Playa Las Gatas Hotels, Zihuatanejo

"All great as usual. Victor pool waiter at the pool great. Victor and Arturo life guards great. Sergio at the beach great and Margarito great. "

"Beach is amazing, staff is very hard working and room was spacious and clean. We absolutely loved, Aldolfo, who was our server on the beach. His job is very demanding but he works super hard to keep everyone in his section happy and well hydrated. He spoke very good english which is difficult to find in the hotel. The commercial area across the street is awesome and offers really good shopping options and every restaurant that we went to had good food but not cheap. Negatives were, too many guests in the hotel so one could rarely get a lounger and pool was loaded with kids/families. The lineups at the restaurants could be very long and food was not great, so we started going across the street for food. There was very little storage space in the room - no drawers and only 5 hangers."

"Great service and hotel"

"Muy bien "

"All was excelent. Just little inconvinients en elevator"

"Excellent stay at Sunscape Dorado Pacífico Ixtapa! The facilities were very well maintained, the service was outstanding, the food was good, and the shows were enjoyable. The weather was beautiful, and the spa massages were excellent. I would especially like to recognize Emanuel, Luis, and Saúl, who provided exceptional service as waiters—always attentive, friendly, and professional. As feedback, I would suggest improving safety in the pool area with the water slides. The landing zone should have floating barriers or buoys, as people coming down the slides can accidentally hit others swimming below who are unaware. Additionally, on March 25, 2026, around 4:00 pm, at the pool with the two slides, I witnessed a concerning situation where a young child (around 5 years old) slipped into the pool and struggled while his mother was calling for help. The lifeguard nearby did not react or notice the situation, and the child was ultimately helped by his sibling. I believe lifeguards should be more attentive and proactive in ensuring guest safety. Overall, we had a wonderful experience and truly enjoyed our stay."

"no volvería "

"Very friendly staff."

"Food and drinks were over priced. The quality of the food did not support the high cost. No music or entertainment to bring people to the pool area. It’s not as much a resort but a glorified hotel room. Ver low key and boring. Won’t be back. "