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Accommodation By Willow Brook Lodge

2.5 star property
Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs

Choose dates to view prices

Located near LeConte Center at Pigeon Forge, Willow Brook Lodge offers a retreat for all travelers. Guests can fish nearby or relax in two spa tubs after exploring. The lodge features a welcoming lobby fireplace, free WiFi, and laundry facilities, with highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is NZ$183
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4

View all photos for Room

Room

Room

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Balcony or patio
Fireplace
Private indoor hot tub
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2021
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Pigeon Forge, TN

What's nearby

  • LeConte Center at Pigeon Forge - 5 min walk - 0.4 km
  • The Ripken Experience - Pigeon Forge - 15 min walk - 1.3 km
  • Old Mill - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km
  • Titanic Museum - 4 min drive - 3.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪Reagan's House of Pancakes - ‬11 min walk
  • ‪JT Hannah's Kitchen - ‬6 min walk

About this property

Accommodation By Willow Brook Lodge

Hotel remodelled in 2021 and located near LeConte Center at Pigeon Forge
Located close to Island at Pigeon Forge and The Ripken Experience - Pigeon Forge, Accommodation By Willow Brook Lodge provides free continental breakfast, laundry facilities and a fireplace in reception. Active travellers can enjoy fishing at this hotel. For some rest and relaxation, visit the 2 hot tubs. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A vending machine, a TV in reception and a 24-hour front desk
  • A nature reserve, coffee/tea in reception and a water dispenser
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 156 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • LED light bulbs, fridges and microwaves

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Best Western Plaza Inn

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9.0 out of 10, Wonderful, 2,031 reviews
The price is NZ$176
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

Does Accommodation By Willow Brook Lodge have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 11:00 PM.

How much does it cost to stay at Accommodation By Willow Brook Lodge?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Accommodation By Willow Brook Lodge on 17 Nov 2025 start from NZ$183.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Accommodation By Willow Brook Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Accommodation By Willow Brook Lodge?

Self-parking is free at this property.

What time is check-in at Accommodation By Willow Brook Lodge?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Accommodation By Willow Brook Lodge?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Accommodation By Willow Brook Lodge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill. Island at Pigeon Forge and The Ripken Experience - Pigeon Forge are also within 1 mi (2 km).

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Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1011 reviews
Rating 8 - Good. 233 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 28 out of 1011 reviews
Rating 2 - Terrible. 15 out of 1011 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Willow Brook many times. It is always super clean, courteous staff, buildings and grounds well kept. Conveniently located to both Pigeon Forge and Gatlinburg attractions. Highly recommended.
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was so friendly. The outside pool was enjoyable we didn’t make it to the indoor pool because we only stayed 2 nights but was pleased with the option incase we got rained out of outdoor activities. Will definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay and was very convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great place I would love to go back to and stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was spacious and clean air was cold and shower was hot. Walking distance to many attractions dining and shopping. Will definitely stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, which is huge! However, the television was tore up and the matress was bad on one side. Other than that it was great and would recommend for the location and price. Plus the staff were wonderful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great my kids loved the pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice my grandson loved the pool
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Very clean & easy to find, right on the strip & close to many places to eat. You could walk there faster than driving bc of the traffic. The kids loved the pool!
Stayed 1 night in Jun 2025

10/10 Excellent

KATHLEEN

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and clean.
Stayed 6 nights in Jun 2025

6/10 Okay

Brooke

Liked: Staff & service, amenities, property conditions & facilities
The inside pool and hot tub need some attention other than that it was a great experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charina

I like pool area for kids
Stayed 1 night in Jun 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Grandkids loved the pool with slide. Breakfast was very good. Staff was very nice. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor and outdoor pool and hot tub was a bonus, kids loved it! This is right on the strip in pigeon forge and easy access to everything!!! Room was great very clean and bed was awesome
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, always accommodating staff. Pool was always clean and room was amazing for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
the price was great the people were Fantastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay!! Perfectly located close to everything & we loved the balcony. Very clean & nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willowbrook is always our go to spot in Pigeon Forge! Always clean, property is safe to walk around, even at night. Staff are friendly and helpful!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful room

This is a lovely property. I really enjoyed my in room hot tub.
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek in the back of the property was beautiful. The water slide was nice, and the pool was very clean. Friendly staff. I would recommend someone to stay there.
Stayed 2 nights in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Outside pool with slide was great and staff were very nice. Breakfast was average but free. "Average" seemed to be the perspective for most everything else.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there was gospel music that was playing and the breakfast was wonderful. It was such a wonderful place to bring kids there.
Stayed 1 night in May 2025

10/10 Excellent

Mellisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here every year for the last 5 years and sometimes come multiple times a year. We absolutely love it all around! The only complaint i would say from this last time was the biscuits at breakfast were a little over done both days but everything else was so amazing so we didn’t make it a big deal of course!
Stayed 2 nights in Jul 2025