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Reviews of Sao Miguel Park Hotel

4 out of 5
Sao Miguel Park Hotel
Rua Manuel Augusto Amaral, Sao Miguel Island, Ponta Delgada

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 386 reviews" "
Rating 8 - Good. 153 out of 386 reviews" "
Rating 6 - Okay. 34 out of 386 reviews" "
Rating 4 - Poor. 10 out of 386 reviews" "
Rating 2 - Terrible. 4 out of 386 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel.
Stayed 2 nights in May 2024
Response from zenaide on 27 May 2024
Dear Ms Cindy.Thank you for your feedback! We're thrilled to hear that you enjoyed your stay at our hotel. If there’s anything specific you loved or if you have any suggestions for improvement, please let us know. We hope to welcome you back soon!Best regards.Hotel Management

6/10 Okay

Evheniya

Travelled with partner
Liked: Cleanliness, amenities
I stayed in this property for the second time and probably the last. Nothing to say, the property is clean, but rooms are very basic. No coffee machine. You need to know that you can order an electric kettle. Breakfast is very unemegenetive and absolutely the same every day. The staff at the reception does not know what is happening in the city or even in the hotel in terms of cultural events.
Stayed 5 nights in May 2024
Response from zenaide on 14 May 2024
Dear Ms Evheniya.Thank you for taking the time to share your feedback with us. We value your patronage and are truly sorry to hear that your recent stay did not meet your expectations.While we're pleased to hear that you found our property clean, we regret any inconvenience caused by the basic room amenities. We understand the importance of having certain comforts during your stay, such as a coffee machine, and we apologize for not meeting this expectation. Your feedback regarding the availability of an electric kettle will be shared with our team for consideration and improvement.Regarding breakfast, we apologize for the lack of variety and excitement in our offerings. We strive to provide a satisfying and diverse breakfast experience for our guests, and we're sorry to hear that we fell short in this regard. Your comments will be taken into account as we review and enhance our breakfast options.We also apologize for any shortcomings in the knowledge and assistance provided by our reception staff. We aim to ensure that our team is well-informed and equipped to assist guests with any inquiries or recommendations, including cultural events in the city. Rest assured, we'll address this internally to ensure better communication and knowledge sharing among our staff members.Your feedback is invaluable to us as we continuously strive to improve our guest experience. We genuinely hope you'll consider giving us another opportunity to provide you with a more enjoyable stay in the future. Should you choose to return, please feel free to reach out to me directly, and I'll ensure your stay is nothing short of excellent.Thank you once again for your feedback and for choosing to stay with us.Warm regards,Hotel Management

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from zenaide on 8 May 2024
Dear Ms Stephane.Thank you so much for the time you taked to give us so good classification.We hope to welcome you again in our hotel.Best regards.Hoyel Managemet

10/10 Excellent

Clife M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from zenaide on 30 Apr 2024
Dear Guest Clife.Thank you so much for the 5 stars!.Hope to welcome you again in our hotel.Best regards.Hotel Management

10/10 Excellent

Robert, East Harwich

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view of town and ocean. Indoor pool was good the buffet breakfast had good food options.
Stayed 4 nights in Apr 2024
Response from zenaide on 22 Apr 2024
Dear Mr. Robert.Thank you for your kind feedback! We're thrilled to hear that you enjoyed the stunning views of both the town and the ocean during your stay. It's fantastic to know that you found our indoor pool enjoyable, and that the buffet breakfast offered a variety of delicious options to start your day right. We hope to welcome you back soon for another wonderful experience!Best regardsHotel Management

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff are all extremely pleasant, our flight got canceled and extended and they accommodate us and made sure we were taken care of. It’s an extremely humid climate and the smell in the room they put us in was a bit off due to no circulation, the staff gladly accommodated us into a room in better condition and once the room had air circulation everything was pleasant and smooth. It would have bey ice to have Kleenex and hair conditioner in the room. Otherwise, extremely pleasant stay.
Stayed 6 nights in Apr 2024
Response from zenaide on 16 Apr 2024
Dear Mr Robert.Thank you very much for sharing your feedback with us. We are thrilled to hear that our staff provided exceptional service during your stay, especially during the unexpected flight changes. Ensuring our guests' comfort and well-being is always our top priority, and we are delighted that we could accommodate you accordingly.We apologize for any inconvenience caused by the initial room condition due to the humid climate. We're glad that our team promptly addressed the issue and relocated you to a more suitable room with better air circulation, resulting in a pleasant and smooth experience for the rest of your stay.Your suggestions regarding the availability of Kleenex and hair conditioner in the room are duly noted. We continuously strive to improve our amenities and services based on guest feedback, and your input will certainly be taken into consideration for future enhancements.We truly appreciate your kind words and understanding, and we hope to have the pleasure of welcoming you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards.Hotel Management

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to downtown, gardens, and airport were excellent. Property was very clean and easy access to parking.
Stayed 2 nights in Mar 2024
Response from zenaide on 21 Mar 2024
Dear Mr Gerardo.Thank you for sharing your feedback with us. We're delighted to hear that you found our location to downtown, gardens, and the airport excellent. It's wonderful to know that you appreciated the cleanliness of our property and found the parking easily accessible. Your satisfaction is our priority, and we're thrilled to have met your expectations in these areas. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our property for your accommodations.Best regardsHotel Management

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here twice now and both times were great. Highly recommend would stay here again !
Stayed 1 night in Mar 2024
Response from zenaide on 18 Mar 2024
Dear Mr. Jonathan.We really appreciate your feedback, your opinion is very important to us and motivates us to continue offering the best service possible. We are always here to help with whatever is needed. If you need anything else, don't hesitate to get in touch.Yours sincerely,The SMPH Management

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. Very nice staff.
Stayed 2 nights in Mar 2024
Response from zenaide on 13 Mar 2024
Dear Guest Tammy.Thank you so much for your feedback and the message.It is very important to us.Best regardsHotel Mangement

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Hotel is very good. Buffet is good as well. Woold recommend.
Stayed 3 nights in Mar 2024
Response from zenaide on 12 Mar 2024
Dear Guest Derrick.Thank you so much for your words and the 5.It is very important to us your feedback.Best regardsHotel Management

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had all amenities- easy parking and very nice breakfast
Stayed 2 nights in Mar 2024
Response from zenaide on 11 Mar 2024
Dear Ms Anne.Thank you so much for the 5. It is very important to us your feedback.Best regards.Mangement of SMPH

10/10 Excellent

Maria

Stayed 9 nights in Feb 2024
Response from zenaide on 21 Mar 2024
Prezada D. Maria.Muito obrigada pela classificação de 5!É muitíssimo importante para nós.Atenciosamente.A Direção do SMPH

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from zenaide on 26 Feb 2024
Dear Guest Harriet.Thank you so much for the 5, it is very important to us your fedback.Looking fowardo to welcome you in our hotel.Best Regards.Management of SMPH

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, excellent food, will go back again.
Stayed 6 nights in Feb 2024
Response from zenaide on 15 Feb 2024
Dear Mr Emanuel.Thank you so much for the 5 stars and the feedback.We will share with all our staff.Best regardsManagement of SMPH

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from zenaide on 7 Feb 2024
Dear Ms Jennifer.Thank you so much for the time you taked to give us so good feedback.Best regards.Management of SMPH

6/10 Okay

Gregory

Stayed 1 night in Jan 2024
Response from zenaide on 12 Jan 2024
Dear Sir Greogory.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

10/10 Excellent

Mark E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean well organized hotel with a very knowledgeable staff, willing to do what ever was necessary. The breakfasts were a very broad selection of foods, all well prepared.
Stayed 9 nights in Dec 2023
Response from zenaide on 9 Jan 2024
Dear Sir Mark.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagement of SMPH

10/10 Excellent

Laurindo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. Clean room beautiful pool excellent food and service at the restaurant.I travel to Ponta Delgada several times a year.I will be back .
Stayed 1 night in Dec 2023
Response from zenaide on 11 Dec 2023
Dear Sir Laurindo.It is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regardsManagment of SMPH

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023
Response from zenaide on 16 Nov 2023
Dear Sir JosephIt is with great pleasure that we received your review and we sincerely thank you for choosing our hotel for your stay. Your opinion is extremely important to us, and we will share it with our entire team to celebrate this recognition together.Thank you for taking the time to share your experience, and we are happy to know that we exceeded your expectations. We are committed to providing quality services and a safe stay for all our guests.We look forward to many more opportunities to welcome you to our hotel. The doors are always open to provide special moments and unforgettable experiences.If there's anything else we can improve on or if you have additional suggestions, don't hesitate to share. We are here to ensure that each stay is even more pleasant than the last.Thank you again for your preference and we hope to see you soon.Best regards,Management of SMPH

8/10 Good

Michele Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have preferred to have more restaurants within a short walk from the hotel.
Stayed 4 nights in Oct 2023
Response from zenaide on 27 Oct 2023
Dear Ms. Michele Denise.We would like to express our sincere thanks for your positive comments on our questionnaire. We are really happy to know that you had such a positive experience with the S. Miguel Park Hotel.It is very important for us to hear feedback like yours as it helps us understand what we are doing well and continuing to improve our products/services to meet your expectations.We are committed to providing the best possible experience for our customers, and your compliments motivate us to continue on this path. If there is anything else you would like to share or if you have any suggestions to improve our offering even better, please feel free to let us know.Thanks again for taking the time to provide important feedback. We hope to continue to serve you exceptionally well in the future.Yours sincerely,The SMPH Management

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from zenaide on 25 Oct 2023
Olá Caro JoshuaEm primeiro lugar, gostaríamos de agradecer por escolher o S. Miguel Park Hotel para a sua estadia. Valorizamos muito sua opinião.Bem haja.A Direção do SMPH

4/10 Poor

Michelle

Stayed 10 nights in Sep 2023
Response from Zenaide on 20 Sept 2023
Dear Ms. MichelleWe would like to thank you in advance for taking the time to complete our evaluation questionnaire.Much appreciated by the S. Miguel Park Hotel school during their recent stay in Ponta Delgada.We look forward to welcoming you again and in short, two hotels from the Bensaude Hotels Collection.With best regards,To the SMPH Board

8/10 Good

Gina Maria

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Zenaide on 12 Sept 2023
Hello Ms Gina Maria.Thanks for taking the time to rate our hotel.We look forward to your next visit.Well there is.The Management of the SMPH

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Aug 2023
Response from Zenaide on 8 Sept 2023
Bom dia D. Claudia.Obrigado pelo tempo que apresenta a classificação do nosso hotel e pela pontuação de 5.Esperamos ansiosamente pela sua próxima visita.Bem haja.A Direção do SMPH

10/10 Excellent

Linda

Liked: Amenities
Great stay.
Stayed 6 nights in Aug 2023
Response from Zenaide on 8 Sept 2023
Bom dia D. Linda.Muitíssimo obrigada pela pontuação.Contamos com a sua visita num futuro próximo.Bem haja.A Direção do SMPH

4/10 Poor

Natalya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
When I arrived alone with 3 bags, a toddler and a stroller; no one came to help carry the bags to the reception area. After I checked in; no one offered help with the bags so I had to ask. The rooms are okay but overall quite dusty and I had a feeling it wasn’t clean enough. Especially the rug. There’s only one water bottle which we finished right away, so I had to call in but in the evening no one can bring water or kettle. In general, the staff was not welcoming or friendly. In the cafeteria, one again, no one offered help or to bring me coffee while I was dealing with the toddler. The breakfast was quite bad. No eggs, just bread cheese and cold cuts which I don’t eat. What ruined everything was the fact that they refused to push the checkout out time, although I offered to lay extra. I had to sit in the lobby with sobbing toddler that wanted to sleep badly but couldn’t cuz he needs a bed and quiet. I wouldn’t come back there unless I really had no choice.
Stayed 1 night in Aug 2023
Response from Zenaide on 8 Sept 2023
Dear Ms. Natalya.First of all, we would like to thank you for all your feedback regarding your stay. We will immediately analyze all the points mentioned that went wrong and will certainly correct them as quickly as possible.Thank you once again and all the best.Best regards,The SMPH Management

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel top to bottom, very nice pools, steam and sauna facilities, nice clean rooms, free breakfast buffet top notch, would stay again for sure
Stayed 1 night in Aug 2023
Response from Zenaide on 16 Aug 2023
Honorable Mr. Jeff.Thank you for your comment, it is very important for us, this is the only way we can improve the service to be provided.Well there is.The Board of the SMPH

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 3 nights in Aug 2023
Response from Zenaide on 8 Sept 2023
Dear Mr Rapahel.Thank you so much for the 5.Best regards.Hotel Manager

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Zenaide on 11 Aug 2023
Dear Guest VeronicaThank you so much for your feedback, it is very important to us.Best regards.Management of SMPH

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
the room we stayed in was VERY dated: - the beds were very uncomfortable, you can feel the springs; - the furniture was dated, the arm chair had visible holes from wear; - the tv was smaller than a standard monitor screen; - the whole room was covered in dirty looking carpet. I will note that we stayed in the room that had 3 single beds, it did look like they have renovated some other rooms as they were covered in laminate floor so they may also have more comfortable beds too. The location of the property is great, it's within 10 min walking from town where there are lots of dining options and parking on premise was very easy. The breakfast buffet at the property was excellent, the choices were great. however it doesn't change much from day to day so if you're there for a week like we were, it does get repetitive. The pools looked great, we only used the indoor pool, it wasnt heated but was a nice salt water pool.
Stayed 8 nights in Jun 2023
Response from Zenaide on 11 Aug 2023
Dear Guest Jennifer.Thank you so much for your feedback, it is very important to us to improve our service.We will do renovation in our hotel and we hope to welcome you in our hotel.Best regards.Management of SMPH

10/10 Excellent

STEVEN, FORT WASHINGTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well run and provides all the services you need for a stay in Ponta Delgada, including ample parking for your rental car. The location is ideal. Breakfast was good but could be improved by adding massa sovada to the bread offerings.
Response from Zenaide on 31 Jul 2023
Good morning Dear Mr. StevenThank you very much for the feedback.We count on your visit more often.Best regards.The Management of the SMPH

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is walkable to the city center. The stuff is very friendly. The AC in our room had an issue which wasn't fixed.
Stayed 3 nights in Jul 2023
Response from Zenaide on 31 Jul 2023
Good morning Dear Ms ClaudiaThank you very much for the feedbackWe count on your visit more often.Best regards.The Management of the SMPH

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, accommodations.
Stayed 3 nights in Jul 2023
Response from Zenaide on 28 Jul 2023
Bom dia Caro Sr. Luís Cunha.Muito obrigada pela pontuação! Contamos com a sua visita mais vezes.Melhores cumprimentos.A Direção do SMPH

6/10 Okay

Leah

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Overall the stay was okay. Check in procedure was a bit chaotic and staff didn’t seem to know what to do. Restaurant prices at bar very high and poor service, seemed understaffed. Would have been nice to know hours breakfast was served before it was too late. More information posted or readily available would have been helpful. However room was fine and view from balcony was fantastic.
Stayed 1 night in Jun 2023
Response from Zenaide on 10 Jul 2023
Very good morning Dear Guest LeahThank you very much for taking the time to give us feedback is very important for us to improve our service every day.Best regards.The Management of the SMPH

10/10 Excellent

Laura

Stayed 1 night in Jun 2023
Response from Zenaide on 22 Jun 2023
Dear Guest Laura.Thank you so much for your feedback.Best regards.Management os SMPH

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just fine
Stayed 6 nights in Jun 2023
Response from Zenaide on 16 Jun 2023
Dear Guet George,Thank you so much for your 5 stars and feedback, it is very important to us.Best regardsHotel Manager

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, room comfort
No AC
We were put in a room that had no working air conditioning. Finally got them to change our room, and still the AC did not work. Room was not exactly clean either. Hair on the bidet. Overall a terrible and dated hotel.
Stayed 1 night in Jun 2023
Response from Zenaide on 6 Jun 2023
Dear Guest Adam.Than you so much for your feedback.It is very important to improve our service.We hope to welcome you again in our hotel.Best regardsManagement of SMPH

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Zenaide on 6 Jun 2023
Boa tarde D. Bárbara,muito obrigada pela sua classificação, significa muito para nós.Bem haja.A Direção do SMPH

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with exceptional staff and friendly service.
Stayed 5 nights in May 2023
Response from Zenaide on 6 Jun 2023
Dear Mr. Dan.Thank you so much for the 5!It is very important to us.Best regardsA Direção do SMPH

6/10 Okay

wendy

Room and dining is just tired and needs overhaul
Stayed 2 nights in May 2023
Response from Zenaide on 6 Jun 2023
Dear Ms Wendy,thank you for your feedback, it is very important to us to improve our service.Best regardsManagement of SMPH

10/10 Excellent

Yukari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Easy walk to downtown, but enough distance to make it quiet. Big shopping center is near by. The best discovery was António Borges Botanical Garden in 3 min. walk, a beautiful historic garden with caves and rare plants.
Stayed 4 nights in May 2023
Response from Zenaide on 6 Jun 2023
Dear Guest Yukari.Than you so much for your feedback.We hope to welcome you again in our hotel.Best regardsManagement of SMPH

10/10 Excellent

Julia Dodge

Stayed 1 night in May 2023
Response from Zenaide on 16 Jun 2023
Dear Guet Julia DodgeThank you so much for your 5 stars and feedback, it is very important to us.Best regardsHotel Manager

10/10 Excellent

Melissa S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Staff was attentive, kind and helpful. Walking distance to great restaurants and shops. Just a 10 minute ride to the airport.
Stayed 1 night in Apr 2023
Response from Zenaide on 6 Jun 2023
Dear Guest MelissaThan you so much for your feedback.We hope to welcome you again in our hotel.Best regardsManagement of SMPH

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel!!
We booked a family room for four with two boys of 10 and 13 years. The room was extremely comfortable with plenty of space, and had 4 single beds. We didn't feel cramped at all. The staff were very friendly and went out of their way to help us when required. We went for lunch in the bar one day and realising the restaurant had just shut, the lady in the made a special request to the cook to see if she would cook something from the menu- she kindly did and it was delicious. They went out of their way for us! The hotel was equipped with two lovely pools and all that you would expect from a hotel. Thank you for an amazing stay!
Stayed 7 nights in Apr 2023
Response from Zenaide on 6 Jun 2023
Dear Guest Nadine.Than you so much for your feedback.We hope to welcome you again in our hotel.Best regardsManagement of SMPH

8/10 Good

Alan

Stayed 2 nights in Mar 2023
Response from Fatima Raposo on 4 Apr 2023
Estimado Sr. Alan , Agradecemos a sua avaliação que para nos é muito importante .Esperamos voltar a recebe lo numa proxima oportunidade .Cumprimentos,

10/10 Excellent

Amatu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Fatima Raposo on 4 Apr 2023
Estimado Sr. Amatu,Agradecemos a sua avaliação e esperamos voltar a recebe lo numa proxima estada .Cumprimentos,

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special entertainment for valentines and carnival
Stayed 2 nights in Feb 2023
Response from FATIMA RAPOSO on 23 Feb 2023
Dear Mrs Sandra , Thank you for sharing your experience in Sao Miguel Park Hotel .Hope to welcome you again in the future .Best regards,Fatima Raposo( Front Desk Manager )

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the stuff was very helpful and polite and respectful
Stayed 4 nights in Jan 2023
Response from Fatima Raposo on 16 Feb 2023
Dear Mrs.Ana ,Thank you for sharing your experience during your stay. We are very happy that we met your expectations.We hope to welcome you back at a next opportunity.Best regards ,Fatima Raposo

10/10 Excellent

beth

Stayed 3 nights in Oct 2022
Response from Fatima Raposo on 24 Jan 2023
Estimado Cliente , Agradecemos a sua avaliação que nos deixou muito felizes .Esperamos recebe lo numa próxima visita .Melhores cumprimentos ,Fatima Raposo( Chefe de Receção )

10/10 Excellent

Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who is employed by this hotel are an asset to the company. They were always willing to help and extremely friendly and always willing to help
Stayed 10 nights in Nov 2022
Response from Zenaide on 13 Jan 2023
Dear guest,Thank you for taking the time to rate our hotel.Best regards.Mangement Assistant