Pen-y-Waun Hotels, Aberdare

"Great sized and well equipped family room. "

"Beautiful location "

"All the staff were very friendly and everywhere was clean and tidy. If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as well. On Sunday morning breakfast we heard staff saying we have no more cutlery left . If Saturday night is the busiest dining night, then adequate staff should be available. We were very tolerant and could have made a big fuss and refused to pay for the service we received, however we felt sorry for the person involved who was trying to cope under difficult circumstances "

"Excellent "

"O"

"The staff were so friendly will stay here again room was spotless brilliant "

"Would happily recommend this hotel..Friendly and helpful staff. Very quiet...will definitely return..."

"Stayed overnight for a wedding. Our room was lovely and such a good price too. The bed was fabulously comfy. The turkey dinner we had in the wedding was so good, as was the starter soup and dessert. I would definitely stay here again."

"We stayed couples of times we enjoyed. Breakfast good,Parking, all night good sleep. "