Paulista Avenue Hotels

Amazing location, friendly staff, great breakfast, but the stuff is getting old. The exercise room has cheap machines and old weights. The rug in my room was really past a normal period of us stage. It was just stained all over, with old cigarette burns. The shower is old school. It is fine, but they need to invest in upkeep of the rooms. I got a good rate on Expedia- so maybe they put me in a older room.

nice costumer service , very good location easy to walk many restaurants , theater , movie theater , shopping , subway , bus

We only stayed one night and enjoyed the location

Clean accommodation, great food, secure, beautiful environment,friendly staff. What more can you ask for ?

i had an incredible experience. having stayed in other 5 stars in sao paulo, i'm glad this one seems to be much better than the others. great staff, super attentive, ready to help. the room was amazing, spacious. only thing i missed was a real jacuzzi. definitely will stay again

Central location, near Avenida Paulista with plenty of shops and restaurants. Very attentive and professional staff. Accommodating early check in, free valet parking and nice breakfast buffet. Large and comfortable rooms.

Staff was great and helpful. Sold me a membership to upgrade. Hotel is close to Paulista ave which is a happening street. Room was ok. No HD TV. Bathroom had weird smell. The toilet was running. Carpet looked old and dirty.

Hotel staff where very rude upon arrival, but after that the room was in good condition and breakfast was great!

The hotel is at a very convenient location near Paulista avenue with the metro and a lot of buses nearby. The rooms and facilities are in good condition and fairly clean. But, the wifi was unstable. Everything was quite fine, except my check-in experience. I met only one staff member (the manager?) who can actually speak English. This actually led to a bad experience for me. I booked and paid in advance for a standard room for 3 nights. At check-in, the night-shift staff told me in one sentence that the standard rooms were full, so they gave me a bigger room. The next morning at 10am right before I was leaving for some site-seeing, they called my room and asked me to move to a smaller room and that they would send the bellboy to help. I was totally unprepared for a move because they didn't mention the "bigger room" was for 1 night only. But the staff didn't understand anything I said and just repeated "you have to move and a bellboy will come to help". So I had to spend 30 minutes repacking and waiting at the room for the bellboy to bring me to the smaller room. The bellboy didn't come. I decided not to waste time sitting in the room. So, I left my stuff in the room, handed the key to front desk who said "oh, we decided to move you later(!)"- which I had to find out myself! That nite, I met the English speaking manager, who was apologetic about the incident when he gave me the new room key. Maybe I was unlucky - but a bad taste is left no matter how helpful they're thereafter