"Everything was good/ great, the swipe cards and the elevators reduced my experience.
Swipe cards were unreliable in the elevators, at least one elevator out of service daily, all three broken down for 2 1/2 hours at dinner time, with me stuck on floor 10 making me seriously late to a dinner meeting.
Swipe cards only worked occasionally to enter my room, up to 3minutes of repetitive trying before entry was granted.
Fix this and I would have rated 4.5 - 5 Stars"