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Reviews of Bangsaen Heritage Hotel

4 out of 5
Bangsaen Heritage Hotel
50,54 Bangsaen Beach 1 Rd., Tumbon Saensuk, Bangsaen, Chonburi

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 108 reviews" "
Rating 8 - Good. 40 out of 108 reviews" "
Rating 6 - Okay. 24 out of 108 reviews" "
Rating 4 - Poor. 13 out of 108 reviews" "
Rating 2 - Terrible. 7 out of 108 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our poolside room in this historic hotel. Yes, in some ways it could use a bit of updating, but those reviewers who focus on that miss the “Heritage” part of this hotel, which really does capture old Bangsaen. We are delighted that it’s still in operation, and in a stylish “Thai” way.
Stayed 3 nights in Jul 2023

10/10 Excellent

Craig

Stayed 1 night in Apr 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I booked 1 king bed. They gave 2 twins bed. The room was smell.
Stayed 3 nights in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra charge at checkout. Price wasnt quote as per your currency exchange setup in the apps. Instead of SGD, they used USD.
Stayed 2 nights in Jun 2022

6/10 Okay

Ghassan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Nice hotel opposite Bangsaen beach, the room was nice, i booked the suite and deffo recommend it. I also forgot something at the hotel and they were nice to message me about it. Very trustworthy of the staff. Thank you.
Stayed 1 night in Mar 2021
Response from Bangsaen Heritage Team on 13 Mar 2021
Dear Guest, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Best regards,

8/10 Good

Wunvilai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place wonder why I didn’t get rewards stamp yet
Stayed 1 night in Mar 2021

10/10 Excellent

SIU WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

4/10 Poor

Yumilla, Bangkok

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Blanket and bed sheet have bad smell, the room is not clean still have dust ห้องนอนไม่สะอาด มีฝุ่น ผ้านวมผ้าปูที่นอนมีกลิ่นเหม็นอับ เหมือนผ้าที่อบไม่แห้งแล้วมีกลิ่นเหม็น เวลานอนรู้สึกแย่มาก
Stayed 1 night in Nov 2020
Response from ๋Jack on 2 Dec 2020
สวัสดีครับ คุณ Yumilla, ขอขอบคุณที่ได้สละเวลาให้คำแนะนำจากการที่ได้เข้าพักกับเราที่ Bangsaen Heritage เรารู้สึกเสียใจเป็นอย่างยิ่งที่ได้ทราบว่าสิ่งอำนวยความสะดวกที่ได้เตรียมไว้ไม่เป็นไปตามที่คาดหวัง เราขอนำคำแนะนำนี้กับไปแจ้งทีมให้ได้รับทราบในข้อบกพร่องอย่างเร่งด่วน เราต้องขออภัยมาณ.ที่นี้ด้วย ด้วยความเคารพ, ชีวิน มิตรภิรมย์ ผู้จัดการทั่วไป

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

SIU WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Suporn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Nice spacious property, we were traveling with a dog so we had to stay in the villa zone. The villa zone was far from the main property and was quiet. Nice place to relax and let your dog wonder around. The only down side are mosquitoes, they were large and were flying everywhere.
Stayed 2 nights in Sep 2020
Response from ๋Jack on 1 Oct 2020
Sawadee Krub Value Guests, Thank you very much for the time you took to write this extensive review. I am thrilled to hear that you had a f\ enjoyed our facilities in the areas you listed. Your constructive feedback is also appreciated, and rest assured that we are doing our best to rectify the need of improvements. We look forward to welcoming you on your next visit to Bangsaen, and should you need any assistance please feel free to contact us anytime. Your sincerely, Chewin M.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
สะดวกสบาย เป็นส่วนตัว ที่พักอยู่ติดหาด (มีถนนตัดผ่าน) แต่เสียดายเราไม่สามาระเดินจากที่พักลงหาดได้ จะต้องขับรถวนออกมา
Stayed 2 nights in Jul 2020
Response from ๋Jack on 6 Aug 2020
ขอบพระคุณเป็นอย่างสูงสำหรับคำแนะนำครับ หลังจากสถานการณ์โควิดผ่านไป ทางโรงแรมจะให้บริการประตูออกไปถึงหาดตามปกติครับ ด้วยความเคารพ ชีวิน

4/10 Poor

Daniela, Berlin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was old, noisy and did not meet our expectations at all.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Where never on top of eradicating mostiqoes from my room. Breakfast,dull and lacking an array of cereal selection, if kelloggs is your thing, fine,otherwise poor. Chalets also rather dated and uninspiring. Grounds not vey well kept .
Stayed 11 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Could be better
Room in general was ok. But the shower and toilet part need a renovation. Breakfast was ok. I stayed here before, 2 years ago, at that time breakfast was better than last Sunday that I had.
Stayed 1 night in Dec 2019

2/10 Terrible

Kip, USA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was not clean, and kept not well maintained, everything was so old and stunk, the key card holder even broke and hung down the wall. No iron or microwave in the room. The front desk person gave us only one key card, and we asked if we could have another one to keep the AC on while we go out and eat, she said no, one key card per room she said, we had to talked to her for couple minutes till she gave us another card that used only for power not for open the room, but that was only reason we needed it anyway. We also had a gecko in the room, it was running on the floor when we walked in. Overall is very disappointed, we checked out first thing in the morning and canceled the rest 2 days of our reservation.
Stayed 3 nights in Nov 2019

6/10 Okay

S.

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location and facilities. However, i couldn’t check in until 4 pm
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Narawut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Dated Hotel
Dated Hotel It's very easy recognize the hotel was built in the 80' - It's about time for renovation. We stayed at Vila A type and its took 5 hours to the A/C get the room cold. Beside the hotel is spreading on huge area and the moving is by golf cart. good thing is the breakfast! Huge vareity and fresh products.
Stayed 1 night in Sep 2018

6/10 Okay

NG, Singapore

Liked: Room comfort
Hotel near to beach
Good location, breakfast normal. Facility OK. Room cleanliness need to improve a bit more.
Stayed 1 night in Jun 2018
Response from Beam on 14 Aug 2018
Thank you for you comments, we will improve our service as our standart.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Heritage
Same to other hotel......... Not nice towels................
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bangsaen Heritage
Villa Zone อยู่อีก Zone ที่ไกลออกไป อาหารเช้า OK
Stayed 1 night in Mar 2018

2/10 Terrible

Dave, Chanthaburi, Thailand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not as nice as the pictures.
I booked a new B Villa, nonsmoking. I received a very old sparsely furnished smoking villa. We walked to the nearby 7/11 and bought air freshener that helped a little. TV in the bedroom was unwatchable due to the poor cable connection. Never wish to stay there again. On the positive side was the spectacular breakfast buffet. Really wonderful food, well prepared with a great variety to choose from.
Stayed 1 night in Nov 2017

4/10 Poor

My

Travelled with family, Travelled with pets
Liked: Staff & service
พักแบบวิลล่า โดนช่วงสงกรานต์ เสียงเพลงจากข้างนอกทำบ้านสั่นไม่ได้นอนทั้งคืน พักไปสองคืน เปลี่ยนห้องก็ยังไม่ดีขึ้น แอร์ก็ไม่เย็นฉ่ำ ดีที่อาหารเช้ายังอร่อยถูกปาก พนักงานยังบริการดี
Stayed 2 nights in Apr 2024

8/10 Good

veena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
โดยรวมดีค่ะ แต่ห้องที่ได้ไม่โอเคเลย ทีวีดูไม่ได้ ตู้เย็นมีกลิ่นเหม็นมากๆ ไม่ประทับใจเลย แต่ห้องอาหารมีอาหารให้เลือกเยอะดีรสชาติดี สถานที่พักใกล้กับชายหาดดีเลย
Stayed 1 night in Jul 2023

8/10 Good

Chatchawan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

6/10 Okay

Yuvadej, Bangkok

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Rolf

Travelled with family
Liked: Staff & service
Großzügige Anlage, der Jahreszeit entsprechend Grünanlagen sehr trocken. Direkt gegenüber dem Strand mit Promenade. Gutes Cafe und Restaurant, Einkaufsmöglichkeiten direkt vor der Anlage. Keine Taxis und nur wenige öffentliche Minibusse verfügbar. Mobilität sollte man selbst organisieren.
Stayed 10 nights in Mar 2023

8/10 Good

Marcel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wij hadden 3 bedden gereserveerd en vonden deze opzet zoals de tweepersoons en eenpersoon matrassen lagen op de verhoging wel een prima idee en het beviel ons goed.
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

sungyeun

Stayed 1 night in May 2022

4/10 Poor

LAURENT

Travelled with partner
Disliked: Cleanliness, amenities
Le restaurant de l’hôtel fermé il est proposer de prendre les repas sur la plage… très moyens…la chambre avec une grande terrasse sans siège ni table … chambre et salle de bains étroit, odeur d’égout persistante malgré le remplissage des siphons… la piscine est très sympa avec 6 bains de soleil seulement! Pas de taxi dans le secteur… pas simple de circuler… je ne recommande pas cet établissement …
Stayed 6 nights in Mar 2022

6/10 Okay

Neil

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
พักในวิลล่าที่บอกว่าโอเคสำหรับ 5 คน แต่มันก็เพียงพอสำหรับ 4 เตียงเท่านั้น ภาพถ่ายของวิลล่าในรายการแสดงให้เห็นห้องพักที่ทันสมัยและได้รับการปรับปรุงใหม่ ของเราเก่าและสภาพดีแต่ไม่ดี ที่ดินที่จัดสรรให้กับวิลล่าถูกกระจายออกไป & ดีสำหรับความเป็นส่วนตัว โดยรวมแล้วฉันคิดว่ามันเป็นค่าเฉลี่ยที่ดีที่สุด แต่ราคาแพง ฉันคาดหวังมากกว่านี้
Stayed 2 nights in Mar 2022

10/10 Excellent

TATSUHIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Chaiparts

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ข้อดี บ้านพักสะอาด บรรยากาศ เหมาะแก่การพักผ่อน ข้อเสีย อาจจะมีเสียงดังจาก รถที่วิ่งได้ บางครั้ง และเสียงหนูวิ่งบนหลังคาบ้านพัก
Stayed 3 nights in Oct 2021

10/10 Excellent

NUTCHANAT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Phornphimon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
น่าไปพัก
สะดวก สบาย ประทับใจ อยากไปอีกค่ะ
Stayed 1 night in Oct 2021

4/10 Poor

somshine

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
พนักงานทุกคนให้บริการดีเยี่ยม ห้องพักสะอาด แต่เสียนิดนึงไม่มีผ้าหรือพรมเช็ดเท้า ทั้งหน้าประตูทางเข้าบ้านและหน้าห้องน้ำ โดยรวมโอเค
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
น้ำเหลืองมาก แต่น้ำก็แรงดี เครื่องทำน้ำอุ่นใช้งานได้ดี สภาพห้อง Standard ประตูเก่ามากเปิดยาก สภาพห้องค่อนข้างเก่า ที่จอดรถดีมีมากพอ สถานที่ตั้งโรงแรมดีเดินทางสะดวก อาหารเช้าดี มีให้บริการให้เลือกหลายอย่าง
Stayed 1 night in Oct 2020