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"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"Fabulous place to stay outside Albi. Wonderful surroundings, quiet and comfortable."

"Bon accueil "

"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."

"Excellent hotel and staff!"

"Great hotel in a fantastic location for exploring castre "

"The best place to be in. However no parking. Still not bad. Best service and very welcome customer service and friendly nice staff. I will be coming more often to this place. Internet not very good but still okay. "

"The hotel was full of personality and charm, each room had a different vibe but all were spotless and comfortably furnished. Staff were lovely and friendly and accomodating. Hotel is situated in the heart of the town amongst an array of interesting shops...great place to stay!"

"Staff is always very kind and helpful. Parking limited but got there early so had no issue. Walked to the basilica even though I am not a good walker! So I appreciated being close enough."

"Lovely hotel with clean rooms and very helpful staff"

"Very clean. We had a great stay."

"Chambre avec un chauffage super bruyant pour dormir malgré des boules quies malgré que j'ai changé de chambre diner infame , pave de saumon carbonisé à l extérieur et cru al intérieur. Je ne recommande pas trout "

"bbbbbbb"

"Very nice hotel Lovely food "

"Perfect hotel in the centre of town and fabulous staff 👍"

"The apartment was clean, spacious, and easily accessible. Everything you need in an apartment for a short stay was available (most importantly coffee and tea and a hot water boiler). We didn't cook, so I don't know how well the stove or microwave worked. There is an AC/heater unit in the bedroom that worked well. They were very quick to respond to any questions through Whatsapp. We didn't find street parking, but there is a free public parking lot at 11 Rue de la Madeleine. The location is...

"Super !"

"Beautiful place. Great hosts. Superb breakfast. We had an amazing time. Wished we had the time to stay longer."

"Nice little place "

"Beautiful hotel, welcoming and couldn't do enough from the first step inside. Clean room well equipped for our stay. "