Meeting facility

Reviews of InterContinental Perth City Centre, an IHG Hotel

5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 409 reviews" "
Rating 8 - Good. 83 out of 409 reviews" "
Rating 6 - Okay. 14 out of 409 reviews" "
Rating 4 - Poor. 10 out of 409 reviews" "
Rating 2 - Terrible. 6 out of 409 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautifully furnished and designed. Loved the buffet breakfast and the rooftop / atrium bar!!
Stayed 3 nights in Mar 2024
Response from Guest Relations on 8 Apr 2024
Thank you for your kind feedback David. Pleased to hear you enjoyed our food and beverage outlets and look forward to welcoming you back again soon.

10/10 Excellent

Moses

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights. Room was spacious and clean with good amenities. Good location within Perth CBD, with several good shopping and eating options, including the hotel’s restaurant (Ascua), in its vicinity. Loved the breakfast too. They served quality food, even though the spread was not big. Children aged 6 and below eat for free. I also loved the service provided by the hotel staff. They always served with a friendly smile.
Stayed 3 nights in Mar 2024
Response from Guest Relations on 8 Apr 2024
Thank you Moses. We appreciate your feedback. Great to hear you experienced Ascua during your stay, it's certainly a special place to dine. I will be sure to pass on your comments to our team. Thank you again and hope to welcome you back again soon.

8/10 Good

Phil

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Kaz

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Folpmer Houwert - Director of Rooms on 19 Feb 2024
Dear Kaz, thank you for rating your recent stay. I am sorry to note that you rated it poorly. However, without more details, it is hard for us to know where we may have failed you or where we can improve. We take great pride in the service we deliver and would therefore love to learn more about your stay. Can you please contact us to provide more detail? We look forward to hearing from you. Kind regards, Folpmer Houwert

10/10 Excellent

Heloise

Travelled with family
Fabulous
Stayed 1 night in Feb 2024
Response from Folpmer Houwert - Director of Rooms on 11 Feb 2024
Dear Heloise, thank you for rating your recent stay with us. It appears that you had a great experience and we look forward to seeing you again soon. Kind regards, Folpmer Houwert

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Folpmer Houwert - Director of Rooms on 6 Feb 2024
Dear Robert, thank you for rating your stay with us. We are thrilled to note that you had a great experience and we hope we can welcome you back again soon. Kind regards, Folpmer Houwert

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Folpmer Houwert - Director of Rooms on 27 Jan 2024
Dear Ebony, thank you for leaving us a rating on your recent stay. We are delighted to note that you had a great stay and we look forward to welcoming you back soon. Kind regards, Folpmer Houwert

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, staff were excellent and very accomodating. Great location.
Stayed 2 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 27 Jan 2024
Dear Anthony, thank you for kind words following your recent stay. We are thrilled you had such an enjoyable stay and we look forward to seeing you again soon. Kind regards, Folpmer Houwert

8/10 Good

Wilson Chung-Yin

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 21 Jan 2024
Hi Wilson Chung-Yin, thank you for rating your recent stay with us. It appears you had a great stay and we look forward to seeing you again, aiming to make it a 5 out of 5 stay! Kind regards, Folpmer Houwert

2/10 Terrible

Damian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Folpmer Houwert - Director of Rooms on 18 Jan 2024
Dear Damian, thank you for your rating and review. I believe you have sent an email also, detailing your concerns and we are investigating this. If this is not you, please let us know and please provide more detail around your concerns, so we can adequately reply. Kind regards, Folpmer Houwert

10/10 Excellent

Norikazu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 9 Jan 2024
Dear Norikazu, thank you for your positive rating. We are delighted you had a great experience at our hotel and we hope to welcome you back again soon.Kind regards, Folpmer Houwert

2/10 Terrible

Yoshiya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024
Response from Folpmer Houwert - Director of Rooms on 9 Jan 2024
Dear Yoshiya, thank you for rating your recent stay. It is a shame to see such a low rating, but without context it is impossible to know where we may have missed the mark. If you can provide us with details around your stay, it will be much appreciated. We look forward to hearing from you. Kind regards, Folpmer Houwert

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed many times and never been disappointed
Stayed 2 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 9 Jan 2024
Dear Robyn, thank you for rating your recent stay so highly and for leaving a supporting comment. It is wonderful to note that we have been able to consistently deliver a great experience for you. Long may it continue! We look forward to seeing you again soon! Kind regards, Folpmer Houwert

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 9 Jan 2024
Dear Angela, thank you for leaving us a rating for your recent stay with our hotel, which seems to have been a great experience for you. We look forward to welcoming you back again soon! Kind regards, Folpmer Houwert

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 2 night's over Christmas period 2023.We have stayed in many hotels in WA and this for us was by far the best. Friendly helpful staff, rooms very clean, bed comfortable, bathroom excellent would recommend. We will always stay when in Perth
Stayed 2 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 3 Jan 2024
Dear Sue, thank you for choosing to stay with us and for sharing your positive experience. We are delighted that you had such a great stay over the Christmas period and we look forward to welcoming you back again. Happy New Year!! Kind regards, Folpmer Houwert

10/10 Excellent

Valentina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing hotel, close proximity to everything. Staff are wonderful. We had the best time. Thank you Intercontinental. We’ll be back.
Stayed 1 night in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 22 Dec 2023
Dear Valentina, thank you for leaving such a great review and for rating your stay so highly. We are thrilled that you had a wonderful experience with us and we look forward to welcoming you back soon! Kind regards, Folpmer Houwert

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful.lovely stay close to everything.
Stayed 3 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 18 Dec 2023
Dear Patricia, thank you for rating your stay with us. We are pleased that you had such a positive experience and that you appreciated our staff and the hotel's location. We look forward to welcoming you back again soon! Kind regards, Folpmer Houwert

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Poor house keeping
Great location, great food, great service etc but terrible housekeeping reminiscent of a 3 star hotel
Stayed 7 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 17 Dec 2023
Dear Eddie, thank you for making the time and effort to review your recent stay. We have a fantastic housekeeping team and pride ourselves on the cleanliness of our rooms. It would therefore be good to understand the challenges you experienced during your stay, so we can address these. Can you please message or contact our team? Kind regards, Folpmer Houwert

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 4 nights in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 10 Dec 2023
Dear Christine, thank you for rating your recent stay; it is nice to see you had a great stay. We hope to welcome you back again soon. Kind regards, Folpmer Houwert

10/10 Excellent

John

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The InterContinental Perth City Centre is a beautiful hotel with great staff and facilities. The beds are super comfortable and to rooms are beautiful with everything you need. Property is located in a great location with lots of shops, restaurants and everything else. We will definitely be back. 10/10 guys, and thank you once again for a beautiful stay.
Stayed 1 night in Dec 2023
Response from Folpmer Houwert - Director of Rooms on 6 Dec 2023
Hi John, thank you for taking the time to provide feedback on your recent stay. It is wonderful to note that you had such a great experience and that you rated it so highly. We look forward to seeing you again soon. Kind regards, Folpmer Houwert

10/10 Excellent

Wong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and new.
Stayed 5 nights in Nov 2023
Response from Folpmer Houwert - Director of Rooms on 4 Dec 2023
Dear Wong, thank you for taking the time to rate your recent stay. It is great to see that you had a 5-star experience. We hope to welcome you back again soon! Kind regards, Folpmer Houwert

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, terrific ambience, attractive amenities. All up a great hotel!
Stayed 6 nights in Nov 2023
Response from Folpmer Houwert - Director of Rooms on 19 Nov 2023
Dear John, thank you for taking the time to review and rate your experience. We are delighted to see that you enjoyed your stay at our hotel. We look forward to having you stay with us again soon. Kind regards, Folpmer Houwert - Director of Rooms

10/10 Excellent

Parvis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Folpmer Houwert - Director of Rooms on 16 Nov 2023
Dear Parvis, thank you for rating your stay so highly! We are delighted you enjoyed your stay and we look forward to welcoming you back!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and restaurant had grest foid!
Stayed 1 night in Nov 2023
Response from Folpmer Houwert - Director of Rooms on 12 Nov 2023
Dear Vicki, thank you for leaving us great review and rating. It is wonderful to note that you rate your stay so highly and we look forward to welcoming you back soon. Kind regards,

10/10 Excellent

Irene

Stayed 3 nights in Oct 2023
Response from Folpmer Houwert - Director of Rooms on 29 Oct 2023
Hi Irene, thank you for rating your recent stay so highly; it is wonderful to see that you had such a great time. We hope to see you again soon!

8/10 Good

Grahame

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The smallest king room I have come across. Should really be a single bed room ! Clean and well maintained. Good shower and bathroom. Excellent wine bar area on level 1. Even better Tapas restaurant on ground floor. No pool. Short walk to shops. Friendly and helpful staff. Overall an expensive hotel.
Stayed 3 nights in Oct 2023
Response from Folpmer Houwert - Director of Rooms on 20 Oct 2023
Dear Grahame, thank you for your feedback and for sharing your experience. It appears that you had a great stay. For your next stay, we would be more than happy to help you select a room that better suits your requirements. As to our pricing, this is dynamic, depending on different factors, such as time of year and overall demand, as is the case for most hotels. We certainly look forward to welcome you back again.

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but storage lacking
We stayed in a King Premium Corner Room. Could not fault the service, staff were lovely. The room was modern with all the bells and whistles, but storage was lacking, particularly for bedside tables.
Stayed 4 nights in Oct 2023
Response from Folpmer Houwert - Director of Rooms on 16 Oct 2023
Dear Annette, thank you for taking the time to write a review and to provide a rating for your recent stay. We are delighted you had such a great stay and thank you for calling out our team and their service, and for your room lay-out feedback. We look forward to welcoming you back soon.

10/10 Excellent

Kerryn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The decor and layout of the room was fantastic. Faultless service. Cheerful and pleasant staff. A most enjoyable stay.
Stayed 2 nights in Oct 2023
Response from Folpmer Houwert - Director of Rooms on 13 Oct 2023
Dear Kerryn,Thank you for taking the time to review your recent experience and for leaving such a lovely review. It is wonderful to learn that you had such a great experience and that you felt so well looked after. We hope to welcome you back again soon!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and very helpful 👍
Stayed 4 nights in Oct 2023
Response from Folpmer Houwert - Director of Rooms on 9 Oct 2023
Hi Peter, thank you for leaving your positive review and for calling out the friendliness and helpfulness of our staff. It is great to know that you had a great stay and we look forward to welcoming you back again soon! Kind regards, Folpmer Houwert

10/10 Excellent

Mon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff was very friendly and helpful. Club lounge was excellent. The only thing I wish they had was a swimming pool.
Stayed 1 night in Oct 2023
Response from Folpmer Houwert - Director of Rooms on 7 Oct 2023
Hi Mon, thank you for providing such positive feedback about your recent stay and for rating it so highly. A swimming pool certainly would be nice for a Perth Summer. Hopefully we can welcome you back again soon!

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 3 Oct 2023
Hi Paul, thank you for leaving a great score after your recent stay. It is wonderful to see that you had a great experience and we hope to see you again soon.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy check-in, perfect CBD location, extremely comfortable bed and pillows. Early check-out and wake-up call went smoothly, and the reception staff already had a taxi waiting for me to the airport.
Stayed 1 night in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 1 Oct 2023
Dear Tim, thank you for making the time and effort to leave a review of your recent stay. We are pleased you had such an enjoyable stay and we wish you well on your onward travels. Hopefully we will have another chance to look after you soon.

10/10 Excellent

GLENN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a delight, a lovely bathroom and bedroom. The tea and coffee facilities were great. The breakfast was exceptional, as was the service. Overall a great experience.
Stayed 1 night in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 30 Sept 2023
Hi GLENN, thank you for writing this lovely review. We are thrilled to note that it was such a great stay for you and look forward to welcoming you back soon!

10/10 Excellent

Bryce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, it was that good i've signed up to the membership. This hotel and all the others around the world will be the only one i stay at.
Stayed 2 nights in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 13 Oct 2023
Dear Bryce, thank you for taking the time to review your recent stay and for your glowing review. We are delighted to welcome you as a member, but more importantly, we are thrilled you had such an enjoyable stay. We look forward to welcoming you back again soon!

8/10 Good

Stacey

Stayed 1 night in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 20 Sept 2023
Hi Stacey, thank you for taking the time to review. It looks like you had a great stay. We look forward to seeing you again soon. Kind regards, Folpmer Houwert

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed and overall very nice
Stayed 1 night in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 14 Sept 2023
Hi Nicole, thank you for leaving a review and for rating your recent experience with us. We are delighted you had an enjoyable stay and look forward to welcoming you back soon!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 10 Sept 2023
Hi Mark, thank you for providing this great rating. It is pleasing that you had such a pleasant stay. We look forward to welcoming you back soon. Kind regards, Folpmer Houwert

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corner room was stunning. Very spacious rooms!
Stayed 1 night in Sep 2023
Response from Folpmer Houwert - Director of Rooms on 3 Sept 2023
Hi Ryan, thank you for your the rating and the comments. We are thrilled you had such an enjoyable stay and hope to welcome you back soon!

6/10 Okay

Chia Li

Stayed 2 nights in Aug 2023
Response from Folpmer Houwert - Director of Rooms on 30 Aug 2023
Hi Chia Li, thank you for rating your recent experience. It appears we left some room for improvement, but it's hard to know where that is without any comment. We would like to learn more about your experience, if you are comfortable sharing this with us. Alternatively, please provide more detail ahead of your next booking, so we can ensure you receive the experience we pride ourselves for delivering. We look forward to welcoming you back soon. Kind regards, Folpmer

8/10 Good

Ryan

Stayed 1 night in Aug 2023
Response from Folpmer Houwert - Director of Rooms on 14 Sept 2023
Hi Ryan, thank you for rating your recent stay. It appears you had a great stay and we hope to welcome you back again soon.

10/10 Excellent

Derek, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 23 Jul 2023
Dear Derek, thank you for taking the time to rate your recent stay. It is fantastic to note that you had a great stay and that you enjoyed our hotel's location. We hope to see you again soon. Kind regards, Folpmer Houwert

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for my city stay. Room felt a little “dusty” in general
Stayed 1 night in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 23 Jul 2023
Dear Adam, thank you for taking the time to provide feedback on your recent stay; it looks to have been a good experience. We take great pride in the cleanliness of our rooms, so it is disappointing to note that you felt the room was a little dusty. We will review with our team, to ensure the highest standards of cleaning remain met. We hope to welcome you back again soon. Kind regards, Folpmer Houwert

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 16 Aug 2023
Hi John, thank you for leaving a rating of your recent stay. We hope to see you again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a wonderful stay at the Intercontinental Perth City Centre this week. All of the staff were fantastic and the hotel's location is great. We would definitely stay there again when in Perth.
Stayed 4 nights in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 23 Jul 2023
Dear James, thank you for leaving this wonderful review. We are delighted your family and you had such an enjoyable stay and we look forward to welcoming you back soon! Kind regards, Folpmer Houwert

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend staycation
Excellent hotel, clean and stylish, great location . All the staff from reception to the Club lounge were fantastic, brilliant service. Probably the best Club Lounge in Perth
Stayed 1 night in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 17 Jul 2023
Dear C, thank you for leaving your wonderful review. It is fantastic to note that you had a great stay and that you enjoyed our facilities. We look forward to welcoming you again soon! Kind regards, Folpmer Houwert

10/10 Excellent

Chee Wee, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The fabulous people running the property are a unique team of professionals that truly provides excellent service to their hotel guest. Throughout our 10 nights and 11 days of stay, we are amazed by their constant warm greetings and asking if there is anything they can do to make our stay even more comfortable. We felt very pampered and will certainly make this property our VIP (Very Important Property) to stay in whenever we are in Perth.
Stayed 10 nights in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 17 Jul 2023
Dear Chee Wee, thank you for taking the time to leave your glowing review. We are delighted you had such an enjoyable stay and that you valued our teams' efforts. We certainly look forward to welcoming you back to your VIP. Kind regards, Folpmer Houwert

10/10 Excellent

wayne

Stayed 1 night in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 6 Aug 2023
Hi wayne,Thank you rating your stay so highly. We are thrilled you had a great time and look forward to welcoming you back soon.

10/10 Excellent

Stratford

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, very efficient and enjoyable stay
Stayed 1 night in Jul 2023
Response from Peipei on 15 Jul 2023
Dear Stratford, thank you for your feedback on your recent stay with a positive rating . We are so pleased we were able to help you to a pleasant stay and look forward to welcoming you back soon.

8/10 Good

Paul

Stayed 2 nights in Feb 2023
Response from Folpmer Houwert - Director of Rooms on 6 Aug 2023
Hi Paul, Thank you for taking the time to review your recent stay. We look forward to seeing you again soon.

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from Folpmer Houwert - Director of Rooms on 6 Aug 2023
Hi Daniel,Thank you for taking the time to rate your recent stay. It is wonderful to note that it was a great experience. See you again soon!