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Aparthotel

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

3.5 star property

Photo gallery for Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers - Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue (Playa del Carmen)
Dining - Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue (Playa del Carmen)
Deluxe Apartment, 2 Bedrooms, Kitchen | Living area - Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue (Playa del Carmen)
Deluxe Apartment, 2 Bedrooms, Kitchen | Microwave - Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue (Playa del Carmen)
Property entrance - Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue (Playa del Carmen)
Mararena Condominios blends modern comfort with tropical charm in Playa del Carmen. Guests can unwind on the rooftop terrace or relax by the pool with sun loungers and umbrellas. The aparthotel's convenient location gets consistently positive reviews from past visitors.

Reviews

8.0 out of 10
Very good

Apart-hotel

2 bathroomsSleeps 672 sq m

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Barbecue
The current price is NZ$185
includes taxes & fees
22 Mar - 23 Mar

Add dates for prices

About this property

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

An outdoor pool, a rooftop terrace and express check-in are available at this aparthotel. Other amenities include barbecues. The apartment boasts a heated floor and offers free WiFi and a kitchen. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as 2 bathrooms and a dining area. Weekly housekeeping is available.
This aparthotel offers 10 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer (on request)
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near an outlet shopping centre
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual furnishings

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mararena Condominios Carmen
Mararena Condominios Aparthotel
Mararena Condominios Playa del Carmen
Mararena Condominios Aparthotel Playa del Carmen

About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, this aparthotel is in a shopping district. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
Av 10 norte Entre 20 y 22, Playa del Carmen, QROO, 77720

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.2 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    2 min walk - 0.2 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    6 min walk - 0.6 km
  • Central Square
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • McCarthy's Irish Pub
    3 min walk
  • Suerte De Churro
    2 min walk
  • BIO-natural
    2 min walk
  • Mu. Burgerhouse
    2 min walk
  • Uno Japanese Noodles
    2 min walk

Frequently asked questions

Does Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue on 22 Mar 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

This property doesn't offer parking.

What time is check-in at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue located?

Located in Downtown Playa del Carmen, this aparthotel is steps away from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue Reviews

Reviews

Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 27 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

8.0

Cleanliness

8.0

Amenities

7.8

Property conditions & facilities

Reviews

10/10 Excellent

Joseph Fellows

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was super helpful, area is great. It's close to the beach, food and grocery, and local culture.
Stayed 10 nights in Dec 2024

6/10 Okay

Avery

Liked: Communication
Disliked: Amenities
My friend and I stayed here for one week, our overall stay was adequate (I’d give it about 3.5/5) but I wouldn’t stay here for any longer than that. A lot of the amenities that we specifically booked for were not present. Though there is a kitchen, there is little to no cooking utensils to actually utilize the kitchen. Pictures are a bit misleading and not entirely accurate to the unit, futon is not sleep-able. So though it’s advertised as sleeps 6 it should really be more like 4. A lot of wear and tear to the unit, stains on sheets/curtain, towels. And we were initially only given 1 towel. There seemed to be no hot water, all our showers were done very cold, I’m not sure if this is something common for Mexico. Staff was great at welcoming us and communication via whats app. Housekeeping was also great, came in every second day and did end up giving us more towels. Pool was nice also, a lot of chairs but only 2 loungers. Elevator is also out of commission and this building has a lot of stairs.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent! Arlette was amazing!! Excellent hostess!! The best
Stayed 19 nights in Oct 2023

8/10 Good

YCELSO

Liked: Cleanliness, property conditions & facilities, communication
Located on 10 ave a plus, away from all the noise and traffic.
Stayed 6 nights in May 2023

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Problems that flow water is low, 1/3 toilets could flush
Stayed 7 nights in Jul 2025

8/10 Good

Laurence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location close to everything, clean apartment, rather spacious but the noise from a family below made it impossible to sleep.

6/10 Okay

Garth

Liked: Property conditions & facilities, communication
Good communication with property contact personal . Were helpful in rectifying initial concerns.
Stayed 7 nights in Mar 2023

4/10 Poor

Margaret

Disliked: Amenities, property conditions & facilities
In very poor condition. The "pool" is a joke. Its really just a tiled puddle, and missing a bunch of tiles. Great way to slice your foot open.
Stayed 4 nights in Feb 2023

2/10 Terrible

andres

Disliked: Cleanliness, room comfort, communication

Not the place if you have a car

Property is not kept clean and does not match anything close to the pictures on the listing. Listing shows parking available however there is LIMITED parking available. First come first park basis. We were not met at check in and were just given a code to access the door key. The key is an actual key that can be copied by anyone.
Stayed 8 nights in Jun 2023

2/10 Terrible

Diane

Liked: Listing accuracy
Disliked: Check-in, communication
The location was very handy for grocery shopping and a variety of places to eat..
Stayed 28 nights in Feb 2026

2/10 Terrible

Sabrina

Disliked: Room comfort, communication
On a passe deux jours
Stayed 2 nights in Nov 2025

8/10 Good

Dulce Maria

Liked: Cleanliness, room comfort, communication

Mar arena

La propiedad estaba muy limpia, muy cómodo y confortable, el aire funciona perfectamente aunque lo usamos muy poco porque se mantenia fresco el lugar, lo unico que me hubiera gustado son almohadas mas suaves pero en general todo me gusto mucho, muy buena ubicacion esta cerca la quinta avenida, soriana ,farmacias, restaurantes
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria Aida Jimenez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Servicio muy bueno, el cuarto está increíble
Stayed 8 nights in Jul 2025

10/10 Excellent

Alessandro de Atocha

Liked: Cleanliness, amenities, property conditions & facilities
Disfrute mucho mi estancia en el departamento , definitivamente volvería … el plus es la ubicación ya que estás a unos pasos de la quinta avenida.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities
Muy bonito todo
Stayed 2 nights in Apr 2025

2/10 Terrible

JORGE HARO

Disliked: Cleanliness, property conditions & facilities, communication
La Propiedad en general descuidada, estuve 12 días y solo de ver la alberca no dan ganas de usarla, vecinos del mismo edificio molestos con fiesta todas las noches entre ruidos y olor a marihuana, el propietario no contesta al menos que te tengas que ir de la propiedad, sinceramente no lo recomiendo
Stayed 11 nights in Sep 2024

4/10 Poor

Aldo Andrés

Disliked: Cleanliness, property conditions & facilities, communication
Las fotografías que tienen publicadas seguramente son de cuando era un edificio nuevo, nada que ver, el area de la alberca esta desecho, ademas de muy sucio. En general el edificio tiene un mal mantenimiento, el elevador solo funciona para subir a algunos pisos y no para bajar, yo iba con bebe con carriola y con 2 adultos mayores es algo super importante. El departamente aun que si es el de las fotos, estaba muy sucio y todo se sentia muy viejo ,las almohadas olian mal. Me gusto la ubicacion, pero las condiciones de limpieza y mantenimiento son malas.
Stayed 4 nights in Sep 2024

8/10 Good

Berenise Meneses

Liked: Cleanliness, communication
No me gustó que no fueron a cerrar una ventana qué se atoro
Stayed 4 nights in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy agusto y confortable
Stayed 3 nights in Mar 2024

10/10 Excellent

Leobardo Antonio Gómez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Buen espacio para hospedarse. Solo me costó un poco de trabajo contactar a la recepción. Además, la alberca es poco profunda y pequeña pero para los menores está muy bien
Stayed 3 nights in Nov 2023

10/10 Excellent

Eymi

Liked: Cleanliness, property conditions & facilities, communication
Todo súper bien, fácil acceso a todo
Stayed 2 nights in Nov 2023

10/10 Excellent

Itzel Izamar

Liked: Cleanliness, room comfort, communication
Excelente condominio con magnífica gestión por su Dirección, con un personal muy atento y servicial, con una ubicación envidiable, habitación cómoda y con todo tipo de detalles, hotel muy recomendable y al que si duda volveremos. Precio y calidad van de la mano. Excepcional experiencia.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación cerca de la 5 ave y tiendas y restaurantes y para descansar muy bien fue perfecto para mi familia 👍
Stayed 5 nights in Jun 2023

8/10 Good

OSCAR

Liked: Amenities, property conditions & facilities, communication
El sillon tiene una gran mancha, y la regadera le falta la manija fuera de eso esta bastante bien
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Recomendado!!!

Muy buen lugar para pasar tus dias ya que esta muy bien ubicado todo super cerca y lugar tranquilo en general todo muy bien, volveria a quedarme ahi
Stayed 5 nights in Jun 2022