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Reviews of Fairfield Inn and Suites by Marriott Pocatello

2.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 701 out of 879 reviews" "
Rating 8 - Good. 141 out of 879 reviews" "
Rating 6 - Okay. 15 out of 879 reviews" "
Rating 4 - Poor. 16 out of 879 reviews" "
Rating 2 - Terrible. 6 out of 879 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great breakfast selection
Stayed 1 night in May 2024

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bret on 23 May 2024
Thank you!We hope you can visit us again!

10/10 Excellent

Donna, Sagle

Travelled with partner
This is the only place we stay when traveling through Pocatello. We have tried others, but none are as good as this one. The rooms and hallways are clean and you don’t get that over “perfumed” smell from whatever deodorizers or cleaners other hotels use. The beds are comfortable and we always get a good night’s sleep. The staff are friendly, helpful, and courteous. Plenty of on-site and street parking, and we are normally towing a boat. It’s located in a very quiet area and not next to the freeway.
Stayed 1 night in May 2024
Response from Bret on 23 May 2024
Thank you so much!We love having you here and we look forward to your next stay!

10/10 Excellent

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We watched several external on line food orders being delivered, but to individual rooms! Felt these should NOT be allowed pass reception for security.
Stayed 1 night in May 2024
Response from Bret on 23 May 2024
Thank you for the review. Food orders should be stopping by the desk to verify guestsWe hope you can stay with us again!

10/10 Excellent

Chitquita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay
Stayed 4 nights in May 2024
Response from Bret on 23 May 2024
Thank you!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pull out sofa bed not comfortable but the regular beds are.
Stayed 1 night in May 2024
Response from Bret on 23 May 2024
Thank you

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean and we slept well.
Stayed 1 night in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
New, clean, comfortable , good service.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Tried hard to make great.
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Amenities
Nice, clean. Affordable hotel
Stayed 1 night in Apr 2024

10/10 Excellent

TERI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yunus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Property is very clean and staff was very friendly. Breakfast bar had many options that looked fresh and clean. Pool area is also nice. We would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and went the extra mile to make sure our stay was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Bret on 23 May 2024
Thank you

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jodi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service, great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. The staff were friendly, the rooms clean. The road up was not kit and it's easy to miss the turn off the main drive. Comfortable beds, nice amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia, Bwentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good service
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with partner
Conveniently located just off the 15 for a stopover Clean, quiet and great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff - pleasant and responsive. Very clean and room quiet. Didn't use any of the amenities on site as we were travelling, but they all looked clean and would definitely use at another time. We didn't sit for breakfast but eating area looked clean, large, and inviting. We grabbed some coffee and fruit and headed out on the road. Would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in pretty late, but staff were very friendly and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and easy access from I15
Stayed 1 night in Mar 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Super informative staff, good breakfast options. Mattresses were a little firm for my liking but not unbearable.
Stayed 1 night in Mar 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, check in and out is easy. Breakfast is good with lots of options and the rooms are big, open, and clean. I have 4 stars to the overall rating because the beds are very hard, the rest is a 5 star experience and we have stayed here multiple times. The great outweighs the bad bed.
Stayed 1 night in Mar 2024

4/10 Poor

Byron

Liked: Cleanliness
We booked a king bed room. We were not notified during check-in that they oversold the king bed rooms. I arrived at my room and found 2 queens. I called the front desk and told them I booked and paid for a king room and asked to move. They told me there was nothing they could do.
Stayed 1 night in Mar 2024

8/10 Good

Laetitia

Travelled with family
Liked: Staff & service, amenities
The pool area had a very strong chlorine odor. We had to leave the pool after 20 minutes because our eyes were stinging and watering. In addition, the breakfast was not good. The ‘hot’ items weren’t kept refilled and when they did come out they were wet powdered eggs and cold sausage. We switched to bagels, which were stale. On the other hand, the room was a good size and although there were a few children in the rooms around us, the walls were thick enough that we couldn’t hear them until they were in the hall.
Stayed 2 nights in Mar 2024

10/10 Excellent

C. Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out well
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Sherry, Etiwanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 1 night in Feb 2024

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk agent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dale, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kershdon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The wife and I stayed as part of an early Valentine’s Day. We had stayed here before and knew it was quite nice. It still was very well taken care of and the service and breakfast is a huge plus. We will continue to stay here until the quality or something changes.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Amenities
Breakfast could be improved. Coffee was very strong, no flavored creamer. Slim choice of fruits and muffins. Buffet could be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern design.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for fam
Great stay, welcoming staff, rooms are spacious with comfortable beds. Pool area and workout area were fantastic. Location was easy to get to and made access to Pocatello easy.
Stayed 1 night in Jan 2024

10/10 Excellent

Mitzi

Stayed 1 night in Jan 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay👍
At check in the staff was very friendly and throughout our stay every staff member was very friendly and make sure everything was great for us. Room was great and spacious. Everything was clean and beds where comfortable. We will be stay again for sure.
Stayed 1 night in Jan 2024