Top Hotels Near Pigeon Forge Factory Outlet Mall in Pigeon Forge from NZ$140

"First off I know it will be an automated respinse to this review. DO NOT LET THE PICTURES FOOL YOU! The rooms are completely run down, the pool looks nothing like that its definitely time to do some work to it chunks missing from the steps of the lazy river. The hot tub was not working the indoor pool was ice cold. I received 2 messages stating the outdoor pool was ready. It was empty an needs renovation. Out of 4 elevators 1 works. The breakfast was mediocre. The halls are torn apart in places the hot water wasnt hot. The air went out in our room I had to stand there at the desk after telling it was out for him to call someone. The hotel is a 2 at best. Its musty and the rooms are definitely not up to date. The property is in a decent location if they would just take pride in the property an fix the issues they have. "

"Room was dirty: stains on blankets, sheets, and towels. Staff: tall guy around the pull area would allow something one day and change his mind the next. Indoor pool is over crowded. "

"Crazy good breakfast! They also give you for coupons for drinks if you eat at the dinner buffet. Nice room, comfortable bed. Would stay again."

"The rooms are very clean and smell fresh! "

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"The hotel lobby is beautiful! Everything was clean and rooms were great. Breakfast was okay- your standard hotel breakfast. Lots of buses coming through so breakfast was packed and a wait but the staff handled it well. We all expected the pool to be much bigger considering the size of the hotel- not ideal for families with Littles and a packed pool- just made it overwhelming. Would be a great place for bigger and older groups though. "

"Hotel is nice and walking distance to a lot of attractions and restaurants"

"Very impressed with hospitality and service"

"Trash in rooms doors between rooms was just duct tape and paint could easily be opened from other side and staff was ruse and unhelpful when confronted about it"