée. Le service laisse beaucoup à désirer.
Stayed 1 night in Jul 2017