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Reviews of Tru By Hilton Pensacola Airport Medical Center

2.5 out of 5
Tru By Hilton Pensacola Airport Medical Center
5109 Bayou Blvd, Pensacola, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 101 reviews" "
Rating 8 - Good. 8 out of 101 reviews" "
Rating 6 - Okay. 4 out of 101 reviews" "
Rating 4 - Poor. 3 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were outstanding, morning breakfast was delicious, overhaul of update looked really good minus some small details in room but nothing that would impact your stay.
Stayed 1 night in May 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint was that we arrived at the property at 6pm. No one at the front desk. Waited 20 minutes, standing at desk, still no one. I thought I would would call and maybe someone would come to answer the phone. Nope. Another 5 minutes, and a guy walked up on his cell phone from outside. I thought to myself, "Oh, maybe its a guest on the phone with an issue or maybe his supervisor..." Nope. He was on the phone with hus significant other. I was already irritated so I just handed him my ID and credit card and he finally hung up to hand me the key card and tell me whem breakfast was. Other than that, very clean, quiet, and the girl that checked me out the next morning was fantastic. Very pleasant and professional.
Stayed 1 night in May 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Manager on duty on 24 May 2024
Dear Brett, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! The hotel was clean and they were very helpful.
Stayed 1 night in May 2024
Response from Manager on duty on 12 May 2024
Dear John, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Douglas, pompano beach

Liked: Cleanliness, staff & service, property conditions & facilities
New property and close to the mall and airport
Stayed 1 night in Apr 2024
Response from Manager on duty on 3 May 2024
Dear Douglas, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

Emily

Stayed 2 nights in Apr 2024
Response from Manager on duty on 21 May 2024
Dear Emily, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

10/10 Excellent

Larry

Liked: Cleanliness, amenities
New. Looked nice. Just need more parking up front.
Stayed 1 night in Apr 2024
Response from Manager on duty on 29 Apr 2024
Dear Larry, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome!! Rooms were clean, staff amazing and welcoming. The area was convenient with shopping areas & food. Came for cheer competition.. will definitely be booking for the next competition. 10/10!!!!
Stayed 1 night in Apr 2024
Response from Manager on duty on 29 Apr 2024
Dear Megan, We appreciate you taking the time to post such a wonderful review, and we appreciate you choosing our hotel. Our team always aims to provide top level service to all of our guests under all circumstances, and I am extremely happy to know that this is exactly what we accomplished with you. I will be presenting this review to our team to show what an amazing job they do with providing exceptional service and maintaining a clean, and comfortable environment. We will continue to find new and innovative ways to assist our guests, and our community during these uncertain times. Thank you for choosing us, and we look forward to hosting you on a future stay. Sincerely,Management

10/10 Excellent

LaRonda, Fort Wayne

Stayed 2 nights in Apr 2024
Response from Manager on duty on 21 May 2024
Dear LaRhonda, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

10/10 Excellent

Kathy

Liked: Amenities
All of the staff are excellent!!! Only thing I have negative to say is they should offer grits in addition to or in the place of oatmeal.
Stayed 3 nights in Apr 2024
Response from Manager on duty on 23 Apr 2024
Dear Kathy, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. Your comments about the breakfast offering will be shared with our management team. Thanks for letting us know. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone are perfect!! We’ve stayed here 3 times and we are booking our 4th stay now. Great hotel!!
Stayed 2 nights in Feb 2024
Response from Manager on duty on 19 Apr 2024
Dear Charles, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Management

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hipster vibe, clean and breakfast was better than most inexpensive hotels
Stayed 1 night in Apr 2024
Response from Manager on duty on 15 Apr 2024
Dear William, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Management

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on duty on 14 Apr 2024
Dear Stephanie, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

6/10 Okay

pascale, old brookville

Travelled with partner
Liked: Staff & service, property conditions & facilities
You can hear everything when in room, even neighbor snoring!!! People walking above… not good for restful sleep.
Stayed 1 night in Apr 2024
Response from Manager on duty on 9 Apr 2024
Dear Pescale, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issue you experienced during your stay. I will share your comments with the ownership to see if there is anything that can be done. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

10/10 Excellent

Heliah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff. The property looks and feels new. The rooms are modern but small. This would be fine for 2 nights, a longer stay and i believe you would feel cramped. This is the first property to acknowledge us as hylton memebers.
Stayed 1 night in Mar 2024
Response from Manager on duty on 31 Mar 2024
Dear Heliah, thank you for taking the time to share your feedback. We really appreciate your business and hope that our willingness to provide a safe, comfortable stay is enough to get your repeat business. Thanks again! Sincerely, Management

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great location
Stayed 2 nights in Mar 2024
Response from Manager on duty on 31 Mar 2024
Dear Daniel, Wow, we can't thank you enough for your amazing review! Our team cares deeply about each and every guest, and we're thrilled to see that you enjoyed your stay. We're so grateful to learn about your unforgettable experience with us; please come back soon for another pleasant visit.Sincerely,Management

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff and excellent location
Stayed 1 night in Mar 2024
Response from Manager on duty on 31 Mar 2024
Dear Daniel, Wow, we can't thank you enough for your amazing review! Our team cares deeply about each and every guest, and we're thrilled to see that you enjoyed your stay. We're so grateful to learn about your unforgettable experience with us; please come back soon for another pleasant visit.Sincerely,Management

8/10 Good

Hidenori, Corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Manager on duty on 31 Mar 2024
Dear valued guest, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and cleanliness 😊
Stayed 3 nights in Mar 2024
Response from Manager on duty on 27 Mar 2024
Dear Fay, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awful—oatmeal was cold and water pooling on top of it like it didn’t cook at all when I checked at 730 and at 930. The bread looked moldy. The black tea was of poor quality. Otherwise, the hotel is super cute and conveniently located.
Stayed 1 night in Mar 2024
Response from Manager on duty on 21 Mar 2024
Dear Lisa, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on duty on 12 Mar 2024
Dear Paul, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is close to the airport and they provide shuttle service to the airport. its near restaurants and they have a fantastic break buffet.
Stayed 1 night in Feb 2024
Response from Manager on duty on 12 Mar 2024
Dear Clay, Thank you for such a wonderful compliment. We do strive to deliver the best stay possible and I am happy to see your experience is alignment with our attitudes and philosophies.Sincerely,Management

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk!!
Stayed 1 night in Feb 2024
Response from Manager on duty on 28 Feb 2024
Dear Traci, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff were so nice and the room was immaculate. 5 stars
Stayed 1 night in Feb 2024
Response from Manager on duty on 24 Feb 2024
Dear Richard, Wow, we can't thank you enough for your amazing review! Here at Tru By Hilton Pensacola Airport Medical Center, we care deeply about each and every guest, and we're thrilled to see that you enjoyed your stay. We're so grateful to learn about your unforgettable experience with us; please come back soon for another pleasant visit.Sincerely,Management

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on duty on 22 Feb 2024
Dear Ellen, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there at midnight and the front desk staff was very welcoming… after a long day of travel that was an added plus!
Stayed 1 night in Feb 2024
Response from Manager on duty on 22 Feb 2024
Dear Elise, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on duty on 13 Feb 2024
Dear Melissa, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

8/10 Good

Chanin, Independence

Stayed 1 night in Feb 2024
Response from Manager on duty on 21 Mar 2024
Dear Chanin, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick overnight trip. Staff was welcoming and friendly. The rooms were clean and comfortable.
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Christina, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Yosef

Stayed 1 night in Jan 2024
Response from Manager on duty on 21 Mar 2024
Dear Yosef, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Ellen, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Troy, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graciie
It was great. Service was fast and everyone was friendly. Very clean and the breakfast was nice! My toddler loved the pancake machine!
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Shirley, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Jana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Jana, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Debbie, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities were amazing!
Stayed 2 nights in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Ronald, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Mac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front desk, to the breakfast workers to the housecleaning staff were amazingly friendly and helpful. Great stay. Thanks
Stayed 2 nights in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Mac, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

2/10 Terrible

shawna

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Shawna, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

carla

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Carla, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt like the fact of not having a microwave, sink, and coffee maker in my room. Having to go down stairs to warm my food was a little much when im use to doing it in the comfort and privacy of my own room. And the HDMI didnt work on my TV
Stayed 2 nights in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear valued guest, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

4/10 Poor

Allison

Disliked: Staff & service
Walls are very thin.
Stayed 1 night in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Allison, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Calandra E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Calandra, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Dennis W.

Travelled with family
Stayed 1 night in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Dennis, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Margaraet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on duty on 7 Feb 2024
Dear Margaraet, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back
The young lady at the hotel by the name of Jasmine was really nice, she greeted us with a smile and told me where to celebrate my husband's birthday. The room was super clean and fresh so shout the person who clean the room.
Stayed 1 night in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Sharon, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Lucille

Stayed 2 nights in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Lucille, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

6/10 Okay

Jordan

Stayed 2 nights in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Jordan, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Marlon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on duty on 13 Feb 2024
Dear Marlon, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this property. Good location. Rooms were great and clean.
Stayed 1 night in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Brian, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Douglas W Ripley

Stayed 3 nights in Dec 2023
Response from Manager on duty on 2 Feb 2024
Dear Douglas, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Tru By Hilton Pensacola Airport Medical Center, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management