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Reviews of Motel 6 Pearl, MS - Jackson Airport

2 out of 5
Motel 6 Pearl, MS - Jackson Airport
216 N Pearson Rd, Pearl, MS

Reviews

6.8
Rating 10 - Excellent. 20 out of 70 reviews" "
Rating 8 - Good. 19 out of 70 reviews" "
Rating 6 - Okay. 11 out of 70 reviews" "
Rating 4 - Poor. 8 out of 70 reviews" "
Rating 2 - Terrible. 12 out of 70 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Travelled with family
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 29 Aug 2022
Hi Angela,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place for a night
Stayed 1 night in Jul 2021
Response from GM on 17 Aug 2021
Thanks for choosing our location for your lodging needs.

8/10 Good

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness, property conditions & facilities
PRETTY CLEAN
Stayed 8 nights in Jun 2021
Response from GM on 17 Aug 2021
Thanks for choosing our location for your lodging needs.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet. Perfect for a good nights sleep. Nothing fancy, just comfortable.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The motel itself was okay. The bed was hard as a rock and the AC struggled to cool the room down once we turned it on. Pretty clean room and bathroom, no complaints there. But the hotel also didn't feel like it was in a safe location. The back door didn't lock so and there were alot of non guests hanging out in there vehicles that appeared to be canvassing the guests coming and going. For 1 night it was okay but wouldn't ever stay again.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 29 Aug 2022
Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from GM on 1 Jun 2021
Thank you for choosing us to accomodate your stay. We hope to see again.

4/10 Poor

Kathreen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from GM on 30 Mar 2021
Good Morning Kathreen: Thank you for choosing our location for your stay. You rated us low and we would like your feedback so we can make improvements to exceed our guests expectations.

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from GM on 30 Mar 2021
Good Morning Mr. Woods: I researched your reservation and noticed you cancelled your reservation and never stayed with us. Where did we faulter that you rated us low?

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff by far... I checked in around 10 and had 4 interactions with her thru out the night and just a awesome day and all about helping the customers The room was clean every thing was just great
Stayed 1 night in Feb 2021
Response from GM on 2 Mar 2021
Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I stay here every time I come home. The service is always great and the room is always clean for the most part. On this trip the shower and towels had hair all over them.
Stayed 2 nights in Feb 2021
Response from M6_GM on 17 Feb 2021
Thank you for your feedback. I will be discussing your feedback with my staff to correct the issues you have raised.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent
Stayed 1 night in Jan 2021
Response from Nancy Y. on 21 Jan 2021
Thank you for positively rating your stay!! Nancy Y. #Team6

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Nancy Y. on 23 Nov 2020
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 Excellent

Fayetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Nancy Y. on 21 Sept 2020
Thank you for the perfect rating!! Nancy Y. #Team6

6/10 Okay

Richard, Land O Lakes FL

Business traveller
Liked: Staff & service
Disliked: Amenities
Limited food nearby - Use caution booking thru Expedia - location demanded extra $$$ for 2nd guest - Not noted when booking this hotel
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 8 Sept 2020
Hi Richard, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2020
Response from Brand Experience Team on 29 Aug 2022
Hi Chris,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 Excellent

Dargan M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Really great service! We had our dog and were accommodated wonderfully with her!
Stayed 1 night in May 2020
Response from Brand Experience Team on 8 Sept 2020
Hi Dargan, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit. We hope to see you soon, Safe Travels!

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Brand Experience Team on 29 Aug 2022
Hi Marvin,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Ekeista

Disliked: Room comfort
Ugh
Seen big bugs... bed spread had burnt holes in them. Floor wasn’t clean. Room didn’t smell clean at all. Towels looked dirty
Stayed 1 night in Apr 2020
Response from Brand Experience Team on 8 Sept 2020
Hi Ekeista, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
reasonable hotel; good value
This was a reasonable hotel that has no pet fees. i would stay there again if I am in town.
Stayed 1 night in Dec 2019
Response from Brand Experience Team on 29 Aug 2022
Hi Bettina,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Khary

Stayed 1 night in Nov 2019
Response from Brand Experience Team on 29 Aug 2022
Hi Khary,Thank you for the excellent rating!Lilith#Team6

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from M64038 on 19 Oct 2019
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable stay, friendly staff
Stayed 1 night in Sep 2019
Response from M6Pearl on 21 Sept 2019
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Vijay Parshotam General Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the room was warm, as every hotel room is upon arrival, and smelled musky. The AC read 75 so we dropped it down as low as it goes then headed out for the evening. When we came back the room temp was still at 75. When we informed the staff they advised that all of their rooms are like that and would not give us a different room. When we won't up the temp was at 80 in the room. Horrible experience. I will never stay at a motel 6 again. I would have been more comfortable sleeping in my truck.
Stayed 1 night in Jul 2019
Response from M6Pearl on 21 Sept 2019
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention and we hope to see you again at Motel 6 when your travel plans require a night's lodging.

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best hotel choice in the area.
It smelled really bad, especially the smell of smoke. It was very dingy, towels were horrible, I did not feel good staying there.
Stayed 1 night in May 2019
Response from Nancy Y. on 15 Jul 2019
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Brand Experience Team on 29 Aug 2022
Hi Maria,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Verified traveller

Travelled with family, Business traveller
Stayed 1 night in May 2019
Response from Brand Experience Team on 29 Aug 2022
Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Brand Experience Team on 29 Aug 2022
Hi Dwight,We’re glad you enjoyed your stay! Lilith#Team6

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was dirty had left over pizza boxes and food on the counter. Was very dirty like someone stayed in it and it wasnt cleaned.
Stayed 1 night in Apr 2019
Response from Brand Experience Team on 29 Aug 2022
Hi Jackie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pearl in MS
My stay was good. Room was clean and quiet. Staff was helpful when asked.
Stayed 1 night in Mar 2019
Response from Brand Experience Team on 29 Aug 2022
Hi Claude,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Sponsdude, Tenn

Disliked: Staff & service, property conditions & facilities, room comfort
Commode loose from mounting. Floor squeaked Tobacco smoke in hallway Requested receipt; had to wait until individual finished reading text and sent back response!!
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It had cockroaches
Stayed 1 night in Jul 2018

8/10 Good

Lilia

Liked: Staff & service
Rooms need more cleaning
Stayed 1 night in Jan 2018

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice from Chattanooga
Good value for the money.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is great, bed was firm, hallways are dark. would stay again
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is fantastic!
The staff at this hotel went way out of their way for me. It was greatly appreciated. The rooms were newly renovated, and clean. Would not mind staying here again.
Stayed 2 nights in Oct 2017

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice grilling area
Stayed 2 nights in Aug 2017

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Decent.
The room was pretty nice nice, definitely clean, although lacking in comfort with only sheets on the bed and no comforter or too blanket, and the mattress was extremely firm, but we were just passing through, it was quiet and clean and that's all we needed!
Stayed 1 night in Jul 2017

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best motel 6
Best Motel 6 I ever stayed at close to restaurants and shops.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have hard floors for dogs

10/10 Excellent

Sandra, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 Pearl
Quiet hotel, pleasant check in

10/10 Excellent

Igor, Jules from St. Louis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were surprised at how nice the room was for the price. The person who checked us in at night was great. Really liked the layout of the room. Seems to have been newly renovated.

8/10 Good

Daphne

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Britney N

Disliked: Cleanliness, staff & service, room comfort
The matienence was poo, my room was not ready, front desk was rude, keys stopped working

6/10 Okay

RICHARD CARL

Disliked: Property conditions & facilities, room comfort
No problems!!
The stay was fine. Our room location was great since we were traveling with our dog and our room was next to an outdoor exit. There were renovations going on but not during the night or early morning. The lady at the front desk was very nice and friendly. Our room and location was good since we were up just passing through to another state and needed a place for the night.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did Not Sleep All Night! People Singing & Whistling in the Hall All Night! Will Not Recommend This Hotel to Anyone!

10/10 Excellent

renee, n.c.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleased
this hotel has had and still going through remodeling and what has been done so far is very pleasing.The brand new mattresses were so comfortable and the beds were high off the floor-loved it-the hallways were clean and had a very pleasant and clean smell to them-this hotel should be upgraded from the two star rating because there has been much improvement made during renovations.

6/10 Okay

Tony, Utica

Disliked: Room comfort
Ok
No thanks