Book a Paynes Creek Cottage

"The grounds are beautiful and kept up very nicely. We had a view to the river but the room we stayed in was felt dark and dated. We had a tiny spider in the bed and called the front desk to let them know. They said river spiders are common being so close to the river. We could have brought it him in on us but I don't know. They came and sprayed around the bed since there were no other rooms available. The employees were very nice. "

"I had a fantastic stay at the Hilton Garden Inn Redding! If you’re looking for a place where the people actually make you feel welcome, this is it. The Friendly Staff The best part of this hotel is definitely the people. From the second I walked through the front door, the front desk team was incredibly kind and helpful. They made check-in a breeze and really seemed like they enjoyed being there, which made me feel right at home. An Amazing Breakfast I have to give a huge shout-out to the breakfast crew. They were absolutely wonderful! Even when the dining room got busy, they stayed attentive and super friendly. It wasn't just "hotel food"—having a hot, made-to-order breakfast served by people who are genuinely happy to help really started my day on the right foot. The Bottom Line Great Spot: It’s right off the freeway, so it’s super easy to get to. Clean & Comfortable: Everything was spotless and well-maintained. Standout Service: The breakfast team alone is worth the stay. If you’re passing through Redding, stay here. The staff goes above and beyond, and you won't find a better morning vibe than their breakfast service. I’ll definitely be back!"

"Very pet friendly and the staff was awesome. "

"Breakfast was good, air conditioning worked fine. Tv did not work."

"Swimming pool was dirty"

"Parking was ample, the place was very clean, instructions to check in were simple, it’s in a fantastic location for accessing Lassen Park. We don’t have pets so that wasn’t an issue either way for us. The desk is sufficient for short periods of work as long as you don’t need extra space for an external monitor for your laptop (I ended up using the dining table since I had to run a zoom call one day while there). The central heater is efficient and was necessary in early April for us, but the outside blower (installed just outside the master bedroom wall) runs while the heater is on, so after the 1st night we realized we had to turn the central heater off so we wouldn’t be woken up by the hum and the vibrating picture frames on the wall. Luckily there is a fireplace-style electric heater in the master bedroom so that’s what we used at night for occasional periods just to warm the room up briefly, and sleep more undisturbed the whole night. The grill outside is semi compact but sufficient for 2 ish people. The laundry area is ample and convenient. The bathroom is roomy as well. The entire house is very well and thoughtfully stocked. It would’ve been nice to be able to use the stove in the living room for heating but it was “out of service”, though the central heating unit was more than sufficient for warmth purposes. We would definitely stay here again and would recommend it to others. "

"There was no lightbulb in the bathroom. Tv remote didn’t work. There was markers or something in the sheets. Plus there was at least 16 cockroaches I saw"

"The room appeared to be clean however the bathroom needs to be updated. There is a fan in the bathroom that is extremely loud. The check in staff was very pleasant."

"I got down to the breakfast hall about 15 minutes before breakfast was over. The pancake dispenser was out of batter. I went to notify the front desk and nobody was there. I started trying to wrestle up something else for breakfast. There was preformed scrambled egg patties, and sausage patties. The eggs were awful. So I was really hoping for some pancakes. When the young Hispanic lady at the front desk with piercings and tattoos finally showed up, I had informed her that the pancake dispenser was out of batter. She told me directly after that that it was 9 AM and she would be cleaning up the breakfast and it was over anyways. I looked at my watch and it was seven minutes till. I informed her that I had been waiting and it had been out for the last 15 minutes. To that she did not respond. Also in my room, I had grabbed the nightstand next to the bed and pulled it over towards the chair so I could have a little table to eat at while watching TV. Behind the nightstand, I found a 3 inch long, purple straw that I can only assume was used for doing drugs. Not a great experience."