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Windmill Suites Surprise, Ascend Hotel Collection

2.5 star property
Suburban Surprise hotel in Surprise Original Townsite with free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Windmill Suites Surprise, Ascend Hotel Collection

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking
Lobby
Suite, 1 King Bed, Sofa, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
The price is NZ$189
includes taxes & fees
13 Oct - 14 Oct
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Surprise, an IHG Hotel
Pool
Hot tub
Breakfast included
Parking included
9.4 out of 10, Exceptional, (1003)
The price is NZ$221
includes taxes & fees
29 Sept - 30 Sept
Holiday Inn Express Surprise, an IHG Hotel

About the area

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 6 min drive
  • Peoria Sports Complex - 10 min drive
  • Luke Air Force Base - 14 min drive
  • State Farm Stadium - 16 min drive
  • Desert Diamond Arena - 16 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise, Ascend Hotel Collection

Hotel near Surprise Stadium
Located close to Uptown Alley, Windmill Suites Surprise, Ascend Hotel Collection provides free full breakfast, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and smoke-free property
  • A lift, luggage storage and a TV in reception
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 126 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise, Ascend Hotel Collection Hotel
Windmill Suites Surprise, Ascend Hotel Collection Surprise
Windmill Suites Surprise an Ascend Hotel Collection Member
Windmill Suites Surprise, Ascend Hotel Collection Hotel Surprise

Frequently asked questions

Does Windmill Suites Surprise, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Windmill Suites Surprise, Ascend Hotel Collection?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise, Ascend Hotel Collection on 13 Oct 2024 start from NZ$189.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windmill Suites Surprise, Ascend Hotel Collection pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 18 kg per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Windmill Suites Surprise, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Windmill Suites Surprise, Ascend Hotel Collection?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise, Ascend Hotel Collection?

Checkout is at 11 AM.

Where is Windmill Suites Surprise, Ascend Hotel Collection located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

Windmill Suites Surprise, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1007 reviews" "
Rating 8 - Good. 252 out of 1007 reviews" "
Rating 6 - Okay. 114 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 26 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay and has become my preferred hotel when visiting AZ. The rooms are clean, breakfast is great with a variety of options. What I did notice is that the front desk may need additional staff. There was 1 staff member, while she was efficient and professional she needed help especially during check out.
Stayed 2 nights in Sep 2024

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
As I said earlier, the breakfast, property location, cleanliness, quietness, parking and staff were all excellent for my needs. The only thing I didn't like about the services, was the Wi-Fi. It was not stable, and would go up and down constantly, I couldn't get any work done without using my cell phone as a hotspot. Other than that, my stay was great. If they could fix the wifi, I would stay there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Sep 2024

8/10 Good

Vernon, Portland

Liked: Cleanliness
Definitely a solid hotel. Great bang for buck
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Holes is good . Staff is average
Stayed 2 nights in Sep 2024

10/10 Excellent

kayla

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this property. Everything was great and I will be staying with them again
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and rooms very nice and clean
Stayed 2 nights in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
Nice beds and bedding. Clean and a nice pool.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristian

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Carissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel was clean, beds were comfortable but the room designs were not good. The sliding barn door was detaching from the wall, the fridge was hard to close (you had to lift it up to close)….just seemed poorly designed and cheap. I would not recommend staying here with a family. Maybe as a couple.
Stayed 2 nights in Aug 2024

6/10 Okay

jolene

Business traveller
Wifi was unreliable. Bath towels are tiny. Breakfast is subpar. Terrible coffee. Furniture and carpets are dated
Stayed 3 nights in Aug 2024

6/10 Okay

Afham

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all around
Stayed 2 nights in May 2024

10/10 Excellent

Brianda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and good breakfast!!
Stayed 2 nights in Jun 2024

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always select Windmill whenever we go to the valley.
Stayed 2 nights in Aug 2024

10/10 Excellent

John, Canonsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient in Surprise. The room was nice and the hot breakfast is good.
Stayed 5 nights in Jul 2024

10/10 Excellent

nico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for rhe price . Rooms are clean and well kept. Staff is friendly and pool was great. Stayed 2 nights and had a good time and breakfast was free which i didn't expect
Stayed 2 nights in Aug 2024

10/10 Excellent

Lizzy Amara

Stayed 1 night in Aug 2024

10/10 Excellent

Lizzy Amara

Travelled with family and small children
Liked: Amenities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 5 nights in Jul 2024

6/10 Okay

Adam

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with this hotel, clean and convenient, but getting old, and a bit run down. Most of the staff is friendly, but the breakfast is non impressive. But it is there, and has some food value I’m sure. Fitness room opens at 7, too late for us early risers !
Stayed 4 nights in Aug 2024

6/10 Okay

eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very load party going on in main common area. Very load music. Very load until after 10 PM you could hear the music through out over half the building structure
Stayed 1 night in Aug 2024