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Grand Mayan

Property class: 4

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Close to Cirque du Soleil Boutique at Vidanta Riviera Maya, Grand Mayan provides 3 coffee shops/cafes, dry cleaning/laundry services and 4 bars. Indulge in a deep-tissue massage at Brio, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Yoga classes are offered at the 24-hour health club; the property also has a hot tub. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Room options

View all photos for Family Studio Suite

Family Studio Suite | Terrace/patio

Family Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen is home to Grand Mayan. Travellers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at El Rey Polo Country Club or Mario Villanueva Madrid. Visit our Playa del Carmen travel guide
Map
C. Federal Cancun Playa del Carmen Km.52, Playa del Carmen, QROO, 77710

What's nearby

  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    12 min drive - 6.3 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    27 min drive - 25.0 km
  • Nicklaus Design Golf Course
    16 min walk - 1.4 km
  • Playa Paraiso Golf Course
    19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    5 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    36 min drive

Restaurants

  • Alberca - Pool - Bar
    14 min drive
  • La Laguna
    8 min drive
  • Star Café
    7 min drive
  • La Fuente -Lobby Bar
    7 min drive
  • El Mar Y Tierra
    7 min drive

About this property

Grand Mayan

  • Upscale hotel near Cirque du Soleil Boutique at Vidanta Riviera Maya
  • At Grand Mayan, you can look forward to 3 coffee shops/cafes, dry cleaning/laundry services and 4 bars. Indulge in a deep-tissue massage at Brio, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Yoga classes are offered at the 24-hour health club; the property also has a hot tub. Stay connected with free in-room WiFi.
  • Additional perks include:
    • 4 outdoor pools
    • Tour/ticket information, concierge services and luggage storage
  • Room features
  • All guest rooms at Grand Mayan have comforts, such as private indoor hot tubs and private plunge pools, as well as perks, such as furnished balconies and laptop-friendly workspaces.
  • Extra amenities include:
    • Wardrobes/cupboards and separate sitting areas
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Private plunge pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • Private plunge pool

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Mayan have a pool?

Yes, this property has 4 outdoor pools.

Is Grand Mayan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mayan?

This property doesn't offer parking.

What time is check-in at Grand Mayan?

Check-in start time: 4:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mayan?

Checkout is at 10:00 AM.

Where is Grand Mayan located?

Situated in Playa del Carmen, this spa hotel is within 2 miles (3 km) of Nicklaus Design Golf Course, Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya. Paradise Beach is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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