In-room safe, individually decorated, individually furnished, desk

Reviews of Inn at Villanova University

3.5 out of 5
Inn at Villanova University
601 County Line Rd, Wayne, PA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 167 out of 203 reviews" "
Rating 8 - Good. 24 out of 203 reviews" "
Rating 6 - Okay. 6 out of 203 reviews" "
Rating 4 - Poor. 3 out of 203 reviews" "
Rating 2 - Terrible. 3 out of 203 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well-run hotel in a large natural park.
Stayed 1 night in Apr 2024

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to villanova university; convenient; clean and well kept. Very clean inside corridors and room.
Stayed 1 night in Apr 2024
Response from Guest Supervisor on 2 May 2024
We are so happy to hear you enjoyed your stay with us! We pride ourselves on our cleanliness and I will be sure to pass that on to the team. Thank you so much for taking the time to fill out our survey, we hope you will think of us on your future visits to the area!

10/10 Excellent

Nancy

Travelled with family
Fabulous! Beautiful grounds. Great staff. Highest ratings!
Stayed 1 night in Apr 2024
Response from Guest Supervisor on 29 Apr 2024
We are so happy to hear you enjoyed your experience! Thank you so much for taking the time to fill out our survey, we look forward to seeing you again for your future visit to the area

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Apr 2024
Response from Guest Supervisor on 26 Apr 2024
Thank you so much for taking the time to fill out our survey. We appreciate the kind review and hope you will think of us for your future visits to the area

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice shower. Pillows lumpy. No decent restaurant, very limited snack shop with limited hours. Espresso coffees were awful, beans were stale and not even espresso beans judging from the color. For the price, there was nothing to lift the experience above a basic motel that would have cost half the price. A complimentary continental breakfast would have been nice instead of the egg/sausage/cheese sandwich which was dried out on a large Kaiser roll without butter or other condiment, basically unseasoned and inedible, for which I was charged approx $7.00. Would not stay here again.
Stayed 2 nights in Apr 2024
Response from Dir of Rms on 10 Apr 2024
Hi Mary, So sorry your stay wasn't a pleasant experience. We appreciate the feedback. The food and beverage team is looking into the freshness of the items you mentioned and they will make appropriate changes. f your travels bring you back to the area, we hope that you will give us another try! Thank you for your review. Safe travels!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the area quite clean all around a good place. Would definitely recommend using this hotel for future visits
Stayed 3 nights in Apr 2024
Response from Dir of Rms on 10 Apr 2024
Hi Charles. Glad you enjoyed your time at The Inn. Definitely agree that we have a quiet location but so much to see; do and taste nearby! Thanks for posting about your stay!

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Service was good
Stayed 1 night in Apr 2024
Response from Dir of Rms on 10 Apr 2024
Hello Sofia, We are delighted that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff. Good facility. Quiet. Clean
Stayed 1 night in Apr 2024
Response from Guest Supervisor on 3 Apr 2024
Thank you so much for leaving such kind words. We really appreciate you taking the time to fill out our survey. We hope you will think of us the next time you visit the area!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent, welcoming staff.
Stayed 1 night in Mar 2024
Response from Guest Supervisor on 26 Mar 2024
Thank you so much for taking the time to answer our Survey. We appreciate your kind words and our staff will be happy to hear them! We hope you think of us on your next visit to the area.

10/10 Excellent

maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Supervisor on 17 Mar 2024
Thank you so much for taking our survey, we appreciate you taking the time and hope you will think of us for your future visits to the area!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Supervisor on 26 Mar 2024
Thank you so much for filling out our survey we appreciate you taking the time and hope you will think of us on your future visit to the area

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and beverage options throughout the day. Small and quiet facility run well. Clean and also an accomodating staff.
Stayed 2 nights in Feb 2024
Response from Guest Supervisor on 26 Feb 2024
We appreciate the kind words! Thank you for taking the time to fill out our survey, we look forward to next stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and convenience to school
Stayed 1 night in Feb 2024
Response from Guest Supervisor on 22 Feb 2024
Thank you so much for the kind words! We appreciate you taking the time to fill out our survey and look forward to your next stay with us!

8/10 Good

Sharon, New York

Travelled with family, Travelled with partner
Liked: Amenities
Excellent location and proximity to the campus and loved our balcony.
Stayed 1 night in Feb 2024
Response from Guest Supervisor on 22 Feb 2024
We appreciate you taking the time to fill out our survey and hope you think of us for your future visits.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accomodating
Stayed 2 nights in Feb 2024
Response from Guest Supervisor on 22 Feb 2024
Thank you so much for filling out our survey we appreciate you taking the time leave such kind words and hope you'll think of us on your next visit to the area.

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely Inn with great views of their beautiful garden… even in winter! Nice snack bar and close to Villanova. Clean and affordable.
Stayed 1 night in Feb 2024
Response from Guest Supervisor on 22 Feb 2024
We are so happy you enjoyed your stay with us! We appreciate you taking the time to fill our survey and look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Supervisor on 9 Feb 2024
Thank you so much for taking the time to fill out our survey, we appreciate the feedback and hope you think of us on your next visit to the area!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfort
The king room was lovely, clean and comfortable. My only tiny complaint was that they could provide a stronger coffee option for the Keurig machine! 😉☕
Stayed 1 night in Feb 2024
Response from Guest Supervisor on 3 Feb 2024
Thank you so much for taking the time to fill out our survey, we appreciate you providing us with feedback, and we are going to look at additional coffee options for the room!

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wanted to stay there and finally did it. It was a good as we hoped. The only tiny issue is we couldn't figure out how to turn off light built into headboard and had to call front desk. Switch was on night stand just not really obvious. We're planning to stay there again!!!
Stayed 1 night in Jan 2024
Response from Guest Supervisor on 22 Jan 2024
Thank you for taking the time to fill out our survey we appreciate the kind words and are happy you were able to make it! We are looking forward to your next stay with us!

4/10 Poor

Diane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Supervisor on 19 Dec 2023
Thank you for leaving the review for us. We appreciate you taking the time to fill out our survey and look forward to making your next visit a great one!

10/10 Excellent

Adita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff, conveniently located!
Stayed 1 night in Dec 2023
Response from DirofRms on 2 Jan 2024
Hello Adita! Thank you for taking the time to post your experience at The Inn at Villanova!We are delighted that your stay was enjoyable.

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was beautiful. Really nice rooms. The TV was nice. The cafe had free coffee but the breakfast sandwiches were a bit pricey. They didn't have a bathtub only a shower. There were no sidewalks so we couldn't walk anywhere. You needed to take an Uber if you wanted to go anywhere. We took a train to get there so we didn't have a vehicle.
Stayed 2 nights in Dec 2023
Response from Guest Supervisor on 13 Dec 2023
We appreciate you taking the time to fill out our survey. Thank you so much for the kind review and we will be sure to pass your notes to the kitchen!

10/10 Excellent

Jennifer L.

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 2 nights in Nov 2023
Response from Director of Rooms on 7 Dec 2023
Hello Jennifer! Thanks for posting your review. Glad you felt your trip was "worth it"! Hope to see you again!

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Director of Rooms on 29 Nov 2023
Hi Peter!Glad you had an enjoyable visit. Hope to see you again soon. Thanks for completing the review.

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
An incredibly beautiful property. Serene. Spacious.
Stayed 1 night in Nov 2023
Response from Director of Rooms on 29 Nov 2023
Hi Timothy! Thanks for rating The Inn at Villanova so highly.We are thrilled that you enjoyed your stay!

10/10 Excellent

Sandra

Stayed 1 night in Nov 2023
Response from Guest Supervisor on 19 Dec 2023
Thank you for taking the time to fill out our survey, we appreciate your feedback and look forward to your next visit!!!

10/10 Excellent

Robert

Stayed 3 nights in Nov 2023
Response from Director of Rooms on 7 Dec 2023
Hello Robert, Thank you for posting your rating for The Inn at Villanova. We hope that you will return and that your fellow travellers will take your advice to experience our hotel.

10/10 Excellent

Matt

Stayed 1 night in Oct 2023
Response from Director of Rooms on 2 Nov 2023
Hi Matt! Thanks for the great review! So glad you had an enjoyable stay! Hope you are planning a return trip soon!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight with my college girl
Very nice, clean, quiet hotel!
Stayed 1 night in Oct 2023
Response from Director of Rooms on 27 Oct 2023
Hello Donna! Thanks for completing the survey regarding your experience at The Inn at Villanova. We hope you will stay with us on your next visit to "your college girl"!!

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Guest Supervisor on 20 Oct 2023
Thank you for taking the time to fill out our survey.We appreciate the feedback and look forward to your next visit!

2/10 Terrible

Shmuel

Stayed 1 night in Oct 2023
Response from Guest Supervisor on 19 Oct 2023
We appreciate you taking the time to fill out our survey. We are sorry you didn't enjoy our experience and hope that you will think of us for your future visits.

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and the rooms we’re comfortable
Stayed 1 night in Oct 2023
Response from Guest Supervisor on 16 Oct 2023
We are happy you enjoyed your stay with us!We appreciate you taking the time to fill out our survey and look forward to your next visit to the area!

10/10 Excellent

marvin

Stayed 1 night in Oct 2023
Response from Guest Supervisor on 8 Nov 2023
Thank you so much for the kind review! We appreciate you taking the time to fill out our survey and look forward to your future visit!

10/10 Excellent

Michael

Stayed 2 nights in Sep 2023
Response from Guest Supervisor on 4 Oct 2023
Thank you for taking the time to fill out our survey. We appreciate the feedback and look forward to your next visit!

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location. The room was very clean and the staff was extremely helpful. I would highly recommend this hotel to anyone traveling for work or just leisure.
Stayed 3 nights in Sep 2023
Response from Guest Supervisor on 4 Oct 2023
Thank you so much for great review! We really appreciate you taking the time to fill out our survey and I'll be sure to pass the kind words to our staff here!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific all around option for the school.
Stayed 1 night in Sep 2023
Response from Guest Supervisor on 30 Sept 2023
We're so happy you enjoyed your stay with us. We hope you think of us for you next visit!

10/10 Excellent

Frances

Travelled with family, Travelled with partner
Liked: Amenities
Very comfortable stay. European style experience. Calm, clean, lovely surroundings.
Stayed 2 nights in Sep 2023
Response from Director of Rooms on 26 Sept 2023
Hello Frances, We appreciate your fantastic review and we are delighted that were able to enjoy both the guest room and surrounding tranquility of the gardens.

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were stellar. No coffee maker in the room. The room was luxurious and had a refrigerator with a freezer. There was a door to a patio with tables and chairs. The expresso machine was broken in the cafeteria. Regular coffee was good. There is a library and a gym.
Stayed 1 night in Sep 2023
Response from Director of Rooms on 26 Sept 2023
HI Christine! We are happy that you enjoyed the staff members interaction. Thanks for sharing some of the details of your visit. Please come stay with us the next time your travels bring you to the area.

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Director of Rooms on 26 Sept 2023
Hi Katharine! Thank you for rating us a 5!We hope you will return in the near future for another great stay!

8/10 Good

Christina

Stayed 1 night in Sep 2023
Response from Guest Supervisor on 16 Oct 2023
We appreciate you taking the time to fill out our survey and look forward to your next visit

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, well run. Very convenient location.
Stayed 1 night in Sep 2023
Response from Director of Rooms on 26 Sept 2023
Hello Scott! We are delighted that you had a pleasant stay. Thanks for sharing your experience with Expedia.

10/10 Excellent

Kate

Travelled with family, Business traveller
The friendliest staff ever!
Stayed 1 night in Sep 2023
Response from Director of Rooms on 26 Sept 2023
Hello Kate! Wow! Thanks for letting us know that our staff was friendly. Glad you felt welcome. Hope to see you again!

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very convenient in and out.
Stayed 1 night in Sep 2023
Response from Director of Rooms on 26 Sept 2023
Hi Scott, Thanks for filling out the review. We are so glad you had an enjoyable stay!

10/10 Excellent

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful, friendly and helpful staff. Great service.
Stayed 2 nights in Sep 2023
Response from Guest Supervisor on 19 Sept 2023
Such kind words! Thank you for taking the time to fill out our survey, we look forward to you next visit to our area!

10/10 Excellent

Ayres

Stayed 1 night in Aug 2023
Response from Guest Supervisor on 19 Sept 2023
Thank you so much for the kind review, we're glad you enjoyed your stay and look forward to your future visit!

10/10 Excellent

Ailsa Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. I had a large room with a king size bed, a balcony with a view of the bucolic grounds and everything was top notch, from the mattress, tv, plush bathrobe, washroom and toiletries. Staff was super friendly and efficient. Would have liked to have had a latte in the cafe but the machine wasn’t working. Other than that, my stay was excellent. Super close drive to downtown Wayne and great restaurants. Would stay here again in an instant.
Stayed 3 nights in Sep 2023
Response from Director of Rooms on 8 Sept 2023
Thank you Alisa for your review. We are delighted that your stay was so enjoyable! When are you coming back? We hope soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Some construction in parking lot going on. GPS did not lead me to the main entrance but a back way into the property.
Stayed 1 night in Sep 2023
Response from Director of Rooms on 7 Sept 2023
Hello Elizabeth. Thanks for the great review. Construction/renovations of The Carriage house will be complete soon. Looking forward for you to make a return visit.

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2023
Response from Guest Supervisor on 30 Sept 2023
Thank you for taking the time to fill out our survey, we appreciate the great review and look forward to your future stays!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home
Stayed 2 nights in Sep 2023
Response from Guest Supervisor on 6 Sept 2023
We appreciate you taking the time to fill out our survey and we are especially happy to have made it your home away from home! We look forward to your next visit!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with attentive staff. Thank you to Andrew at the front desk, tall Andrew, for making sure we received all of our packages we had delivered to the hotel. He went well above and beyond to make us feel like we were an important guest, not just another person with a key-card. We plan on visiting this area on a regular basis and will always check to see if there is availability before looking at any other property. Oh, and the rooms are a larger size not the new style tiny rooms you typically get.
Stayed 3 nights in Aug 2023
Response from Guest Supervisor on 6 Sept 2023
We're so happy you enjoyed your stay with us! I'll be sure to pass on the kind words to my team especially Andrew. Thank you so much for taking the time to fill out our survey and we look forward to your next visit!