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Reviews of Days Inn & Suites by Wyndham Pigeon Forge

2 out of 5
Days Inn & Suites by Wyndham Pigeon Forge
3206 Parkway, Pigeon Forge, TN

Reviews

6.4
Rating 10 - Excellent. 193 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 199 out of 1001 reviews" "
Rating 4 - Poor. 186 out of 1001 reviews" "
Rating 2 - Terrible. 164 out of 1001 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Md. Arifur

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024

6/10 Okay

Joel

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was not aware and was not informed that the property was under construction/being renovated. The outside had large power equipment blocking the front entrance. We had to walk under a huge lift to get in the front door. There were large boxes with what appeared to be the new furniture and/or fixtures sitting along the sidewalks. Our room had just been completed apparently. It had a no hair dryer, missing parts on the coffee maker, the tv didn't work. Let's just say we were very disappointed and we won't be staying there again. May not choose Days Inn again anywhere.
Stayed 2 nights in Apr 2024

4/10 Poor

Bob

Travelled with partner
Disliked: Staff & service, property conditions & facilities
we were put in the worst part of the motel. the side of the motel was piled material for remodeling. the other side was neat like a motel should be. no breakfast as advertise.
Stayed 1 night in May 2024

4/10 Poor

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel had nothing stated. No hair dryer. No bulbs in lamps. One TV station. No coffee pot. No ice tub. No cups in bathroom. No shelving in shower for soaps. Checked out early and wouldn’t issue refund
Stayed 3 nights in Apr 2024

2/10 Terrible

anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room … dirty towels , sheets , no light in room , no secure chain on door , door wasn’t secured dirty toilet bowl and no where to park
Stayed 2 nights in Apr 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room we had was great but because it was in construction it was not finished. No refrigerator no microwave
Stayed 3 nights in Apr 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With it being the Rod Run there really wasn’t any parking
Stayed 1 night in Apr 2024

6/10 Okay

Sherrie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was under construction. Contractractors were talking and being loud outside our room at 4am. Pretty sure they were staying in the room above us because the stomping was so loud we could'nt hear our tv. After being on the road for 12 hours we didn't need that. Went to take showers, and they had those soap and shampoo dispensers mounted on the wall. Both were empty. The place sounded good and looked good in the pictures. Looks were deceiving for us.
Stayed 1 night in Mar 2024

6/10 Okay

Chrystal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is under construction and it wasn’t on website that renovation was going on A lot of banging Gave us an occupied room and had to switch us
Stayed 3 nights in Apr 2024

4/10 Poor

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
This motel especially our room was badly in need of maintenance. Water damage everywhere. No toilet paper in the room . Drywall unfinished patches. The chain lock on the door was broken.
Stayed 1 night in Apr 2024

4/10 Poor

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under remodeling and the rooms are in poor condition
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night time staff and manager was awsome
Stayed 1 night in Mar 2024

4/10 Poor

linda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No breakfast. When we checked in, they told us breakfast hours. Then told in morning, no breakfast!☹️
Stayed 1 night in Mar 2024

4/10 Poor

Kiera

Travelled with partner
Disliked: Amenities, property conditions & facilities
Lights did not work in the bathroom or above the vanity outside of the bathroom. Only half of the outlets worked in the room. The room was very clean.
Stayed 1 night in Feb 2024

4/10 Poor

Katelynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

James and Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a putrid smell in that was unbearable. The toilet, sink ans floors were dirty. I just checked out of the property. There was no way I could sleep there. I wasted $300.
Stayed 1 night in Feb 2024

6/10 Okay

Marcus

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There are doing remolding and also when we laid down in the bed the head board fell off the wall
Stayed 1 night in Feb 2024

2/10 Terrible

Roberto C

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incompetent desk help. Had trouble understanding accent. I checked out around 7 AM and asked where the free breakfast was, since it was advertised on Orbitz as being included. The desk clerk replied that there would be no breakfast today because the people providing breakfast were not showing up because of bad weather. WHAT?! The outdoor temperature was in the low 40s and the ground was wet due to light rain last night, but it was not raining this morning. I am VERY disappointed in this hotel, MAKING LAME EXCUSES for not providing what was promised. There was a lot of flooding in the parking lot due to lack of drainage/pavement not sloped, so you have to walk through puddles, getting your wheeled baggage wet. Parking lot lighting is poor at best as well. I will NOT be staying at this hotel again. Orbitz should remove it from their listings!
Stayed 1 night in Feb 2024

4/10 Poor

linda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Was not as clean as previous stays.

6/10 Okay

Adelia

Travelled with family, Travelled with group
Liked: Amenities
Very loud on main road, some construction was going on but it wasn’t unbearable. Room itself was decent, not overly nice, but cheapest in the area.
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Priya Patel. on 18 Jan 2024
Hello Robert !"Thank you so much for your fantastic rating of 8 out of 10! We're thrilled to hear that you had a positive experience. If there's anything specific you particularly enjoyed or if there are areas where we can further enhance your experience next time, please let us know. Your feedback is valuable to us, and we look forward to welcoming you back for an even better experience in the future!"Warm Regards,

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed in 3 star hotels before, and I don’t know if this would even qualify as a 2 star hotel. The chain for the door was broken off. There were stains on the bedskirt. The bathtub had pieces of the finish broken off (if that is the correct term) in multiple areas. The shower head was disgusting. There were weird stains on the bathroom walls. Also, the floor (not carpeted, did not feel clean.
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Jan 2024
We sincerely apologize for the disappointing experience during your stay. Your comfort is our priority, and we're actively addressing issues raised. Renovations are underway to enhance overall quality. We value your feedback and hope for the opportunity to welcome you back, showcasing improvements for a more enjoyable stay. Thank you for your understanding.

6/10 Okay

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Desk on 18 Jan 2024
Hi Kenneth, Hope you are well!"Thank you for sharing your feedback with us. We appreciate your input and would love to understand more about your experience. If there are specific areas where we can improve or if you have additional comments, please feel free to share. Your satisfaction is our priority, and we hope to welcome you back for an even better experience in the future."

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It desperately needs updated. Peeling enamel on bathubs, chipped counter tops, it was extremely dusty. The free breakfast was decent enough if you got there early enough, if not you had frozen sausage patties. The location is perfect for allowing you to walk to attractions.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and the staff was always very nice
Stayed 2 nights in Dec 2023
Response from Front Desk on 18 Jan 2024
Hie Marva,"We're thrilled to hear that you found our hotel very clean, and we appreciate your kind words about our friendly staff. Providing a clean and welcoming environment is our commitment, and we look forward to serving you with the same level of excellence during your future stays. Thank you for your positive feedback!"

2/10 Terrible

arlene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was a total of 4 days and our room never got cleaned nor were to bed changed. the beds have a strange smell. The shower was very dirty especially the air vent, severely dirty covered with dusk. Beds & pillows are super old and not comfortable. Disappointed with the stay and was forced to stay as per surrounding hotels had no vacancy due to the holiday
Stayed 4 nights in Dec 2023

6/10 Okay

tree

Liked: Cleanliness, staff & service
It was fine, but the chair in the room was very uncomfortable and the go karts across the street were very loud until 11 pm.
Stayed 4 nights in Dec 2023

2/10 Terrible

Mike

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fair deal
decent stay for the price, parking leaves much to be desired.
Stayed 1 night in Dec 2023

8/10 Good

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

MICHAEL

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Nathaniel

Stayed 1 night in Dec 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a limited area for you to park in if you drive a full sized vehicle. 2 of the lights in our room didn’t work. The bath tub had stuff in the bottom of it. There were loose potato chips around the AC unit. Our floor was full of dirt. But the door locked and the heat worked so I guess that is a positive.
Stayed 1 night in Dec 2023

6/10 Okay

William

Disliked: Property conditions & facilities
The property is very dated and there is a lot of deferred maintenance. There was mold above the toilet and shower area and above the sink area. There was a trip hazard between the bed and dressing area where the flooring is sticking up. The paint was flaking off the ceiling above the room entrance door. The outside trash cans were overflowing. Two of the three days we were there, there was no breakfast. We were told the breakfast staff did not show up. The highlight of our stay was the heat worked well in the room and the shower had hot water and a good shower head.
Stayed 3 nights in Dec 2023

6/10 Okay

Susan

Stayed 3 nights in Dec 2023
Response from Priya on 18 Jan 2024
Hey Susan!Thank you for choosing Days Inn for your stay, and for taking the time to provide your feedback. We're pleased to hear that you had aspects of your stay that you enjoyed.Your rating of 3 out of 5 is important to us, and we'd love to learn more about your experience. If there are specific areas where we can improve or if there's anything that didn't meet your expectations, please don't hesitate to share. We are committed to ensuring our guests have a wonderful stay, and your input helps us achieve that.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,

4/10 Poor

Caleb

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs
My wife and I got a room 109 at this place when we first got there it were mold all over the ceiling and the tub was so nasty like someone had poured dirt in the tub, my wife was tired so she laid on down but woke up later itching all over, it was full of bed bugs on both beds we didn't see them at first. And we reported to the front desk because we had to checkout and go to another hotel.Please don't stay there because of they is so nasty. Unless you like sleeping with bed bugs
nasty tub
mold on ceiling
bites from the bed bugs
bed bug
Stayed 3 nights in Dec 2023

8/10 Good

Margretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Dec 2023

10/10 Excellent

Todd

Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay… filthy
Have to be shown 4 rooms before we found one with a toilet seat in the bathroom. Poo on the floor… vomit on the side of a bed… untiture broken… drawers missing… dirty walls dirty plugs… socks black on the bottom from walking on the floors… ac unit rusted and sputtering… fowl smell coming from it…tv is grainy like foggy to watch. Phones don’t work… chain locks broken off… dinks dirty… open towls to have black crinkled hairs in them…. Guests were getting their rooms keyed to other ppl. Was woke at 1:30 am to 2 girls trying to walk in… luckily for them they didn’t make it in the room… then the front desk called to wake the entire room up but we cudnt hear,on the broken phone… so she came to the door to wake us up ALLLL the way… for their stupid mistake. Staff is yucky… health board should do SOMETHING.
Spit up down side on nightstand and on the floor
Sticky quid on nightstand
Headboard broken nails sticking out
Chain lock broken… hole n door.. was someone shooting at the door
Stayed 2 nights in Dec 2023

8/10 Good

Gerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid motel for the weekend
Solid weekend stay. Wouldnt call it luxury and it was a little outdated, not a problem for us though. No bugs, clean room. We were out doing things from morning to night so only really there to sleep. Trolly stop is right beside the motel but during warmer times it's so close to so many things you could walk. Breakfast was a good selection and there was a lady refilling and keeping the food area clean the whole time.
Stayed 2 nights in Dec 2023

4/10 Poor

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! To start with, they had to move us rooms because the lights didn’t work in the first room they gave us, the girl at the front desk asked us if “we had to be moved rooms”, obviously yes, it’s pitch black in there. The second room they put us in wasn’t much better, but it was late and we’re hours from home and we didn’t have any other options in our price range so we had to stay. The place is extremely dirty, you couldn’t walk on the floors barefoot, it would leave your feet black and you could feel all the dirt on the floor. The walls were missing paint and very badly patched in multiple spots. There was hair in the shower and the shower wall was cracked in multiple spots. The bed sheets and blanket were stained all the pieces. We had no towels given to us at first. The mini fridge and microwave were absolutely horrendous. The “elevator” sounded like it was about to fall apart. There is no “fitness room” like they claim. Half the doors are missing the numbers on them. It was an all around rough experience. Would not recommend to anyone. The only “good” thing about our room, was there was no bugs and we were close to everything.
Stayed 2 nights in Dec 2023

4/10 Poor

crystal

Disliked: Cleanliness, property conditions & facilities
Nasty smell
The smell in the room was horrible. We had to get air freshners to help tolerate it
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
This hotel used to be nice but it has went downhill terribly. The toilet clogged up the first time we used it. The roof was also leaking from someone using the jacuzzi in the room above us. It was so bad that we checked out early and found a different hotel.
Stayed 3 nights in Dec 2023