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Very nice hotel and seemed pretty new. The only issue was at breakfast, the one staff member seemed overwhelmed. Even early in the morning, there were no forks and several of the food items ran out without being replenished. Otherwise, it was a nice stay.
The first room had an issue with the heater and the staff quickly relocated us to a nice room that was quiet. I would stay here again.
Michele
Stayed 2 nights in Apr 2024
4/10 Poor
Greg
Travelled with partner
8 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Very noisy, large children’s group running in hallways in evening and making a lot of noise, couple in hallway having a loud discussion at 2:30 am in morning. Need walk-in showers for seniors that can’t lift leg over bathtub for shower. Time to lighten color in rooms—browns darken it. See you are going to blue carpet squares which will brighten. Should have been more control on the youth group running the hallways and abusing the elevators.
The most disappointment part of the stay was that the big slide was not working and the pool was very cold. Our kids love to swim, but they did not want to swim in the cold water. Our room was also dirty and the window was cracked. Yes, we were still charged full price for the stay.
The hotel was overall great. The staff was friendly and helpful. The breakfast was one of the best I've seen from a hotel. My kids enjoyed the pool area and we were thankful that it wasn't very deep. The hotel must have been replacing mattresses however, they were everywhere in the lobby and in hallways. Our room had a fry and some other trash still on the floor. But other than those few things, it was a good stay.