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Overview of Hotel Tempe/Phoenix Airport InnSuites at the Mall

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Featured image
Outdoor pool
Outdoor pool
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains

Hotel Tempe/Phoenix Airport InnSuites at the Mall

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Social distancing

Explore the area

    Popular LocationArizona Mills Mall5 min walk
    Popular LocationLEGOLAND Discovery Center Arizona13 min walk
    Popular LocationOasis Water Park13 min walk
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)10 min drive

Choose dates to view prices

Executive Suite, 1 King Bed with Sofa bed

No guest room rating
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

4/5 guest room rating
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

3.8/5 guest room rating
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Single Room

No guest room rating
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

No guest room rating
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About this area

Tempe

In the business district, Hotel Tempe/Phoenix Airport InnSuites at the Mall is in an area with good airport proximity and shopping. Arizona Mills Mall and Mill Avenue District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and Rawhide Western Town. Check out an event or a game at Diablo Stadium, and consider making time for Big Surf, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.
Popular Location

What's nearby

  • Arizona Mills Mall - 5 min walk
  • Sea Life Aquarium - 12 min walk
  • LEGOLAND Discovery Center Arizona - 13 min walk
  • Oasis Water Park - 13 min walk
  • Arizona State University - 14 min drive

Getting around

  • 9th Street Station - 7 min drive
  • Sky Harbor International Airport (PHX) - 10 min drive

Restaurants

  • Joe's Crab Shack - 4 min walk
  • Denny's - 5 min walk
  • Aunt Chilada's - 7 min walk
  • Garcia's Mexican Restaurant - 9 min walk
  • Poliberto's - 10 min walk

About this property

Hotel Tempe/Phoenix Airport InnSuites at the Mall

3-star hotel, walk to Arizona Mills Mall
Timezone: America/Phoenix With a stay at Hotel Tempe/Phoenix Airport InnSuites at the Mall in Tempe, you'll be in the business district, a 5-minute walk from Arizona Mills Mall and a 5-minute drive from Diablo Stadium. This hotel is 6.3 mi (10.2 km) from Arizona State University and 6.7 mi (10.7 km) from Phoenix Zoo. Make yourself at home in one of the 160 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Take advantage of the hotel's room service (during limited hours). Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Tempe? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Hotel Tempe/Phoenix Airport InnSuites at the Mall offers 160 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in October 2017.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (1500 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Renovated guest rooms – October 2017

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10.00 per accommodation, per night
Dogs and cats welcome
2 per room (up to 20 lbs/9 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Smoking rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 10.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in smoking rooms only (surcharges apply and can be found in the Fees section), guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Tempe Phoenix Airport InnSuites Mall
InnSuites
InnSuites Hotel
Tempe Phoenix Airport InnSuites Mall
Hotel Tempe/Phoenix Airport InnSuites Mall
Hotel Tempe/Phoenix InnSuites Mall
Tempe/Phoenix Airport InnSuites Mall
Tempe/Phoenix InnSuites Mall
Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel
Hotel Tempe/Phoenix Airport InnSuites at the Mall Tempe
Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel Tempe

Frequently asked questions

3.3
Rating 5 - Excellent. 386 out of 1608 reviews
5 - Excellent 24%
Rating 4 - Good. 464 out of 1608 reviews
4 - Good 29%
Rating 3 - Okay. 310 out of 1608 reviews
3 - Okay 19%
Rating 2 - Poor. 205 out of 1608 reviews
2 - Poor 13%
Rating 1 - Terrible. 243 out of 1608 reviews
1 - Terrible 15%

3.4/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Decent stay
overall it was a good stay. Quiet and hotel staff practiced social distancing. Room was not clean but after spending $10 at dollar store for cleaning items and doing it myself it was a lot more comfortable. They did give me a discount for one night because the hot water wasn't working, which sucked. However the discount made up for it.
Stayed 6 nights in Nov 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff very friendly and I loved everything about my stay.
Stayed 4 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2020