Top Hotels Near Phuket Elephant Sanctuary in Pa Klok from NZ$44

"Very slow front desk service and poor response to guest needs. The room lacked basic supplies such as bottled water and face towels, and repeated calls to request them were unsuccessful. English communication and service efficiency need improvement. Check-in also took much longer than expected. I would only stay here again if necessary for a nearby family gathering. "

"For a nice hotel, they were pretty stingy with the water and other advertised features that were not quite as expected. Transportation to and from the airport for example was not included despite this having been one of the selling features during booking. Beautiful view, good activities at the resort, nice staff. Food options coild be improved. "

"Rooms were really nice the staff was very accommodating always offering to take you around, And everyone always greeted you with a smile. Property was always clean and professional maintained. "

"Clean spacious "

"The staff was really nice and helpful. The room was nice and modern but abit small. Just a shame that the water quality was poor."

"The waiters and waitresses were just amazing! So kind, so smart, so enjoyable. They made us feel so welcome and special. The hotel itself is beyond amazing! It's design and decor are beyond unbelievable. Even walking down the hallway to our room is an enjoyable experience. Como Point Yamu delighted us every day. There were so many details to take in and enjoy. Thank you so much for having us!"

"Clean rooms, nice hotel, staff was extremely nice & helpful. They made out stay enjoyable. I would stay there again if I go back."

"The restaurant was not very good for the buffet breakfast or the lunch there. Breakfast was not very varied and every "hot" food except soup was actually cold every day, which is not safe. For lunch, they got 3 out of 4 items ordered incorrect. We tried to ask the front desk questions about shopping and activities, but they did not speak enough English to help and I only speak about 30 Thai phrases so we just researched on Google. our room was full of drain flies. Literally hundreds of flies, every day. We told the front desk immediately and they didn't do anything or move us. Every day we killed at least 50, every morning they were in the bathroom, shower, on the bedding and in the curtains. Housekeeping didn't even clean up all the dead flies daily. The bed is the hardest mattress I've ever encountered, even after years of Asia travels. There were no options for anything else or a topper."

"Room was extremely filthy. The couch and sheets had stains all over it and the floor was rusty and sticky. The bathroom was dirty and smelled like pee. There were bugs crawling as well. When I brought it up to reception she told me that there was no housekeeping on site until the next day and apologized. Of course I left because there’s no way I’ll stay through the night in such conditions. They offered no refund or compensation for their lack of service."