I had a great stay at this hotel. Everything was perfect. The only issue was using laundry that destroyed two of my T-shirts. Otherwise everything was perfect’
I had a great stay at this hotel. Everything was perfect. The only issue was using laundry that destroyed two of my T-shirts. Otherwise everything was perfect’
samira
Reviewed September 29, 2026Reviewed September 29, 2026
This property was in a beautiful garden setting with a picturesque view of the mountains and only a short walk from the middle of town. The host was brilliant , they had a wonderfull hot spa and sauna looking into the mountains and garden and the restaurant and staff were fabulous. I can’t wait to go back!!
This property was in a beautiful garden setting with a picturesque view of the mountains and only a short walk from the middle of town. The host was brilliant , they had a wonderfull hot spa and sauna looking into the mountains and garden and the restaurant and staff were fabulous. I can’t wait to go back!!
Nice room and the hotel is in a great location. Only complaint is that the shower was cold. Talked to reception and they had ran out of gas. They replaced the gas cylinder but it was still cold.
Nice room and the hotel is in a great location. Only complaint is that the shower was cold. Talked to reception and they had ran out of gas. They replaced the gas cylinder but it was still cold.
The room was spacious and extremely clean. The staff are super professional, friendly and went above and beyond making my stay so smooth sailing. Couldn’t recommend this hotel more! Absolutely loved my stay
The room was spacious and extremely clean. The staff are super professional, friendly and went above and beyond making my stay so smooth sailing. Couldn’t recommend this hotel more! Absolutely loved my stay
Anne-Marie
Reviewed February 28, 2026Reviewed February 28, 2026
Off the beaten track is this well maintained property, but it’s literally not walkable to anywhere convenient. The lobby is amazing, the staff are super helpful. The grounds are beautiful and even had Alpacas that we could pet. We had the river view suites which was stunning and the in-room jacuzzi was well used, as was the wood fireplace! Super comfortable bed and the toilet even had a separate bidet:). The food was ok but breakfast was plentiful. Given the local elections there was a ban on...
Off the beaten track is this well maintained property, but it’s literally not walkable to anywhere convenient. The lobby is amazing, the staff are super helpful. The grounds are beautiful and even had Alpacas that we could pet. We had the river view suites which was stunning and the in-room jacuzzi was well used, as was the wood fireplace! Super comfortable bed and the toilet even had a separate bidet:). The food was ok but breakfast was plentiful. Given the local elections there was a ban on...
My sister and I stayed here the first time back in 2014, and when were heading to Cusco again it was a no brainer to stay here. It is well located, only a 15-10minute walk to the Plaza de Armas.
We stayed in two different rooms (either side of our trip to Machu Picchu), both were a good size, and very clean. The room had an in room safe which was great.
They have a good buffet breakfast with plenty of options and it starts nice and early which is very convenient for early morning train...
My sister and I stayed here the first time back in 2014, and when were heading to Cusco again it was a no brainer to stay here. It is well located, only a 15-10minute walk to the Plaza de Armas.
We stayed in two different rooms (either side of our trip to Machu Picchu), both were a good size, and very clean. The room had an in room safe which was great.
They have a good buffet breakfast with plenty of options and it starts nice and early which is very convenient for early morning train...
Melinda
Reviewed December 13, 2018Reviewed December 13, 2018
The location is very central and the room was spacious with a large, firm bed which was very comfortable. All staff, including room keepers, were very polite and friendly.
The location is very central and the room was spacious with a large, firm bed which was very comfortable. All staff, including room keepers, were very polite and friendly.
The hotel's location is quite good, and breakfast is available (although I didn't get to eat breakfast for three days, they provided me with a meal box each time). The hotel staff were all very friendly and always greeted me with a smile. My only complaint is that the bath towels were quite old and should be replaced.
The hotel's location is quite good, and breakfast is available (although I didn't get to eat breakfast for three days, they provided me with a meal box each time). The hotel staff were all very friendly and always greeted me with a smile. My only complaint is that the bath towels were quite old and should be replaced.
Well run hotel, accommodating and polite staff. Very good included buffet breakfast -could improve the coffee.
Sunrise view over the Lake is always breathtaking.
Overall a very good choice, probably the best in town. Quite good value. Restaurant served quality meals at a fair price.
Well run hotel, accommodating and polite staff. Very good included buffet breakfast -could improve the coffee.
Sunrise view over the Lake is always breathtaking.
Overall a very good choice, probably the best in town. Quite good value. Restaurant served quality meals at a fair price.