Pleasure Island Apart Hotels

"Yes, breakfast was"

"They do NOT offer a shuttle service to/ from the airport. I called from the airport and asked for one and the reply was “We don’t have a driver.” I asked at the front desk and received the same reply."

"Dirty outside and inside the room, everything inside the rooms is old they need an upgrade, lady in the front was very kind no complaints about that but the hotel needs an upgrade because everything is old and dirty."

"The room has cracks all over the walls. Staff was not available during a disturbance at 3 am. Elevator was out of service. You can tell the bathroom had mold on the ceiling they attempt to wipe away. Not sure how this place has high reviews. We will not be returning."

"BOTH of our tvs did not work. Despite them stating “someone” is coming out to fix it, no one came by on any day of our 3 night stay. They hand out a tip sheet noting no smoking within 25 feet of the building. The live-in manager smokes constantly right in front of the lobby door. There isn’t a moment when she is there that the lobby doesn’t smell like smoke. Upon our check in I asked her (to confirm) if this building was smoke free because I smell it. She stated yes and that she put out her cigarette when she saw us pull in. She is constantly smoking. The only reason that it wasnt too much of an issue is because besides the lobby, the building is open air. The dolly carts all have flat tires, her response was she already knew. They aren’t doing anything about that either. Other than stated above, the ease of coming in and out was nice, no issue with noise and staff was approachable. "

"Nice breakfast"

"We would stay here again. Loved the amenities. "

"The lady over the bar and restaurant was very rude. The coffee in the morning was always empty and no one around to ask for more. The pool was green. The trash was overflowing in the bins by the front doors. I will not stay here again. "

"The hotel was very clean and comfortable. Staff was very accommodating and friendly."