"This is a beautiful resort right on the beach. All staff greet you with a smile and are happy to help. Choice of two large pools one with swim bar.
The Main Street with restaurants and bars a few minutes walk, however, the food in the hotel is 10 times better and very reasonably priced. "
"We visited 13 years ago and found it incredible then. This time around it felt tired, the pool and bar didn’t seem like it had been touched in that time and the room was smaller than we remember. We loved KL and the location was great but we probably won’t return. "
"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests.
Check in was a mess and took over 15 mins to be served with no water provided.
Breakfast was good but very hectic with no personalised service.
We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "