Holiday Homes in Pentre

"It!s a good location, ample parking for 2 cars easily. Upstairs clean, beds good, comfortable, bathroom is lovely and a downstairs shower too, both tiled beautifully. The downstairs needs a bit of TLC to be honest. Kitchen had that greasy smell, cupboards need attention, doors etc, some bits falling off about the place, so a bit tired. Pool table is pretty battered but we mananaged a few games. There is a blocked drain outside which was spilling onto drive, so thats needs a good clearing , but...

"Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service!"