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"Focus on hygiene"

"Wi-Fi does didn’t work properly. View and location was excellent "

"It's a decent property. Staff is extremely courteous and helpful. Food is good. Room and toilet very clean. They have a cafe where they keep extremely delicious cream rolls. It's definitely not worth 4 stars accreditation. Wifi hardly worked. TV was so small that I wondered why that was even kept. My booking voucher said they bed size was such that 3 people can sleep. In reality it was barely good enough for 2 people to squeeze in. Location wise it's a hassle to go to MG market. Atleast I don't have athletic lungs to tolerate 20 mins of steep uphill climb to reach the hotel, if you are in the market. At night dogs keep howling and I could hardly sleep. As I explored, I realised it might be better to stay in a hotel which is a convenient walk to the market. There are actually quite a few. I was worried about quality of such hotels, compared to a "4 star" hotel like Fern. But my experiment surprised me immensely. Mostly people are very humble and courteous in Gangtok. Food is generally good everywhere. Cleanliness is the nature of this city. I won't name the hotel I moved to from Fern- but in no way it was less than the quality and service I received in Fern. "

"Room was amazing..beautiful decor, nice heater for warmth..staff amazing and ffood was just too good"

"The staff was not up to the mark the behaviour was kind of rude "

"Everything was fantastic from check in to check out. Very courteous staff, clean and large rooms, excellent breakfast included. "

"Will go back to stay there. Everything was immaculate."